LOCKLY® vs Key West Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
LOCKLY®
Manage your older Lockly smart locks and safes. Remotely control access, generate temporary codes, and monitor activity logs. Integrates with voice assistants for convenient, hands-free operation.
- Remote lock/unlock
- Offline Access Codes™
- Activity log viewing
- Voice assistant integration
- Guided device setup
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Legacy Support for Classic Lockly Devices This app supports earlier Lockly smart locks and smart safes. It’s the reliable companion for your existing devices. Remote Control – Lock or unlock doors remotely, check status and receive notifications. Share Access Easily – Create temporary or permanent Offline Access Codes™ and eKeys for family and visitors. View Activity Logs – Track who comes and goes with comprehensive entry history. Voice Assistant Integration – Compatible with Amazon Alexa and Google Assistant for hands‑free control. Simple Setup – Pair your Lockly devices quickly using the app’s guided steps. Have a Zeno Series, Lockly Styla or Secure Pro 2025 Edition? Unlock live video, facial recognition and Apple Home Key capabilities by downloading our new Lockly Home app—designed to bring you the next generation of smart‑access solutions. Note: Feature availability varies depending on your Lockly model; consult your product documentation for details. Subscription Plans: 1 lock subscription per month $2.00 / month / 1 Lock 2 lock subscription per month $4.00 / month / 2 Locks 3 lock subscription per month $6.00 / month / 3 Locks 4 lock subscription per month $8.00 / month / 4 Locks 5 lock subscription per month $10.00 / month / 5 Locks 1 lock subscription per year $19.00 / year / 1 Lock 2 lock subscription per year $38.00 / year / 2 Locks 3 lock subscription per year $57.00 / year / 3 Locks 4 lock subscription per year $76.00 / year / 4 Locks 5 lock subscription per year $95.00 / year / 5 Locks *The auto-renewal subscription service provides you with Lockly Tapcom's unlocking and audio/video call privileges.The subscription service provides you with unlimited storage. The auto-renewal date will be one month or one year from the subscription date (your choice). When the current subscription period ends, you will be automatically charged. After subscribing, you cannot cancel the current subscription within 24 hours before the auto-renewal date, until the next subscription period begins. You can change this setting by going to your "Account Settings. Terms of Use: https://lockly.com/pages/terms-of-use Privacy Policy: https://lockly.com/pages/privacy-policy
Key West Connect
Report non-emergency issues in your neighborhood, such as damaged street signs or graffiti. The app uses GPS to pinpoint your location and allows you to upload photos and comments for city staff. You'll receive updates on the status of your submitted requests.
- Submit non-emergency requests
- GPS location recognition
- Upload photos of concerns
- Add comments to submissions
- Receive status updates
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Connect with the City of Key West with our app. to submit non-emergency requests. Getting involved is just a click away! Key West Connect app is your resource to report issues in your neighborhood such as damaged street signs, damaged trees, graffiti, and other issues that need attention. The simple-to-use app uses GPS to recognize your location, gives you a menu of common conditions to select from, and allows you to upload pictures of the concern that will assist City staff in your municipal request. You may comment on your submission and you will be notified when the status of the issue is updated.
Screenshots
Verdict
The clearest difference is review sentiment: LOCKLY® at 47% against Key West Connect's 0%. LOCKLY® also leads on ratings volume (8K vs 46) and update cadence (monthly vs every 5 months). Key West Connect's advantage is in-app purchases (none vs 11) and rating (4.7 vs 4.5). On price and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. LOCKLY® sells 11 in-app purchases, starting at $2.00 per month. Key West Connect asks for nothing beyond the download.
Key West Connect holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: LOCKLY® has 8K ratings behind it against 46, so its average is the more settled of the two. Written reviews complicate that: 47% of LOCKLY®'s written reviews are positive against 0% of Key West Connect's, so the app with the better star average is not the one people write more warmly about.
LOCKLY® ships an update monthly, Key West Connect every 5 months. The most recent releases landed on October 21, 2026 and October 15, 2026 respectively.
| Parameter | LOCKLY® | Key West Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (8K ratings) | 4.7 (46 ratings) — better |
| Positive reviews | 47.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 8K — better | 46 |
| Update frequency | Monthly — better | Every 5 months |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 13.4 — better | 17.6 |
| Further details — not scored | ||
| Size | 207 MB | 142 MB |
| Age rating | 17+ | 12+ |
| Developer | PIN GENIE LIMITED | City of Key West |
Customer experience
LOCKLY®
Key West Connect
Bugs and requests
LOCKLY®
Reported bugs
4 issues- App frequently loses connection to the lock
- Fingerprint reader not always responsive
- Inconsistent behavior when manually locking/unlocking the door
- Firmware updates causing issues
Requested features
4 requests- Add support for Apple HomeKit and other smart home integrations
- Improve notification and log features
- Allow multiple admin users for shared homes
- Implement scheduling and automation options
Key West Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
LOCKLY®
- 1 lock subscription per month$2.001 Month
- 2 lock subscription per month$4.001 Month
- 3 lock subscription per month$6.001 Month
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- 4 lock subscription per month$8.001 Month
- 5 lock subscription per month$10.001 Month
- 1 lock subscription per year$19.001 Year
- 2 lock subscription per year$38.001 Year
- 3 lock subscription per year$57.001 Year
- 4 lock subscription per year$76.001 Year
- 5 lock subscription per year$95.001 Year
- 5 locks subscription per year$119.991 Year
Key West Connect
No in-app purchases
Questions
Is LOCKLY® free?
Is Key West Connect free?
Which has better reviews, LOCKLY® or Key West Connect?
Do LOCKLY® or Key West Connect have ads?
Which is updated more often, LOCKLY® or Key West Connect?
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