HP Support Assistant vs Super Tracker.
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HP Support Assistant
Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.
- Guided troubleshooters
- Virtual Agent for problem-solving
- Device status monitoring
- Support contact options
- Service Center Locator
- Order replacement parts
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Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads
Super Tracker.
Track the location and status of your assets with real-time positioning, power information, and equipment alarms. Monitor pet activity, including steps and calories, and locate them with sound and light features.
- Real-time asset positioning
- Equipment alarm notifications
- Pet location finder (light/sound)
- Pet activity monitoring (steps/calories)
- Power information display
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This APP function is used to display the information of the locator, including the locator's positioning information, power information, equipment alarm, positioning track, etc., to facilitate users to protect their assets. New pet device function, can find pets through the device generating lights and sounds.New pet activity monitoring, you can clearly understand the number of steps and calories consumed by the pet's exercise in multiple dimensions. More information at isupertracker.com.
Screenshots
Verdict
The clearest difference is rating: HP Support Assistant at 2.2 against Super Tracker.'s 1.6. HP Support Assistant also leads on ratings volume (237 vs 7). Super Tracker.'s advantage is update cadence (every 4 weeks vs every 4 months) and review sentiment (17% vs 6%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HP Support Assistant holds the better App Store score, 2.2 against 1.6. That said, the two scores are not equally well evidenced: HP Support Assistant has 237 ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 6% of HP Support Assistant's written reviews are positive against 17% of Super Tracker.'s, so the app with the better star average is not the one people write more warmly about.
HP Support Assistant ships an update every 4 months, Super Tracker. every 4 weeks. The most recent releases landed on October 11, 2026 and October 2, 2026 respectively.
| Parameter | HP Support Assistant | Super Tracker. |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (237 ratings) — better | 1.6 (7 ratings) |
| Positive reviews | 6.1% of reviews | 16.7% of reviews — better |
| Number of ratings | 237 — better | 7 |
| Update frequency | Every 4 months | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 13.0 — better |
| Further details — not scored | ||
| Size | 18 MB | 40 MB |
| Age rating | 4+ | 4+ |
| Developer | HP Inc. | Shenzhen Tianhuo Tongchuang Technology Co., Ltd. |
Customer experience
HP Support Assistant
Super Tracker.
Bugs and requests
HP Support Assistant
Reported bugs
5 issues- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features
Requested features
5 requests- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps
Super Tracker.
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HP Support Assistant
No in-app purchases
Super Tracker.
No in-app purchases
Questions
Is HP Support Assistant free?
Is Super Tracker. free?
Which has better reviews, HP Support Assistant or Super Tracker.?
Do HP Support Assistant or Super Tracker. have ads?
Which is updated more often, HP Support Assistant or Super Tracker.?
Other comparisons
