Comparison

Connect Resident vs Onx Homeowner

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Connect Resident

Manage your community with ease. Access important documents, view your account history, make payments, and connect with neighbors. This app provides convenient, 24/7 access to essential community services.

Highlights
  • Access Forms and Documents
  • View Account History
  • Make Payments
  • Resident Directory
  • 24/7 Community Access
Features
Read full description

Stay connected to your community wherever you are with FirstService Residential Connect Mobile. Enjoy simple navigation and 24/7 access to manage your account, view documents, make payments, and stay informed. Need help? HODA, our built-in webchat assistant, is available anytime to answer questions and guide you every step of the way.

About

Onx Homeowner

This app provides homeowners with a centralized hub for all essential home information. Access warranty details, floor plans, appliance manuals, and important contacts. Easily submit warranty service requests to get help quickly.

Highlights
  • Home warranty details and expiration dates
  • Digital home floor plans
  • Appliance manuals access
  • Key contact information
  • Warranty service request form
Features
Read full description

The Onx Homeowner App puts everything homeowners need at their fingertips. It offers quick access to home warranty details, including expiration dates, floor plans, appliance manuals, important contact numbers, and a simple warranty service request form—all in one convenient place. Home Warranty Information: Instantly view your home warranty coverage, including policy details and expiration dates. Home Floor Plans: Keep your home’s floor plan handy for furniture planning, or as a digital reference. Appliance Manuals: Easily find manuals for your appliances to save time on troubleshooting and maintenance. Helpful Numbers: Quickly access essential contact information, including service providers, nearby schools, and the closest post office, FedEx, or UPS location. Warranty Service Requests: Submit service requests with just a few taps to quickly get assistance with covered items.

Screenshots

Connect Resident4 screens
Onx Homeowner4 screens

Verdict

The call

The clearest difference is rating: Onx Homeowner at 5.0 against Connect Resident's 2.2. Onx Homeowner also leads on update cadence (weekly vs every 9 months) and iOS requirement (13.0 vs 15.6). Connect Resident's advantage is ratings volume (75 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Onx Homeowner holds the better App Store score, 5.0 against 2.2. That said, the two scores are not equally well evidenced: Connect Resident has 75 ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

Connect Resident ships an update every 9 months, Onx Homeowner weekly. The most recent releases landed on October 12, 2026 and October 2, 2026 respectively.

Scorecard4 real differences · 6 level
Connect Resident versus Onx Homeowner: the parameters behind the verdict, then further details
ParameterConnect ResidentOnx Homeowner
PriceFreeFree
Rating2.2 (75 ratings)5.0 (3 ratings) — better
Positive reviews8.8% of reviews—
Number of ratings75 — better3
Update frequencyEvery 9 monthsWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.613.0 — better
Further details — not scored
Size12 MB37 MB
Age rating4+4+
DeveloperFirstService ResidentialONX Homes LLC

Customer experience

Connect Resident

All ratings71 ratings
Positive28.2%
Neutral4.2%
Negative67.6%
Written reviews34 reviews
Positive8.8%
Neutral0.0%
Negative91.2%

Onx Homeowner

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Connect Resident

No in-app purchases

None

Onx Homeowner

No in-app purchases

Questions

Is Connect Resident free?
Connect Resident is free to download, with no in-app purchases.
Is Onx Homeowner free?
Onx Homeowner is free to download, with no in-app purchases.
Which has better reviews, Connect Resident or Onx Homeowner?
Onx Homeowner is rated higher. Connect Resident averages 2.2 out of 5 from 75 ratings, while Onx Homeowner averages 5.0 from 3 ratings.
Do Connect Resident or Onx Homeowner have ads?
Neither Connect Resident nor Onx Homeowner shows ads.
Which is updated more often, Connect Resident or Onx Homeowner?
Connect Resident ships an update every 9 months, and Onx Homeowner weekly. Most recently, Connect Resident was updated on October 12, 2026 and Onx Homeowner on October 2, 2026.

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