311Direct vs My Property Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
311Direct
Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.
- Report neighborhood problems
- Submit code violations
- Attach photos to reports
- Track report status
- Anonymous reporting option
- Create user profiles
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311Direct is a mobile application which enables the residents of Miami-Dade County to report neighborhood problems and code violations to the 311 Contact Center. Users can attach a photo of the problem Submit relevant details Choose to remain anonymous or provide their contact info for follow-up Check the status of their submitted reports Create a profile for fast reporting Use Ask 311 to contact the call center
My Property Access
Streamline property management by easily handling permanent and temporary visitors. Connect with your property manager or security guard, and manage visitor access efficiently.
- Manage permanent visitors
- Manage temporary visitors
- Contact property manager
- Contact security guard
- Add and remove visitors
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Manage your permanent and temporal visitors quick an easy, call you property manager, the security guard, add and remove your visitors and much more
Screenshots
Verdict
The clearest difference is review sentiment: My Property Access at 60% against 311Direct's 27%. My Property Access also leads on iOS requirement (13.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on July 6, 2026 and September 16, 2026 respectively.
| Parameter | 311Direct | My Property Access |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (9 ratings) — better | — |
| Positive reviews | 27.3% of reviews | 60.0% of reviews — better |
| Number of ratings | 9 — better | — |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 13.0 — better |
| Further details — not scored | ||
| Size | 51 MB | 95 MB |
| Age rating | 4+ | 4+ |
| Developer | Miami-Dade County | SOS Online Solutions |
Customer experience
311Direct
My Property Access
In-app purchases
311Direct
No in-app purchases
My Property Access
No in-app purchases
Questions
Is 311Direct free?
Is My Property Access free?
Do 311Direct or My Property Access have ads?
Which is updated more often, 311Direct or My Property Access?
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