NinjaOne Mobile vs Joan Workplace
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NinjaOne Mobile
Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.
- Unified IT management
- Remote end-user support
- Centralized workflows
- Single pane of glass interface
- Manage from anywhere
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NinjaOne is the industry’s only unified IT management solution the centralizes and consolidates your IT management workflows into a single pane of glass. The NinjaOne app gives you the power to manage IT and support end-users from anywhere, providing a better IT experience for everyone.
Joan Workplace
Manage your entire workplace from a single app. Book desks and meeting rooms, see team member locations, and complete health screenings. Integrates with an admin dashboard for seamless scheduling.
- Book desks and meeting rooms
- View team member office presence
- Find and book available meeting spaces
- Complete health screening questionnaires
- Check-in to desks and meetings
- Edit and manage bookings
- Office floor plan integration
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Joan is the single point of workplace management for enterprises and SMBs alike. We created the ultimate offer of solutions for managing the entire workplace and are combined in a single Joan app. You can subscribe to all of them or simply opt for the one you need the most. What’s inside: - Predetermined popular timeframes for booking desks - See which team members are in the office and when - Find and book meeting spaces, check-in to meetings, edit bookings - Display and track essential meeting information - Browse for free meeting rooms and desks on your office floor plan - Fill in the health screening questionnaire right before coming to the office - Extend, cancel or end a meeting - Check in to your desk - App connects with the admin dashboard for scheduling teams - Book desks, check-in, and edit your bookings - See which team members are in the office and when - Fill in the health screening questionnaire right before coming to the office To use the app you will need: - A Joan account - An active or trial subscription to one of Joan’s plans
Screenshots
Verdict
The clearest difference is rating: Joan Workplace at 4.3 against NinjaOne Mobile's 2.6. Joan Workplace also leads on update cadence (every 2 weeks vs every 2 months). NinjaOne Mobile's advantage is monetization model (free vs free with in-app purchases) and review sentiment (22% vs 0%). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Joan Workplace holds the better App Store score, 4.3 against 2.6. That said, the two scores are not equally well evidenced: NinjaOne Mobile has 74 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 22% of NinjaOne Mobile's written reviews are positive against 0% of Joan Workplace's, so the app with the better star average is not the one people write more warmly about.
NinjaOne Mobile ships an update every 2 months, Joan Workplace every 2 weeks. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.
| Parameter | NinjaOne Mobile | Joan Workplace |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (74 ratings) | 4.3 (4 ratings) — better |
| Positive reviews | 21.9% of reviews — better | 0.0% of reviews |
| Number of ratings | 74 — better | 4 |
| Update frequency | Every 2 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 38 MB | 46 MB |
| Age rating | 4+ | 4+ |
| Developer | NinjaRMM, LLC | Visionect |
Customer experience
NinjaOne Mobile
Joan Workplace
Bugs and requests
NinjaOne Mobile
Reported bugs
36 issues- Login loop with SSO/Entra ID
- MFA not working or broken
- Authenticator never calls back
- App continually signs out
- Notifications never work
Show 31 moreShow fewer
- Keyboard pops up and obstructs navigation
- Action and function key bar disappeared
- SSO login screen won't allow changing accounts
- Have to log in every 20 seconds
- Login fails after updates
- Cannot log in with MFA codes, only SMS
- Action button for remote in is gone
- False data in threat counts and group filters
- Scripts do not work
- Redirects to external browser that won't accept input
- Crashing on launch (iOS 18)
- SSO broken, loops between screens
- Login loop prevents sign-in
- App launches Safari and then endless pop-ups
- Cannot sign in with SSO
- Biometric login not possible, always asks for 2FA
- Infinite sign-in loop with Azure AD
- Last update broke SSO logins with Entra SSO
- No login over SSO since last update
- Persistent issue with staying signed in
- Resetting user password is spotty or shows nothing
- Cannot unlock user account from app
- MFA setup required, but no way to submit verification
- Cannot run scripts as credential selection field is broken
- Push notifications stopped working
- List of scripts is empty (only shows categories)
- Task manager functionality not working
- Cannot log back in with correct credentials after first day
- App does not work
- Approval bug is reversed (approve rejects, reject approves)
- New UI limits information and can't run scripts
Requested features
18 requests- Add facial recognition for login
- Add ability to access device terminal/cmd/powershell
- Add ability to search devices by logged in user
- Add storage drive capacity/utilization
- Add Windows version (e.g., 22H2)
Show 13 moreShow fewer
- Add processor make/model
- Add graphics card make/model
- Sort scripts alphabetically
- Add dark mode option
- Add advanced analytics dashboard
- Add option for alert sound with push notifications
- Add ability to change alert sound
- Add full access to event viewer
- Add hard drive monitoring
- Add ability to run scheduled scripts/policies
- Add command line access
- Add ability to scan and deploy patches from app
- Add more options to do things as in web interface
Joan Workplace
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NinjaOne Mobile
No in-app purchases
Joan Workplace
No in-app purchases
Questions
Is NinjaOne Mobile free?
Is Joan Workplace free?
Which has better reviews, NinjaOne Mobile or Joan Workplace?
Do NinjaOne Mobile or Joan Workplace have ads?
Which is updated more often, NinjaOne Mobile or Joan Workplace?
Other comparisons
