Datto Networking vs Atera
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Datto Networking
This app allows Managed Service Providers (MSPs) to remotely manage and monitor client networks. It facilitates device management, power port resets, and network behavior analysis from a mobile device.
- Remote network management
- Device scanning and addition
- Power port control
- Client network analysis
- New network setup
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The Datto Networking App is a great way for MSPs to manage and monitor their client’s network. Scan and add/replace new devices, reset managed power ports, analyze client behavior, and much more! Simply log in with your Datto reseller account and view networks you already manage, or setup a new one. For MSPs on the go, the Datto app will make it easy to resolve simple problems from your iPhone and is the perfect complement to the Datto Networking web portal. Visit the Datto knowledge base for tips on getting the most out of the app, and post comments in the forum including new feature requests.
Atera
Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.
- Alert monitoring
- Customer and device access
- Remote access
- On-site support
- Help desk
- Remote Monitoring and Management (RMM)
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Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more. Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.
Screenshots
Verdict
The clearest difference is rating: Datto Networking at 2.7 against Atera's 1.6. Datto Networking also leads on monetization model (free vs freemium) and review sentiment (27% vs 10%). Atera's advantage is ratings volume (113 vs 18). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Datto Networking holds the better App Store score, 2.7 against 1.6. That said, the two scores are not equally well evidenced: Atera has 113 ratings behind it against 18, so its average is the more settled of the two. Written reviews point the same way: 27% of Datto Networking's written reviews are positive against 10% of Atera's.
Datto Networking ships an update every 5 weeks, Atera every 6 weeks. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.
| Parameter | Datto Networking | Atera |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (18 ratings) — better | 1.6 (113 ratings) |
| Positive reviews | 27.3% of reviews — better | 9.7% of reviews |
| Number of ratings | 18 | 113 — better |
| Update frequency | Every 5 weeks — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 12.1 — better | 15.0 |
| Further details — not scored | ||
| Size | 24 MB | 71 MB |
| Age rating | 4+ | 4+ |
| Developer | Datto, Inc. | Atera Networks LTD. |
Customer experience
Datto Networking
Atera
Bugs and requests
Datto Networking
Not enough reviews yet to summarise bugs or requests.
Atera
Reported bugs
18 issues- Login loops back to authentication screen
- MFA window fails to appear
- App won't connect or load data
- Blank white screen after successful login
- Message input field hidden behind keyboard when replying to tickets
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- App freezes when accessing tickets
- Biometric authentication fails with 'Something went wrong' error
- Notifications don't arrive when app is logged out
- Ticket text displays only one line
- Images and attachments not rendering
- Filters not working correctly
- Resolved or deleted tickets still appearing in lists
- App crashes when replying to tickets
- Timer auto-starts when viewing tickets
- Keyboard and UI overlap issues
- Recent update broke ticket reply functionality
- iOS 26 compatibility issues
- Biometric login inconsistently working
Requested features
17 requests- Full ticket creation and management capabilities
- Dark mode for nighttime usage
- Patch management integration
- Software reporting and uninstall features
- Device assignment and renaming functionality
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- Technician chat and messaging
- Custom app dashboard
- Host services and task manager access
- Support chat and ticket access via app
- Script execution capability
- Extended session timeout or persistent login
- OAuth 2.0 support for biometric-only authentication
- GPS tracking for technicians
- Scheduler for shifts and time off
- Task management system
- Improved ticket text display and formatting
- Better image and attachment handling
In-app purchases
Datto Networking
No in-app purchases
Atera
No in-app purchases
Questions
Is Datto Networking free?
Is Atera free?
Which has better reviews, Datto Networking or Atera?
Do Datto Networking or Atera have ads?
Which is updated more often, Datto Networking or Atera?
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