Free

Details

  • Released
  • Updated
  • July 18, 2010
  • February 18, 2026

Features

311Direct screenshot #1 for iPhone
311Direct screenshot #2 for iPhone
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311Direct screenshot #5 for iPhone
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About

Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.

Report neighborhood problems
Submit code violations
Attach photos to reports
Track report status
Anonymous reporting option
Create user profiles
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What's New in 311Direct

6.0.2

February 18, 2026

API upgrade and bug fixes

User reviews

Terrible app

After the new update we are not able to open new case , look like they do not want to receive to many requests , is no way that we can download a picture or after completing all the questions sent the request to the server

BUGGY

This is so LAME. Add a new report, enter details - CONTINUE button does NOTHING. How can you release something so buggy and not be aware of it. What are the developers doing and why isn’t there any proper QA and oversight. So STUPID!!!

Requests won’t submit

The app malfunctions a lot, which prevents you from submitting issues. It doesn’t works, there are bugs/ issues that seem to go unnoticed like the app not allowing a request to be filed - if you spend too much time on the app or try to submit more than one request you’re unable to and are now unable to submit any request at all.
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Not working

It is impossible to create a ticket using this app on iPhone. It gets stuck in the middle and that’s it.

Major security data concerns

I can see all requests submitted, closed, cancelled. If images were uploaded. How did this get approved. I can't even submit a bulky pick up request, it keeps crashing, returns BULKAPPT app no available.

Developer apps

FAQ

What does 311Direct do?

311Direct is a mobile application designed for residents of Miami-Dade County. It allows users to easily report neighborhood problems and code violations directly to the 311 Contact Center. The app facilitates the submission of necessary details and visual evidence to ensure effective communication with the county services.

What are the key features of 311Direct?

Key features include the ability to report neighborhood problems and code violations, attach photos to submissions, provide relevant details, and check the status of submitted reports. Users can also choose to report anonymously or provide contact information for follow-up and create a profile for faster reporting.

Is 311Direct free to use?

Yes, 311Direct is a free application. There are no costs associated with downloading or using the app to report issues to the Miami-Dade 311 Contact Center. The app does not have in-app purchases or advertisements.

Who is 311Direct for?

This app is specifically for residents of Miami-Dade County. It serves individuals who want to actively participate in maintaining their neighborhoods by reporting issues such as potholes, graffiti, or other code violations to the appropriate county authorities.

How can I report an issue anonymously?

When submitting a report through 311Direct, you have the option to choose whether to remain anonymous or provide your contact information. Selecting the anonymous option ensures your personal details are not shared with the 311 Contact Center for that specific report.