311Direct vs Resource Assistance Navigator
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
311Direct
Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.
- Report neighborhood problems
- Submit code violations
- Attach photos to reports
- Track report status
- Anonymous reporting option
- Create user profiles
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311Direct is a mobile application which enables the residents of Miami-Dade County to report neighborhood problems and code violations to the 311 Contact Center. Users can attach a photo of the problem Submit relevant details Choose to remain anonymous or provide their contact info for follow-up Check the status of their submitted reports Create a profile for fast reporting Use Ask 311 to contact the call center
Resource Assistance Navigator
This app streamlines the food pickup process for users of hunger relief organizations. It simplifies contactless pickups and reduces paperwork by generating QR codes for participating network partners.
- Contactless food pickup
- QR code generation
- Reduced paperwork
- Works with hunger relief organizations
- User-friendly interface
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Resource Assistance Navigator is a mobile app that works in collaboration with Hunger Relief Organizations and their partnering soup kitchens, pantries and food banks. The user-friendly mobile app simplifies the 'contactless' food pickup process and reduces the necessary paperwork. Input your Information once and with an easy click create a new QR-code each time you visit one of the participating network partners.
Screenshots
Verdict
The clearest difference is rating: Resource Assistance Navigator at 4.4 against 311Direct's 2.6. Resource Assistance Navigator also leads on iOS requirement (13.0 vs 15.1). 311Direct's advantage is ads (none vs shown) and update cadence (every 2 months vs every 7 months). On price, ratings volume, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Resource Assistance Navigator holds the better App Store score, 4.4 against 2.6. Both are backed by a comparable volume of ratings — 13 and 24 respectively.
311Direct ships an update every 2 months, Resource Assistance Navigator every 7 months. The most recent releases landed on October 29, 2026 and October 30, 2026 respectively.
| Parameter | 311Direct | Resource Assistance Navigator |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (13 ratings) | 4.4 (24 ratings) — better |
| Positive reviews | 27.3% of reviews | — |
| Number of ratings | 13 | 24 — better |
| Update frequency | Every 2 months — better | Every 7 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 13.0 — better |
| Further details — not scored | ||
| Size | 51 MB | 57 MB |
| Age rating | 4+ | 17+ |
| Developer | Miami-Dade County | Raymund Meckler |
Customer experience
311Direct
Resource Assistance Navigator
In-app purchases
311Direct
No in-app purchases
Resource Assistance Navigator
No in-app purchases
Questions
Is 311Direct free?
Is Resource Assistance Navigator free?
Which has better reviews, 311Direct or Resource Assistance Navigator?
Do 311Direct or Resource Assistance Navigator have ads?
Which is updated more often, 311Direct or Resource Assistance Navigator?
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