NinjaOne Mobile vs OIT Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NinjaOne Mobile
Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.
- Unified IT management
- Remote end-user support
- Centralized workflows
- Single pane of glass interface
- Manage from anywhere
Read full descriptionHide full description
NinjaOne is the industry’s only unified IT management solution the centralizes and consolidates your IT management workflows into a single pane of glass. The NinjaOne app gives you the power to manage IT and support end-users from anywhere, providing a better IT experience for everyone.
OIT Connect
This mobile application extends VoIP functionality to your devices, offering a unified communications solution. It allows users to maintain a consistent identity for calls across locations and devices, and manage contacts, voicemail, and call settings in one place.
- Unified Communications solution
- Maintain same identity across devices
- Seamless call transfer between devices
- Contact management
- Voicemail access
- Call history management
- Answering rule configuration
Read full descriptionHide full description
OIT Connect is a SIP softclient that extends VoIP functionality beyond the land line or desk top. It brings features of the OITVOIP platform directly to end-user's mobile devices as a Unified Communications solution. With OIT Connect, users are able to maintain the same identity when making or receiving calls from any location, regardless of their device. They are also able seamlessly send an ongoing call from one device to another and continue that call without interruption. OIT Connect grants users the ability to manage contacts, voicemail, call history and configurations in a single location. This includes the management of answering rules. greetings, and presence which all contribute to more efficient communication.
Screenshots
Verdict
The clearest difference is rating: OIT Connect at 4.1 against NinjaOne Mobile's 2.6. NinjaOne Mobile's advantage is review sentiment (22% vs 0%) and ratings volume (73 vs 9). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OIT Connect holds the better App Store score, 4.1 against 2.6. That said, the two scores are not equally well evidenced: NinjaOne Mobile has 73 ratings behind it against 9, so its average is the more settled of the two. Written reviews complicate that: 22% of NinjaOne Mobile's written reviews are positive against 0% of OIT Connect's, so the app with the better star average is not the one people write more warmly about.
NinjaOne Mobile ships an update every 2 months, OIT Connect every 3 months. The most recent releases landed on October 7, 2026 and October 2, 2026 respectively.
| Parameter | NinjaOne Mobile | OIT Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (73 ratings) | 4.1 (9 ratings) — better |
| Positive reviews | 21.9% of reviews — better | 0.0% of reviews |
| Number of ratings | 73 — better | 9 |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 38 MB | 121 MB |
| Age rating | 4+ | 4+ |
| Developer | NinjaRMM, LLC | OIT, LLC |
Customer experience
NinjaOne Mobile
OIT Connect
Bugs and requests
NinjaOne Mobile
Reported bugs
36 issues- Login loop with SSO/Entra ID
- MFA not working or broken
- Authenticator never calls back
- App continually signs out
- Notifications never work
Show 31 moreShow fewer
- Keyboard pops up and obstructs navigation
- Action and function key bar disappeared
- SSO login screen won't allow changing accounts
- Have to log in every 20 seconds
- Login fails after updates
- Cannot log in with MFA codes, only SMS
- Action button for remote in is gone
- False data in threat counts and group filters
- Scripts do not work
- Redirects to external browser that won't accept input
- Crashing on launch (iOS 18)
- SSO broken, loops between screens
- Login loop prevents sign-in
- App launches Safari and then endless pop-ups
- Cannot sign in with SSO
- Biometric login not possible, always asks for 2FA
- Infinite sign-in loop with Azure AD
- Last update broke SSO logins with Entra SSO
- No login over SSO since last update
- Persistent issue with staying signed in
- Resetting user password is spotty or shows nothing
- Cannot unlock user account from app
- MFA setup required, but no way to submit verification
- Cannot run scripts as credential selection field is broken
- Push notifications stopped working
- List of scripts is empty (only shows categories)
- Task manager functionality not working
- Cannot log back in with correct credentials after first day
- App does not work
- Approval bug is reversed (approve rejects, reject approves)
- New UI limits information and can't run scripts
Requested features
18 requests- Add facial recognition for login
- Add ability to access device terminal/cmd/powershell
- Add ability to search devices by logged in user
- Add storage drive capacity/utilization
- Add Windows version (e.g., 22H2)
Show 13 moreShow fewer
- Add processor make/model
- Add graphics card make/model
- Sort scripts alphabetically
- Add dark mode option
- Add advanced analytics dashboard
- Add option for alert sound with push notifications
- Add ability to change alert sound
- Add full access to event viewer
- Add hard drive monitoring
- Add ability to run scheduled scripts/policies
- Add command line access
- Add ability to scan and deploy patches from app
- Add more options to do things as in web interface
OIT Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NinjaOne Mobile
No in-app purchases
OIT Connect
No in-app purchases
Questions
Is NinjaOne Mobile free?
Is OIT Connect free?
Which has better reviews, NinjaOne Mobile or OIT Connect?
Do NinjaOne Mobile or OIT Connect have ads?
Which is updated more often, NinjaOne Mobile or OIT Connect?
Other comparisons
