Comparison

NinjaOne Mobile vs SnowCloud

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NinjaOne Mobile

Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.

Highlights
  • Unified IT management
  • Remote end-user support
  • Centralized workflows
  • Single pane of glass interface
  • Manage from anywhere
Features
Read full description

NinjaOne is the industry’s only unified IT management solution the centralizes and consolidates your IT management workflows into a single pane of glass. The NinjaOne app gives you the power to manage IT and support end-users from anywhere, providing a better IT experience for everyone.

About

SnowCloud

This app provides a comprehensive mobile-first solution for managing large-scale venues like ski resorts and theme parks. It offers complete operational control, real-time reporting, and effortless guest service management from your smartphone.

Highlights
  • Complete operational control
  • Real-time reporting and insights
  • Guest service management
  • Access scanning and media encoding
  • Integrated sales and commerce
  • Mobile-first design
Read full description

Introducing SnowCloud, the ultimate mobile-first solution designed to revolutionize the way you manage your resort. Whether you're running a ski resort, theme park, or any large-scale venue, SnowCloud empowers operators to have the entire resort at their fingertips, offering unmatched convenience, flexibility, and control—all from the palm of your hand. SnowCloud is the powerful, all-in-one tool that allows you to manage everything from your smartphone. Say goodbye to bulky hardware and complicated systems, and say hello to a seamless, user-friendly platform built specifically for the fast-paced demands of the resort industry. With SnowCloud, you can handle all your resort's operations on the go, giving you the freedom to manage your team, guest experiences, and overall operations anytime, anywhere. Key Features: Complete Operational Control: SnowCloud centralizes every aspect of your resort's management, from inventory tracking and product builds to real-time reporting and issue resolution. Need to adjust inventory, check sales figures, or address guest service concerns? You can do it all with just a few taps. Real-Time Reporting: SnowCloud offers real-time data insights that allow you to make informed decisions on the fly. Monitor sales performance, track guest traffic, manage access control, and resolve guest service issues as they happen—all in real-time. Effortless Guest Service Management: Ensure a flawless guest experience by resolving issues quickly and efficiently. Whether it's handling complaints, issuing refunds, or offering personalized assistance, SnowCloud allows you to stay connected with your guests, ensuring satisfaction every step of the way. Access Scanning & Media Encoding: With SnowCloud, guest access and media encoding are a breeze. Simplify ticketing and access control with instant scanning, all while ensuring security and accuracy. Keep track of who’s where with ease, streamlining the flow of guests throughout your resort. Sales & Commerce: Boost your resort's revenue potential with SnowCloud’s integrated sales management features. From setting up promotions to monitoring product performance, you have the tools to keep your sales strategy on track and optimized for success. Mobile-First, Always-On: SnowCloud’s mobile-first design means you can leave the office behind. No more being tethered to a desk or cumbersome systems. Whether you're on the mountain, at the lodge, or anywhere in between, SnowCloud ensures you’re always in control of your resort’s operations. Scalable & Customizable: SnowCloud is designed to adapt to your resort’s unique needs, regardless of size or complexity. Whether you're managing a small, boutique resort or a large, multi-facility destination, SnowCloud’s customizable features allow you to tailor the platform to your specific requirements.

Screenshots

NinjaOne Mobile4 screens
SnowCloud3 screens

Verdict

The call

The clearest difference is rating: SnowCloud at 4.2 against NinjaOne Mobile's 2.6. NinjaOne Mobile's advantage is update cadence (every 2 months vs every 8 months) and ratings volume (74 vs 10). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SnowCloud holds the better App Store score, 4.2 against 2.6. That said, the two scores are not equally well evidenced: NinjaOne Mobile has 74 ratings behind it against 10, so its average is the more settled of the two.

