Comparison

Hotwire Communications vs Tap2Open Dashboard

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Hotwire Communications

Manage your internet and TV services, pay bills, and access entertainment features like channel lineups and TV Everywhere apps. Get support, view community announcements, and troubleshoot set-top box issues directly from your device.

Highlights
  • View channel lineup
  • Access TV Everywhere Apps
  • Manage account details
  • Pay bills and set up Auto-Pay
  • View payment history
  • Troubleshoot set-top box issues
  • Contact customer service
Features
Read full description

The Hotwire Communications app is for customers with Fision TV service. Manage your TV experience, account, billing, and support from your smartphone or tablet. This app includes remote DVR management for Fision TV, allowing you to schedule and manage DVR recordings while you're away from home. Note: If you have Fision TV+, please use the MyFision app. This app is intended for customers with Fision TV service. Features .Manage remote DVR recordings .View your channel lineup .Access TV Everywhere apps .View and pay your bill .Manage Auto Pay and Paperless Billing .View your services and account information .Receive community announcements .Contact Customer Care by phone or live chat .Troubleshoot your set-top boxes .Check for reported outages .Browse FAQs and support resources

About

Tap2Open Dashboard

Grant temporary access to your community entrance for guests using their smartphones. Send invites via text or email, manage access schedules, and view access history.

Highlights
  • Create and send guest invites
  • Invite via text or email
  • Smartphone-based entry
  • Manage access schedules
  • View access history
  • Invite multiple guests
Features
Read full description

The Tap2Open Dashboard app allows you to create and send invites to your friends, family or even the plumber. Invites can be sent via text message or email. Once your guest receives their invite they can conveniently open the entrance of your community at the tap of a button once they arrive using only their smartphone. The Tap2Open Dashboard allows you to manage your invites, view history of access, invite multiple guests and even create schedules for your guests' access. System Requirements: *Tap2Open enabled entrance *Tap2Open account *iPhone, iPod, or iPad

Screenshots

Hotwire Communications4 screens
Tap2Open Dashboard4 screens

Verdict

The call

The clearest difference is rating: Tap2Open Dashboard at 3.9 against Hotwire Communications's 2.2. Tap2Open Dashboard also leads on review sentiment (50% vs 18%). Hotwire Communications's advantage is update cadence (every 2 months vs every 4 months) and ratings volume (51 vs 16). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Tap2Open Dashboard holds the better App Store score, 3.9 against 2.2. Both are backed by a comparable volume of ratings — 51 and 16 respectively. Written reviews point the same way: 18% of Hotwire Communications's written reviews are positive against 50% of Tap2Open Dashboard's.

UpkeepUpdate frequency

Hotwire Communications ships an update every 2 months, Tap2Open Dashboard every 4 months. The most recent releases landed on October 21, 2026 and October 2, 2026 respectively.

Scorecard4 real differences · 6 level
Hotwire Communications versus Tap2Open Dashboard: the parameters behind the verdict, then further details
ParameterHotwire CommunicationsTap2Open Dashboard
PriceFreeFree
Rating2.2 (51 ratings)3.9 (16 ratings) — better
Positive reviews17.8% of reviews50.0% of reviews — better
Number of ratings51 — better16
Update frequencyEvery 2 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.012.0
Further details — not scored
Size113 MB14 MB
Age rating12+4+
DeveloperHotwire Communications, LtdTap2Open

Customer experience

Hotwire Communications

All ratings51 ratings
Positive27.5%
Neutral9.8%
Negative62.7%
Written reviews45 reviews
Positive17.8%
Neutral4.4%
Negative77.8%

Tap2Open Dashboard

All ratings16 ratings
Positive75.0%
Neutral12.5%
Negative12.5%
Written reviews2 reviews
Positive50.0%
Neutral50.0%
Negative0.0%

Bugs and requests

Hotwire Communications

Reported bugs

15 issues
  • App crashes on opening
  • Update loop: prompts to update but update doesn't happen
  • Unable to fetch storage info
  • Unable to fetch MDS Token
  • Cannot watch recorded programs on mobile devices
Show 10 more
  • DVR functionality missing/removed after update
  • App closes immediately after launch
  • Verification code for account setup not sent
  • Cannot save credit/debit card information
  • Remote feature removed after update
  • App not working after new update
  • App closes after refresh attempt
  • Forced update loop leading to inability to open app
  • Guide takes a long time to load and limited channels shown
  • App crashes during installation/verification code entry

Requested features

8 requests
  • Add back TV remote feature
  • Add volume control to remote
  • Improve mobile viewing/streaming capabilities
  • Allow remote DVR viewing on any WiFi
  • Add Apple Wallet support for payments
Show 3 more
  • Improve font size for readability
  • Allow user control over guide query timing
  • Add ability to stream DVR content

Tap2Open Dashboard

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Hotwire Communications

No in-app purchases

None

Tap2Open Dashboard

No in-app purchases

Questions

Is Hotwire Communications free?
Hotwire Communications is free to download, with no in-app purchases.
Is Tap2Open Dashboard free?
Tap2Open Dashboard is free to download, with no in-app purchases.
Which has better reviews, Hotwire Communications or Tap2Open Dashboard?
Tap2Open Dashboard is rated higher. Hotwire Communications averages 2.2 out of 5 from 51 ratings, while Tap2Open Dashboard averages 3.9 from 16 ratings.
Do Hotwire Communications or Tap2Open Dashboard have ads?
Neither Hotwire Communications nor Tap2Open Dashboard shows ads.
Which is updated more often, Hotwire Communications or Tap2Open Dashboard?
Hotwire Communications ships an update every 2 months, and Tap2Open Dashboard every 4 months. Most recently, Hotwire Communications was updated on October 21, 2026 and Tap2Open Dashboard on October 2, 2026.

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