Comparison

HP Support Assistant vs BathCheck

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HP Support Assistant

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

Highlights
  • Guided troubleshooters
  • Virtual Agent for problem-solving
  • Device status monitoring
  • Support contact options
  • Service Center Locator
  • Order replacement parts
Features
Read full description

Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads

About

BathCheck

This app helps assess bathroom dimensions to determine the correct equipment for individuals with mobility impairments. It guides users through inputting measurements to find suitable solutions for shower access without extensive renovations.

Highlights
  • Bathroom dimension input
  • Mobility impairment solutions
  • Shower access assessment
  • Equipment configuration guidance
  • Alternative to bathroom remodels
  • Portability information
Features
Read full description

BathCheck helps occupational therapists, mobility specialists, families, and individuals measure a bathroom and assess whether ShowerBuddy transfer equipment may fit — before committing to a purchase or arranging an in-person consultation. Designed for ShowerBuddy bathroom-mobility equipment, BathCheck provides a guided measurement and fit-assessment workflow on your phone or tablet. HOW IT WORKS Work through the guided step-by-step wizard. BathCheck prompts you to measure key bathroom dimensions — width, length, bath height, door clearances, and more — using annotated diagrams that show what to measure. Enter your measurements and BathCheck provides fit guidance for ShowerBuddy equipment (SB1, SB2, or SB2T), including relevant accessories and configuration options for the recorded bathroom layout. Results are based on the information entered and should be reviewed with the assessor or supplier. WHAT YOU GET • Measurement-based fit guidance for supported ShowerBuddy models • Equipment configuration guidance and relevant accessory recommendations • A cushion and sizing matrix — available in metric and imperial — to help select the right seating • The option to email your completed assessment to yourself, a therapist, or a supplier • The ability to save and review assessment history • Detailed product information and PDF reference materials, all accessible offline FOR OCCUPATIONAL THERAPISTS AND MOBILITY SPECIALISTS BathCheck helps prepare for a consultation by collecting the relevant measurements and assessment details in one guided flow. The app supports therapist, supplier, and end-user workflows, and accepts a client reference for record-keeping. LANGUAGES BathCheck v8 is available in English, German, French, and Spanish. The app guides you through language selection on first launch and the setting can be changed at any time. ABOUT SHOWERBUDDY Use BathCheck to collect bathroom measurements and review ShowerBuddy product and accessory information before discussing the assessment with an authorised supplier. BathCheck provides fit guidance; it does not replace professional assessment, product instructions or installation checks.

Screenshots

HP Support Assistant4 screens
BathCheck4 screens

Verdict

The call

The clearest difference is review sentiment: BathCheck at 50% against HP Support Assistant's 6%. BathCheck also leads on update cadence (every 2 months vs every 4 months). HP Support Assistant's advantage is rating (2.2 vs 1.0) and ratings volume (237 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HP Support Assistant holds the better App Store score, 2.2 against 1.0. That said, the two scores are not equally well evidenced: HP Support Assistant has 237 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 6% of HP Support Assistant's written reviews are positive against 50% of BathCheck's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

HP Support Assistant ships an update every 4 months, BathCheck every 2 months. The most recent releases landed on October 11, 2026 and October 6, 2026 respectively.

Scorecard4 real differences · 6 level
HP Support Assistant versus BathCheck: the parameters behind the verdict, then further details
ParameterHP Support AssistantBathCheck
PriceFreeFree
Rating2.2 (237 ratings) — better1.0 (1 ratings)
Positive reviews6.1% of reviews50.0% of reviews — better
Number of ratings237 — better1
Update frequencyEvery 4 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.115.0 — better
Further details — not scored
Size18 MB141 MB
Age rating4+4+
DeveloperHP Inc.Showerbuddy New Zealand Ltd

Customer experience

HP Support Assistant

All ratings237 ratings
Positive28.7%
Neutral5.5%
Negative65.8%
Written reviews115 reviews
Positive6.1%
Neutral0.0%
Negative93.9%

BathCheck

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

HP Support Assistant

Reported bugs

5 issues
  • Inability to add devices
  • Freezing and crashing issues
  • Incompatibility with certain devices
  • Unreliable connectivity
  • Outdated information and features

Requested features

5 requests
  • Improve virtual assistant capabilities
  • Provide better troubleshooting guidance
  • Simplify setup and connectivity processes
  • Offer more self-help resources
  • Improve integration with other HP apps

BathCheck

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

HP Support Assistant

No in-app purchases

None

BathCheck

No in-app purchases

Questions

Is HP Support Assistant free?
HP Support Assistant is free to download, with no in-app purchases.
Is BathCheck free?
BathCheck is free to download, with no in-app purchases.
Which has better reviews, HP Support Assistant or BathCheck?
HP Support Assistant is rated higher. HP Support Assistant averages 2.2 out of 5 from 237 ratings, while BathCheck averages 1.0 from 1 ratings.
Do HP Support Assistant or BathCheck have ads?
Neither HP Support Assistant nor BathCheck shows ads.
Which is updated more often, HP Support Assistant or BathCheck?
HP Support Assistant ships an update every 4 months, and BathCheck every 2 months. Most recently, HP Support Assistant was updated on October 11, 2026 and BathCheck on October 6, 2026.

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