311Direct vs MyPark®
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
311Direct
Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.
- Report neighborhood problems
- Submit code violations
- Attach photos to reports
- Track report status
- Anonymous reporting option
- Create user profiles
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311Direct is a mobile application which enables the residents of Miami-Dade County to report neighborhood problems and code violations to the 311 Contact Center. Users can attach a photo of the problem Submit relevant details Choose to remain anonymous or provide their contact info for follow-up Check the status of their submitted reports Create a profile for fast reporting Use Ask 311 to contact the call center
MyPark®
This app offers a seamless parking experience by reserving your spot with an automated device. It provides effortless parking management, exclusive deals from local merchants, and a modern, secure interface. Enjoy smart parking with AI-driven recommendations and easy payment options.
- Automated spot reservation
- Effortless parking management
- Exclusive local merchant deals
- AI-driven recommendations
- Apple Pay/Google Pay integration
- Dark mode support
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Discover seamless parking like never before with the all-new MyPark 2.0 App – completely redesigned for a modern, intuitive experience that puts convenience at your fingertips. Powered by our patented MyPark device, which physically reserves your spot with automated gate control, MyPark transforms everyday parking into a smarter, more rewarding journey. Whether you're zipping into a spot or unlocking exclusive deals from nearby businesses, with sleek visuals, effortless payments via Apple Pay and Google Pay, and real-time promotions tailored just for you, parking has never been this effortless or exciting. Effortless Parking Management: Secure your spot in three simple steps: 1. Select your spot (with location and section pre-selected based on your position). 2. Tap 'LET ME IN' to lower the gate on the MyPark device. 3. Park and go! The device automatically tracks your time, raises the gate when you leave, ends your session, and sends a receipt – no need to worry about adding time or extensions. Exclusive MyPark Deals: Unlock targeted coupons, discounts, and messages from local merchants upon arrival, driving you straight to nearby hotspots and enhancing your overall experience. Modern Design & Security: Enjoy a fresh, user-friendly interface with dark mode support, multi-language options (English/Spanish), and top-tier security compliant with GDPR for peace of mind. Advanced Features for All: From AI-driven recommendations to easy integration with web apps, plus robust analytics for partners – all backed by AWS for reliable, scalable performance. Do you know a parking lot or garage that needs MyPark? Send an email with information about the location to info@usemypark.com and we’ll get in touch with them. If you like our app, please leave a review. It helps us to invest more in making the app better and expanding to new markets. If you encounter a bug or other problem, please email support@usemypark.com and we’ll be happy to help. We are not able to answer comments in the app store.
Screenshots
Verdict
The clearest difference is rating: MyPark® at 4.7 against 311Direct's 2.9. MyPark® also leads on ratings volume (8.9K vs 9). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyPark® holds the better App Store score, 4.7 against 2.9. That said, the two scores are not equally well evidenced: MyPark® has 8.9K ratings behind it against 9, so its average is the more settled of the two. Written reviews complicate that: 27% of 311Direct's written reviews are positive against 22% of MyPark®'s, so the app with the better star average is not the one people write more warmly about.
311Direct ships an update every 2 months, MyPark® every 3 months. The most recent releases landed on July 6, 2026 and September 25, 2026 respectively.
| Parameter | 311Direct | MyPark® |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (9 ratings) | 4.7 (8.9K ratings) — better |
| Positive reviews | 27.3% of reviews — better | 22.1% of reviews |
| Number of ratings | 9 | 8.9K — better |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 51 MB | 40 MB |
| Age rating | 4+ | 4+ |
| Developer | Miami-Dade County | MYPARK CORP. |
Customer experience
311Direct
MyPark®
Bugs and requests
311Direct
Not enough reviews yet to summarise bugs or requests.
MyPark®
Reported bugs
3 issues- Timer continues to run after leaving
- App fails to recognize parking status
- Inability to contact customer service
Requested features
3 requests- Add manual session end option
- Improve sensor detection when leaving
- Provide better communication channels
In-app purchases
311Direct
No in-app purchases
MyPark®
No in-app purchases
