HP Support Assistant vs Ledlenser Pro Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HP Support Assistant
Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.
- Guided troubleshooters
- Virtual Agent for problem-solving
- Device status monitoring
- Support contact options
- Service Center Locator
- Order replacement parts
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Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads
Ledlenser Pro Connect
Control multiple work lights remotely from your smartphone. Adjust brightness levels, switch lights on/off, and assign custom names to each light for efficient workflow management. Supports up to four lights simultaneously and collaboration with multiple devices.
- Remote control of work lights
- Adjustable brightness levels
- Control up to four lights simultaneously
- Assign custom names to lights
- Multi-device support for collaboration
- Up to 50-meter connectivity range
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Is your work light out of reach and you want to quickly adjust the ideal illumination? You can now do this easily via your smartphone! Your iF8R work light contains an intelligent Bluetooth® 4.2 interface for this purpose. All you need now is this app! It enables you to control up to four lights at the same time, to switch on each light remotely, and to individually adjust brightness levels and name your work lights - that's getting the job done 2.0! VERSATILE USE Professionals often use more than one work light. However, the lights are not always readily available. Some of them are installed at dizzying heights, or simply in a different corner of the room. With Ledlenser Pro Connect, you can now simultaneously control up to four iF8R work lights - comfortably via your smartphone. Working requires collaborating as a team - which is why the app can also be used with up to two mobile devices at the same time. This way, you do not have to wait for your colleague to operate the light for you. STRONG CONNECTION Reliability is crucial in professional settings. For this reason, the connectivity range outside of buildings is up to 50 meters. Please note that the range can vary inside buildings. If the connection is ever interrupted (e.g. due to exceeding the range), it can be quickly re-established by using the refresh button on the app. ADJUSTABLE BRIGHTNESS Always cast your workplace in the right light: with a total of five brightness levels, you can adjust the lumen output of your work lights using the convenient slide switch. Choose between 100 %, 75 %, 50 %, 25 % and 10 %. The light symbol above indicates whether the light is switched on. CUSTOMIZABLE NAMES Customize your work lights! With only one click, you can view all connected iF8R work lights. Then, you can activate the desired lights and assign custom names. Our suggestion: Name the individual lights based on their installation site. This makes naming them as easy as pie. Now, switch it on and you're good to go! --------------------------------------------------------- We constantly develop our app further. Update your Ledlenser Pro Connect regularly to receive the latest features and improvements. Requests, questions, or criticism? We look forward to it: https://www.ledlenser.com/support/ --------------------------------------------------------- Also available in the app store: the Ledlenser Connect App for the smart customization of your MH11 or iH11R models.
Screenshots
Verdict
The clearest difference is rating: Ledlenser Pro Connect at 5.0 against HP Support Assistant's 2.2. Ledlenser Pro Connect also leads on review sentiment (33% vs 6%) and iOS requirement (10.3 vs 15.1). HP Support Assistant's advantage is update cadence (every 4 months vs every 29 months) and ratings volume (238 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ledlenser Pro Connect holds the better App Store score, 5.0 against 2.2. That said, the two scores are not equally well evidenced: HP Support Assistant has 238 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 6% of HP Support Assistant's written reviews are positive against 33% of Ledlenser Pro Connect's.
HP Support Assistant ships an update every 4 months, Ledlenser Pro Connect every 29 months. The most recent releases landed on October 24, 2026 and October 18, 2026 respectively.
| Parameter | HP Support Assistant | Ledlenser Pro Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (238 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 6.1% of reviews | 33.3% of reviews — better |
| Number of ratings | 238 — better | 1 |
| Update frequency | Every 4 months — better | Every 29 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 10.3 — better |
| Further details — not scored | ||
| Size | 18 MB | 17 MB |
| Age rating | 4+ | 4+ |
| Developer | HP Inc. | Ledlenser GmbH & Co. KG |
Customer experience
HP Support Assistant
Ledlenser Pro Connect
Bugs and requests
HP Support Assistant
Reported bugs
5 issues- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features
Requested features
5 requests- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps
Ledlenser Pro Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HP Support Assistant
No in-app purchases
Ledlenser Pro Connect
No in-app purchases
Questions
Is HP Support Assistant free?
Is Ledlenser Pro Connect free?
Which has better reviews, HP Support Assistant or Ledlenser Pro Connect?
Do HP Support Assistant or Ledlenser Pro Connect have ads?
Which is updated more often, HP Support Assistant or Ledlenser Pro Connect?
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