NinjaOne Mobile vs Acumera Tech
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NinjaOne Mobile
Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.
- Unified IT management
- Remote end-user support
- Centralized workflows
- Single pane of glass interface
- Manage from anywhere
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NinjaOne is the industry’s only unified IT management solution the centralizes and consolidates your IT management workflows into a single pane of glass. The NinjaOne app gives you the power to manage IT and support end-users from anywhere, providing a better IT experience for everyone.
Acumera Tech
This app streamlines the activation of security devices for onsite installers. It allows users to securely log in, scan device QR codes, upload site information, and access support resources. Direct contact with the support center is also available.
- Secure device activation
- QR code scanning
- Photo and note uploads
- Site map and list view
- Access to support resources
- Direct contact with NOC
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The Acumera Tech™ mobile app, which was designed for onsite installers, speeds up new installations by helping you to quickly and securely activate the Acumera Edge Security Devices. To get started, log in with your AcuVigil™ dashboard username, password and two-factor code and then scan the Acumera Edge Security Device’s QR code. From there, you’ll be able to upload photos and add notes to the AcuVigil dashboard, view your sites in both map and list formats and quickly access support resources and training tutorials. The Acumera Tech mobile app also supports one-button phone dialing and live chat to immediately contact the Acumera Network Operations Center (NOC) for assistance.
Screenshots
Verdict
The clearest difference is rating: Acumera Tech at 5.0 against NinjaOne Mobile's 2.6. Acumera Tech also leads on iOS requirement (14.4 vs 16.0). NinjaOne Mobile's advantage is ratings volume (73 vs 1) and update cadence (every 2 months vs every 6 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Acumera Tech holds the better App Store score, 5.0 against 2.6. That said, the two scores are not equally well evidenced: NinjaOne Mobile has 73 ratings behind it against 1, so its average is the more settled of the two.
NinjaOne Mobile ships an update every 2 months, Acumera Tech every 6 months. The most recent releases landed on October 7, 2026 and October 6, 2026 respectively.
| Parameter | NinjaOne Mobile | Acumera Tech |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (73 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 21.9% of reviews | — |
| Number of ratings | 73 — better | 1 |
| Update frequency | Every 2 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 14.4 — better |
| Further details — not scored | ||
| Size | 38 MB | 18 MB |
| Age rating | 4+ | 4+ |
| Developer | NinjaRMM, LLC | Acumera, Inc. |
Customer experience
NinjaOne Mobile
Acumera Tech
Bugs and requests
NinjaOne Mobile
Reported bugs
36 issues- Login loop with SSO/Entra ID
- MFA not working or broken
- Authenticator never calls back
- App continually signs out
- Notifications never work
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- Keyboard pops up and obstructs navigation
- Action and function key bar disappeared
- SSO login screen won't allow changing accounts
- Have to log in every 20 seconds
- Login fails after updates
- Cannot log in with MFA codes, only SMS
- Action button for remote in is gone
- False data in threat counts and group filters
- Scripts do not work
- Redirects to external browser that won't accept input
- Crashing on launch (iOS 18)
- SSO broken, loops between screens
- Login loop prevents sign-in
- App launches Safari and then endless pop-ups
- Cannot sign in with SSO
- Biometric login not possible, always asks for 2FA
- Infinite sign-in loop with Azure AD
- Last update broke SSO logins with Entra SSO
- No login over SSO since last update
- Persistent issue with staying signed in
- Resetting user password is spotty or shows nothing
- Cannot unlock user account from app
- MFA setup required, but no way to submit verification
- Cannot run scripts as credential selection field is broken
- Push notifications stopped working
- List of scripts is empty (only shows categories)
- Task manager functionality not working
- Cannot log back in with correct credentials after first day
- App does not work
- Approval bug is reversed (approve rejects, reject approves)
- New UI limits information and can't run scripts
Requested features
18 requests- Add facial recognition for login
- Add ability to access device terminal/cmd/powershell
- Add ability to search devices by logged in user
- Add storage drive capacity/utilization
- Add Windows version (e.g., 22H2)
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- Add processor make/model
- Add graphics card make/model
- Sort scripts alphabetically
- Add dark mode option
- Add advanced analytics dashboard
- Add option for alert sound with push notifications
- Add ability to change alert sound
- Add full access to event viewer
- Add hard drive monitoring
- Add ability to run scheduled scripts/policies
- Add command line access
- Add ability to scan and deploy patches from app
- Add more options to do things as in web interface
Acumera Tech
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NinjaOne Mobile
No in-app purchases
Acumera Tech
No in-app purchases
Questions
Is NinjaOne Mobile free?
Is Acumera Tech free?
Which has better reviews, NinjaOne Mobile or Acumera Tech?
Do NinjaOne Mobile or Acumera Tech have ads?
Which is updated more often, NinjaOne Mobile or Acumera Tech?
Other comparisons