UpkeepUpdate frequency

NinjaOne Mobile ships an update every 2 months, SnowCloud every 8 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard3 real differences · 7 level
NinjaOne Mobile versus SnowCloud: the parameters behind the verdict, then further details
ParameterNinjaOne MobileSnowCloud
PriceFreeFree
Rating2.6 (74 ratings)4.2 (10 ratings) — better
Positive reviews21.9% of reviews—
Number of ratings74 — better10
Update frequencyEvery 2 months — betterEvery 8 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.5 — better
Further details — not scored
Size38 MB101 MB
Age rating4+4+
DeveloperNinjaRMM, LLCSnowcloud LLC

Customer experience

NinjaOne Mobile

All ratings73 ratings
Positive32.9%
Neutral8.2%
Negative58.9%
Written reviews73 reviews
Positive21.9%
Neutral9.6%
Negative68.5%

SnowCloud

All ratings10 ratings
Positive80.0%
Neutral0.0%
Negative20.0%

Bugs and requests

NinjaOne Mobile

Reported bugs

36 issues
  • Login loop with SSO/Entra ID
  • MFA not working or broken
  • Authenticator never calls back
  • App continually signs out
  • Notifications never work
Show 31 more
  • Keyboard pops up and obstructs navigation
  • Action and function key bar disappeared
  • SSO login screen won't allow changing accounts
  • Have to log in every 20 seconds
  • Login fails after updates
  • Cannot log in with MFA codes, only SMS
  • Action button for remote in is gone
  • False data in threat counts and group filters
  • Scripts do not work
  • Redirects to external browser that won't accept input
  • Crashing on launch (iOS 18)
  • SSO broken, loops between screens
  • Login loop prevents sign-in
  • App launches Safari and then endless pop-ups
  • Cannot sign in with SSO
  • Biometric login not possible, always asks for 2FA
  • Infinite sign-in loop with Azure AD
  • Last update broke SSO logins with Entra SSO
  • No login over SSO since last update
  • Persistent issue with staying signed in
  • Resetting user password is spotty or shows nothing
  • Cannot unlock user account from app
  • MFA setup required, but no way to submit verification
  • Cannot run scripts as credential selection field is broken
  • Push notifications stopped working
  • List of scripts is empty (only shows categories)
  • Task manager functionality not working
  • Cannot log back in with correct credentials after first day
  • App does not work
  • Approval bug is reversed (approve rejects, reject approves)
  • New UI limits information and can't run scripts

Requested features

18 requests
  • Add facial recognition for login
  • Add ability to access device terminal/cmd/powershell
  • Add ability to search devices by logged in user
  • Add storage drive capacity/utilization
  • Add Windows version (e.g., 22H2)
Show 13 more
  • Add processor make/model
  • Add graphics card make/model
  • Sort scripts alphabetically
  • Add dark mode option
  • Add advanced analytics dashboard
  • Add option for alert sound with push notifications
  • Add ability to change alert sound
  • Add full access to event viewer
  • Add hard drive monitoring
  • Add ability to run scheduled scripts/policies
  • Add command line access
  • Add ability to scan and deploy patches from app
  • Add more options to do things as in web interface

SnowCloud

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

NinjaOne Mobile

No in-app purchases

None

SnowCloud

No in-app purchases

Questions

Is NinjaOne Mobile free?
NinjaOne Mobile is free to download, with no in-app purchases.
Is SnowCloud free?
SnowCloud is free to download, with no in-app purchases.
Which has better reviews, NinjaOne Mobile or SnowCloud?
SnowCloud is rated higher. NinjaOne Mobile averages 2.6 out of 5 from 74 ratings, while SnowCloud averages 4.2 from 10 ratings.
Do NinjaOne Mobile or SnowCloud have ads?
Neither NinjaOne Mobile nor SnowCloud shows ads.
Which is updated more often, NinjaOne Mobile or SnowCloud?
NinjaOne Mobile ships an update every 2 months, and SnowCloud every 8 months. Most recently, NinjaOne Mobile was updated on November 6, 2026 and SnowCloud on November 3, 2026.

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