311Direct vs Onx Homeowner
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
311Direct
Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.
- Report neighborhood problems
- Submit code violations
- Attach photos to reports
- Track report status
- Anonymous reporting option
- Create user profiles
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311Direct is a mobile application which enables the residents of Miami-Dade County to report neighborhood problems and code violations to the 311 Contact Center. Users can attach a photo of the problem Submit relevant details Choose to remain anonymous or provide their contact info for follow-up Check the status of their submitted reports Create a profile for fast reporting Use Ask 311 to contact the call center
Onx Homeowner
This app provides homeowners with a centralized hub for all essential home information. Access warranty details, floor plans, appliance manuals, and important contacts. Easily submit warranty service requests to get help quickly.
- Home warranty details and expiration dates
- Digital home floor plans
- Appliance manuals access
- Key contact information
- Warranty service request form
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The Onx Homeowner App puts everything homeowners need at their fingertips. It offers quick access to home warranty details, including expiration dates, floor plans, appliance manuals, important contact numbers, and a simple warranty service request form—all in one convenient place. Home Warranty Information: Instantly view your home warranty coverage, including policy details and expiration dates. Home Floor Plans: Keep your home’s floor plan handy for furniture planning, or as a digital reference. Appliance Manuals: Easily find manuals for your appliances to save time on troubleshooting and maintenance. Helpful Numbers: Quickly access essential contact information, including service providers, nearby schools, and the closest post office, FedEx, or UPS location. Warranty Service Requests: Submit service requests with just a few taps to quickly get assistance with covered items.
Screenshots
Verdict
The clearest difference is rating: Onx Homeowner at 5.0 against 311Direct's 2.9. Onx Homeowner also leads on update cadence (weekly vs every 2 months) and iOS requirement (13.0 vs 15.1). 311Direct's advantage is ratings volume (9 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Onx Homeowner holds the better App Store score, 5.0 against 2.9. Both are backed by a comparable volume of ratings — 9 and 3 respectively.
311Direct ships an update every 2 months, Onx Homeowner weekly. The most recent releases landed on October 4, 2026 and September 24, 2026 respectively.
| Parameter | 311Direct | Onx Homeowner |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (9 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 27.3% of reviews | — |
| Number of ratings | 9 — better | 3 |
| Update frequency | Every 2 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 13.0 — better |
| Further details — not scored | ||
| Size | 51 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | Miami-Dade County | ONX Homes LLC |
Customer experience
311Direct
Onx Homeowner
In-app purchases
311Direct
No in-app purchases
Onx Homeowner
No in-app purchases
Questions
Is 311Direct free?
Is Onx Homeowner free?
Which has better reviews, 311Direct or Onx Homeowner?
Do 311Direct or Onx Homeowner have ads?
Which is updated more often, 311Direct or Onx Homeowner?
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