HP Support Assistant vs Firebolt Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HP Support Assistant
Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.
- Guided troubleshooters
- Virtual Agent for problem-solving
- Device status monitoring
- Support contact options
- Service Center Locator
- Order replacement parts
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Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads
Firebolt Connect
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Firebolt Connect uses your phone's Bluetooth to communicate with Firebolt Connect compatible LED signage. Use Firebolt Connect to: Pair with nearby Firebolt Connect electronic signage Read and push messages to connected signs Set scrolling speed, content, and sign settings
Screenshots
Verdict
The clearest difference is iOS requirement: Firebolt Connect at 9.0 against HP Support Assistant's 15.1. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HP Support Assistant ships an update every 4 months, Firebolt Connect every 3 months. The most recent releases landed on November 2, 2026 and November 5, 2026 respectively.
| Parameter | HP Support Assistant | Firebolt Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (238 ratings) — better | — |
| Positive reviews | 6.1% of reviews | — |
| Number of ratings | 238 — better | — |
| Update frequency | Every 4 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 9.0 — better |
| Further details — not scored | ||
| Size | 18 MB | 11 MB |
| Age rating | 4+ | 17+ |
| Developer | HP Inc. | Firebolt Group Inc. |
Bugs and requests
HP Support Assistant
Reported bugs
5 issues- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features
Requested features
5 requests- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps
Firebolt Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HP Support Assistant
No in-app purchases
Firebolt Connect
No in-app purchases
Questions
Is HP Support Assistant free?
Is Firebolt Connect free?
Do HP Support Assistant or Firebolt Connect have ads?
Which is updated more often, HP Support Assistant or Firebolt Connect?
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