HP Support Assistant vs TengoInternet Network Manager
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HP Support Assistant
Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.
- Guided troubleshooters
- Virtual Agent for problem-solving
- Device status monitoring
- Support contact options
- Service Center Locator
- Order replacement parts
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Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads
TengoInternet Network Manager
Streamline property WiFi management with this tool. Create and update support tickets, monitor network performance, and track historical data for single or multiple properties. Receive important notifications to stay informed.
- Create/update support tickets
- View network users and performance
- Navigate current WiFi solutions
- Review historical data
- Manage multiple properties
- Receive important notifications
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Simplify your Tengo WiFi network management designed for busy property managers and staff. You and your staff can: - Get help on-the-go by creating or updating tickets in the app - See who's on your WiFi network and your network's performance - Quickly navigate your current WiFi solutions - Review historical data - Keep up with a single or multiple properties all in one app - Receive important notifications when you're away from the computer Managing a business is hard enough, Tengo makes keeping up with your WiFi network easy. =========== This WiFi management app is for current TengoInternet customers only. Industry leader, TengoInternet, designs, builds, manages, and supports custom outdoor WiFi and connectivity solutions for management groups and owner/operators in the outdoor hospitality industry. To learn more about whether Tengo is a good fit for your property, visit us at https://tengointernet.com/. ===========
Screenshots
Verdict
The clearest difference is ratings volume: HP Support Assistant at 238 against TengoInternet Network Manager's 1. HP Support Assistant also leads on rating (2.2 vs 2.0). TengoInternet Network Manager's advantage is iOS requirement (12.0 vs 15.1). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HP Support Assistant holds the better App Store score, 2.2 against 2.0. That said, the two scores are not equally well evidenced: HP Support Assistant has 238 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 6% of HP Support Assistant's written reviews are positive against 0% of TengoInternet Network Manager's.
HP Support Assistant ships an update every 4 months, TengoInternet Network Manager every 3 months. The most recent releases landed on October 24, 2026 and October 16, 2026 respectively.
| Parameter | HP Support Assistant | TengoInternet Network Manager |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (238 ratings) — better | 2.0 (1 ratings) |
| Positive reviews | 6.1% of reviews — better | 0.0% of reviews |
| Number of ratings | 238 — better | 1 |
| Update frequency | Every 4 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 12.0 — better |
| Further details — not scored | ||
| Size | 18 MB | 35 MB |
| Age rating | 4+ | 4+ |
| Developer | HP Inc. | TengoInternet, Inc |
Customer experience
HP Support Assistant
TengoInternet Network Manager
Bugs and requests
HP Support Assistant
Reported bugs
5 issues- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features
Requested features
5 requests- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps
TengoInternet Network Manager
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HP Support Assistant
No in-app purchases
TengoInternet Network Manager
No in-app purchases
Questions
Is HP Support Assistant free?
Is TengoInternet Network Manager free?
Which has better reviews, HP Support Assistant or TengoInternet Network Manager?
Do HP Support Assistant or TengoInternet Network Manager have ads?
Which is updated more often, HP Support Assistant or TengoInternet Network Manager?
Other comparisons
