Comparison

Smart911 vs 911 Help SMS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Smart911

Enhance emergency preparedness by creating a Safety Profile to share vital household information with 9-1-1. Receive targeted emergency alerts for weather, traffic, and public safety events.

Highlights
  • Create Safety Profiles
  • Share household information with 9-1-1
  • Receive emergency alerts
  • Customize notification types
  • View medical and contact details
Features
Read full description

Be better prepared for any emergency with Smart911. By signing up, you can share lifesaving information about your household with 9-1-1 and receive targeted emergency alerts. When you call 9-1-1, your Smart911 Safety Profile displays on the 9-1-1 screen. The 9-1-1 call takers can view your addresses, medical information, home information, pets and vehicles, and emergency contacts. You can provide as much or as little information as you like. This additional information enables 9-1-1 and first responders to send help fast. Smart911 can also keep you informed of weather, traffic, and other emergencies by sending emergency alerts from the National Weather Service and local public safety agencies. You can select the types of notifications you want and how you want to be notified. Smart911: Information worth sharing. Sign up today.

About

911 Help SMS

This app provides quick access to emergency services and safety features. It allows users to text 911, know their location, and access important hotlines. Premium versions offer features like location retracing and emergency contact alerts.

Highlights
  • Text 911 with one tap
  • Know your current location
  • Access international emergency numbers
  • Suicide and domestic abuse hotlines
  • Location retracing
  • Emergency contact alerts
  • Walk safely feature
Read full description

911 Help SMS FREE Version: - Text 911 in with one simple tap - Know where you are before calling 911 - Know the emergency numbers in other countries - Suicide hotline, domestic abuse hotline, poison control number Pro Version - retrace to your last saved location to avoid getting lost - let others follow you during a walk - add emergency contacts -------------------------- Subscription Features 911 Help SMS FREE Version: - Text 911 in with one simple tap - Know where you are before calling 911 - Informs one family contact your location when you initiate a 911 call - Know the emergency numbers in other countries - Retrace your original location when lost - Suicide hotline, domestic abuse hotline, poison control number 911 Help SMS Lite 365: Includes up to 5 family contacts to send alerts to. Includes walk safely feature. Yearly Plan $0.99/year 911 Help SMS PRO: Includes up to 5 family contacts to send alerts to. Includes walk safely feature. One Time Payment $4.99 (no annual fee) Your subscription payment will be charged to your iTunes Account at the confirmation of your purchase. Your subscription will automatically renew unless auto-renew is turned off at least 24-hours before the end of the subscription period. Your account will be charged for renewal within 24 hours prior to the end of the current subscription period, at the same price as the current subscription. You can manage your subscription and auto-renewal by going to your iTunes Account Settings after purchase. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription. -------------------------- Continued use of GPS running in the background can dramatically decrease battery life. For Terms of Use, please refer to https://www.911helpsms.com/terms/

Screenshots

Smart9114 screens
911 Help SMS1 screens

Verdict

The call

The clearest difference is in-app purchases: Smart911 at none against 911 Help SMS's 2. Smart911 also leads on ratings volume (6.8K vs 2) and iOS requirement (16 vs 18.6). 911 Help SMS's advantage is rating (5.0 vs 4.7) and update cadence (monthly vs every 4 months). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. 911 Help SMS sells 2 in-app purchases, starting at $0.99 per year. Smart911 asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

911 Help SMS holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Smart911 has 6.8K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Smart911 ships an update every 4 months, 911 Help SMS monthly. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

Scorecard6 real differences · 4 level
Smart911 versus 911 Help SMS: the parameters behind the verdict, then further details
ParameterSmart911911 Help SMS
PriceFreeFree
Rating4.7 (6.8K ratings)5.0 (2 ratings) — better
Positive reviews36.6% of reviews—
Number of ratings6.8K — better2
Update frequencyEvery 4 monthsMonthly — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPod — betteriPhone
Requires iOS16 — better18.6
Further details — not scored
Size26 MB8 MB
Age rating4+17+
DeveloperRave Mobile SafetySafety Now Solutions LLC

Customer experience

Smart911

All ratings6,630 ratings
Positive94.5%
Neutral2.2%
Negative3.3%
Written reviews142 reviews
Positive36.6%
Neutral8.5%
Negative54.9%

911 Help SMS

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Smart911

Reported bugs

4 issues
  • Unable to confirm phone number and get verification code
  • Keeps signing users out and unable to log back in
  • Incorrect address formatting and inability to update location
  • Delayed or missing emergency alerts and notifications

Requested features

4 requests
  • Ability to adjust pin location on map
  • Option to select specific areas for alerts
  • Improved notification settings and customization
  • Support for apartment/building entry details

911 Help SMS

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Smart911

No in-app purchases

2 purchases

911 Help SMS

Subscriptions1
  • Annual Subscription$0.991 Year
One-time1
  • Pro Version$4.99

Questions

Is Smart911 free?
Smart911 is free to download, with no in-app purchases.
Is 911 Help SMS free?
911 Help SMS is free to download, with in-app purchases available.
Which has better reviews, Smart911 or 911 Help SMS?
911 Help SMS is rated higher. Smart911 averages 4.7 out of 5 from 6.8K ratings, while 911 Help SMS averages 5.0 from 2 ratings.
Do Smart911 or 911 Help SMS have ads?
Neither Smart911 nor 911 Help SMS shows ads.
Which is updated more often, Smart911 or 911 Help SMS?
Smart911 ships an update every 4 months, and 911 Help SMS monthly. Most recently, Smart911 was updated on October 29, 2026 and 911 Help SMS on October 24, 2026.

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