NinjaOne Mobile vs Datto Secure Edge
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NinjaOne Mobile
Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.
- Unified IT management
- Remote end-user support
- Centralized workflows
- Single pane of glass interface
- Manage from anywhere
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NinjaOne is the industry’s only unified IT management solution the centralizes and consolidates your IT management workflows into a single pane of glass. The NinjaOne app gives you the power to manage IT and support end-users from anywhere, providing a better IT experience for everyone.
Datto Secure Edge
This solution offers secure and fast network access for remote workers, managed by service providers. It secures web and application traffic, prioritizing work-related data for enhanced productivity.
- Cloud-managed remote access
- Secure network access
- Application prioritization
- Secures web traffic
- Simple deployment
- Easy management
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Datto Secure Edge is a cloud-managed remote access solution delivered by Managed Service Providers for remote workers that provides secure access, network security and application prioritization of work traffic. Datto Secure Edge is: - Simple to Deploy - Easy to Manage - Secures web and application network traffic for remote workers - Prioritizes work applications Please note that by downloading and installing the Datto Secure Edge software you are accepting the terms and conditions found in the Licensing Agreement (https://secureedge.datto.com/help/Content/GettingStarted/secureedge-eula.htm)
Screenshots
Verdict
The clearest difference is update cadence: NinjaOne Mobile at every 2 months against Datto Secure Edge's every 7 months. NinjaOne Mobile also leads on review sentiment (22% vs 0%). Datto Secure Edge's advantage is device support (4 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NinjaOne Mobile ships an update every 2 months, Datto Secure Edge every 7 months. The most recent releases landed on September 18, 2026 and June 10, 2026 respectively.
| Parameter | NinjaOne Mobile | Datto Secure Edge |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (73 ratings) — better | — |
| Positive reviews | 21.9% of reviews — better | 0.0% of reviews |
| Number of ratings | 73 — better | — |
| Update frequency | Every 2 months — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod, Mac — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 38 MB | 50 MB |
| Age rating | 4+ | 4+ |
| Developer | NinjaRMM LLC | Datto, Inc. |
Customer experience
NinjaOne Mobile
Datto Secure Edge
Bugs and requests
NinjaOne Mobile
Reported bugs
36 issues- Login loop with SSO/Entra ID
- MFA not working or broken
- Authenticator never calls back
- App continually signs out
- Notifications never work
Show 31 moreShow fewer
- Keyboard pops up and obstructs navigation
- Action and function key bar disappeared
- SSO login screen won't allow changing accounts
- Have to log in every 20 seconds
- Login fails after updates
- Cannot log in with MFA codes, only SMS
- Action button for remote in is gone
- False data in threat counts and group filters
- Scripts do not work
- Redirects to external browser that won't accept input
- Crashing on launch (iOS 18)
- SSO broken, loops between screens
- Login loop prevents sign-in
- App launches Safari and then endless pop-ups
- Cannot sign in with SSO
- Biometric login not possible, always asks for 2FA
- Infinite sign-in loop with Azure AD
- Last update broke SSO logins with Entra SSO
- No login over SSO since last update
- Persistent issue with staying signed in
- Resetting user password is spotty or shows nothing
- Cannot unlock user account from app
- MFA setup required, but no way to submit verification
- Cannot run scripts as credential selection field is broken
- Push notifications stopped working
- List of scripts is empty (only shows categories)
- Task manager functionality not working
- Cannot log back in with correct credentials after first day
- App does not work
- Approval bug is reversed (approve rejects, reject approves)
- New UI limits information and can't run scripts
Requested features
18 requests- Add facial recognition for login
- Add ability to access device terminal/cmd/powershell
- Add ability to search devices by logged in user
- Add storage drive capacity/utilization
- Add Windows version (e.g., 22H2)
Show 13 moreShow fewer
- Add processor make/model
- Add graphics card make/model
- Sort scripts alphabetically
- Add dark mode option
- Add advanced analytics dashboard
- Add option for alert sound with push notifications
- Add ability to change alert sound
- Add full access to event viewer
- Add hard drive monitoring
- Add ability to run scheduled scripts/policies
- Add command line access
- Add ability to scan and deploy patches from app
- Add more options to do things as in web interface
Datto Secure Edge
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NinjaOne Mobile
No in-app purchases
Datto Secure Edge
No in-app purchases
Questions
Is NinjaOne Mobile free?
Is Datto Secure Edge free?
Do NinjaOne Mobile or Datto Secure Edge have ads?
Which is updated more often, NinjaOne Mobile or Datto Secure Edge?
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