Comparison

BigCommerce vs IONOS eCommerce

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BigCommerce

Manage your online store from anywhere with this mobile app. Create and process orders, update product listings, view customer information, and monitor key business performance metrics on the go. It's a powerful tool for growing brands to run their e-commerce operations from their mobile device.

Highlights
  • Live store performance metrics
  • Order creation and management
  • Catalog updates and product management
  • Customer details and history
  • Payment processing and refunds
  • Product image uploads
Features
Read full description

Wherever you are, take your online store with you. The BigCommerce app lets you create and manage orders, update your catalog, view customer details and access key performance metrics for running your business on-the-go. BigCommerce is the most versatile ecommerce platform for growing brands and is now accessible from your mobile device. STORE PERFORMANCE - Access live store performance metrics such as revenue, orders, visitors, and conversion rates - Track trends over the course of day, week, month, or year - Compare previous time period trends right from the store performance dashboard ORDER MANAGEMENT - Get notified for orders as they are placed - View order details to stay on top of fulfillment - Accept payments for orders, and perform refunds - Create new orders for your customers - View and print order invoices CATALOG MANAGEMENT - View and search products - Adjust product details such as price, description, and inventory - Upload new product images using your device camera or camera roll CUSTOMER MANAGEMENT - Keep track of customer details and their order history - Contact customers easily by tapping to call or email

About

IONOS eCommerce

Manage your online store from anywhere. Easily add products, track inventory, process orders, and receive instant sale notifications. Promote your business and accept payments with various options.

Highlights
  • Add and manage products
  • Monitor inventory and stock levels
  • Process orders and notify customers
  • Sync changes across platforms
  • Promote business on social media
  • Offer promotions and discounts
  • Accept over 20 payment options
Features
Read full description

Manage your online store wherever you are with the IONOS eCommerce app. Upload products, view your inventory and get push notifications whenever you make a sale. ADD PRODUCTS AND MANAGE YOUR INVENTORY Simplify your store admin and take care of everything on the go. Quickly add new products or upload product photos, monitor and manage stock levels, and change prices and other product options. PROCESS ORDERS Stay in the loop with push notifications when a customer places an order. Contact customers via the app to ask for more information or give them updates. SYNC CHANGES ACROSS PLATFORMS Save time by just making changes once. The app syncs product updates across your website, social media profiles and any online marketplaces you're using. PROMOTE YOUR BUSINESS Build your customer base and increase brand awareness by promoting your store on Facebook and Instagram conveniently from your smartphone. DRIVE UP SALES Boost sales with special offers, promotions, discounts and coupons. TAKE PAYMENTS Give your customers the flexibility to pay how they want, with over 20 payment options including Square, Stripe, Chase, 2checkout, and PayPal. OFFER CUSTOM SHIPPING RATES Provide multiple shipping options and show customers real-time rates based on their location anywhere in the world.

Screenshots

BigCommerce4 screens
IONOS eCommerce4 screens

Verdict

The call

The clearest difference is ratings volume: BigCommerce at 639 against IONOS eCommerce's 9. BigCommerce also leads on update cadence (every 2 weeks vs every 2 months) and rating (4.5 vs 4.3). IONOS eCommerce's advantage is iOS requirement (15.0 vs 17.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

BigCommerce holds the better App Store score, 4.5 against 4.3. That said, the two scores are not equally well evidenced: BigCommerce has 639 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 40% of BigCommerce's written reviews are positive against 33% of IONOS eCommerce's.

UpkeepUpdate frequency

BigCommerce ships an update every 2 weeks, IONOS eCommerce every 2 months. Both last shipped on September 26, 2026.

Scorecard5 real differences · 5 level
BigCommerce versus IONOS eCommerce: the parameters behind the verdict, then further details
ParameterBigCommerceIONOS eCommerce
PriceFreeFree
Rating4.5 (639 ratings) — better4.3 (9 ratings)
Positive reviews40.3% of reviews — better33.3% of reviews
Number of ratings639 — better9
Update frequencyEvery 2 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.0 — better
Further details — not scored
Size38 MB114 MB
Age rating17+4+
DeveloperBigCommerceIONOS SE

Customer experience

BigCommerce

All ratings639 ratings
Positive87.0%
Neutral3.4%
Negative9.5%
Written reviews139 reviews
Positive40.3%
Neutral9.4%
Negative50.4%

IONOS eCommerce

All ratings9 ratings
Positive77.8%
Neutral11.1%
Negative11.1%
Written reviews33 reviews
Positive33.3%
Neutral18.2%
Negative48.5%

Bugs and requests

BigCommerce

Reported bugs

5 issues
  • App crashes on launch or during use
  • Login issues and inability to stay logged in
  • Inaccurate or missing data in analytics and reporting
  • Compatibility problems with newer iOS/Android versions
  • Inconsistent performance and frequent bugs

Requested features

5 requests
  • Add ability to edit orders and product details
  • Improve search functionality and inventory management
  • Implement push notifications for orders and updates
  • Allow more customization and control over the app
  • Provide better integration with the main BigCommerce platform

IONOS eCommerce

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

BigCommerce

No in-app purchases

None

IONOS eCommerce

No in-app purchases

Questions

Is BigCommerce free?
BigCommerce is free to download, with no in-app purchases.
Is IONOS eCommerce free?
IONOS eCommerce is free to download, with no in-app purchases.
Which has better reviews, BigCommerce or IONOS eCommerce?
BigCommerce is rated higher. BigCommerce averages 4.5 out of 5 from 639 ratings, while IONOS eCommerce averages 4.3 from 9 ratings.
Do BigCommerce or IONOS eCommerce have ads?
Neither BigCommerce nor IONOS eCommerce shows ads.
Which is updated more often, BigCommerce or IONOS eCommerce?
BigCommerce ships an update every 2 weeks, and IONOS eCommerce every 2 months. Most recently, BigCommerce was updated on September 26, 2026 and IONOS eCommerce on September 26, 2026.

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