Comparison

Norton Password Manager vs HP Support Assistant

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Norton Password Manager

This app securely stores and manages your passwords across multiple devices. It offers features like one-tap autofill, encrypted storage with zero-knowledge encryption, and password strength assessment to enhance your online security.

Highlights
  • One-tap password autofill
  • Zero-knowledge encryption
  • Cross-device syncing
  • Biometric unlock (Touch ID/Face ID)
  • Password strength assessment
  • Generate strong passwords
Read full description

Want a free, powerful password manager? Norton Password Manager is a single solution to help manage your unique passwords in multiple ways. Memorizing complex passwords with symbols, numbers, capital letters, and more, is difficult but using strong passwords is important to help keep your personal information secure. With Norton Password Manager, your information is encrypted, helping keep it secure, yet still available across your devices so you can access it anywhere. Best of all, it’s free!* Why Norton Password Manager • Passwords filled in a single tap When you log in to websites and apps, it’s a smoother, quicker, and more convenient experience. Your passwords are stored in an online vault, which can be used to auto fill online login information with a single tap.¹ • Encrypted With zero knowledge encryption and two-factor authentication, only you control access to your password vault–not even Norton can access it. These security measures help keep your data safer from cybercriminals and hacking attempts. • Free* Norton Password Manager is free and accessible to anyone and works on devices including computers, tablets, and phones. • Sync passwords¹ Your entire password vault can be synced and accessed across your devices. Your logins and credit card credentials can be auto filled. • Biometric unlock² There’s no need to even type in your vault password. Access your vault faster or recover your vault password³ using Apple’s Touch ID® or Face ID®. • Password Assessment Check if your passwords are strong and easily create new passwords or change weak passwords to strong ones that are more difficult to crack. Your information stays private even from us because it’s encrypted using zero-knowledge encryption before being stored in your cloud-based vault. Your passwords and other personal information can be even more secure by enabling two-factor authentication, plus you can use Apple’s Touch ID® or Face ID® so you can access your vault even faster. Creating and remembering complex passwords doesn’t have to be difficult. Norton Password Manager helps you safeguard your personal information by making recommendations to strengthen passwords, adding more security to your online, digital life. * With the free version of Norton Password Manager, we reserve the right to limit the number of entries (like passwords) at any time. This limitation won’t affect any existing entries in your vault. ¹ Requires your device to have an Internet/data plan and be turned on. ² Only available on iOS devices with Fingerprint Authentication or Touch ID/Face ID activated. ³ Vault Password Reset can only be initiated on an iOS smartphone. To work, your smartphone must have the Norton Password Manager mobile app installed, set up, and connected to your Norton account, plus the Biometric Authentication (fingerprint, or Touch ID/Face ID) activated, beforehand. PRIVACY POLICY Norton respects the privacy of our users and carefully safeguards personal data. For more information: https://www.norton.com/privacy

About

HP Support Assistant

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

Highlights
  • Guided troubleshooters
  • Virtual Agent for problem-solving
  • Device status monitoring
  • Support contact options
  • Service Center Locator
  • Order replacement parts
Features
Read full description

Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads

Screenshots

Norton Password Manager4 screens
HP Support Assistant4 screens

Verdict

The call

The clearest difference is review sentiment: Norton Password Manager at 86% against HP Support Assistant's 6%. Norton Password Manager also leads on rating (4.5 vs 2.2) and ratings volume (41K vs 237). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Norton Password Manager holds the better App Store score, 4.5 against 2.2. That said, the two scores are not equally well evidenced: Norton Password Manager has 41K ratings behind it against 237, so its average is the more settled of the two. Written reviews point the same way: 86% of Norton Password Manager's written reviews are positive against 6% of HP Support Assistant's.

UpkeepUpdate frequency

Norton Password Manager ships an update every 6 weeks, HP Support Assistant every 4 months. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.

Scorecard4 real differences · 6 level
Norton Password Manager versus HP Support Assistant: the parameters behind the verdict, then further details
ParameterNorton Password ManagerHP Support Assistant
PriceFreeFree
Rating4.5 (41K ratings) — better2.2 (237 ratings)
Positive reviews86.1% of reviews — better6.1% of reviews
Number of ratings41K — better237
Update frequencyEvery 6 weeks — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.115.1
Further details — not scored
Size261 MB18 MB
Age rating17+4+
DeveloperGen Digital Inc.HP Inc.

Customer experience

Norton Password Manager

All ratings41,079 ratings
Positive88.1%
Neutral3.9%
Negative8.0%
Written reviews3,713 reviews
Positive86.1%
Neutral4.4%
Negative9.5%

HP Support Assistant

All ratings237 ratings
Positive28.7%
Neutral5.5%
Negative65.8%
Written reviews115 reviews
Positive6.1%
Neutral0.0%
Negative93.9%

User reviews

Norton Password Manager

From 41K App Store ratings

What we love

  • 🔒 Safe and secure
  • 👍 Easy to use and navigate
  • 🚀 Convenient password management
  • 💡 Helpful password generator
  • 👍 Syncs across devices

Room to improve

  • 🐛 Frequent login issues
  • 🐛 Unreliable sync between devices
  • 🐛 Crashes and glitches
  • 👎 Intrusive notifications and popups
  • 👎 Confusing user interface

HP Support Assistant

From 237 App Store ratings

What we love

  • 🚀 Excellent resource
  • 👍 Flawless design, but needs some fixes

Room to improve

  • 🐛 Doesn't work
  • 🐛 Useless
  • 🐛 Doesn't sync with other HP apps
  • 🐛 Completely disjointed
  • 🐛 Can't even enter serial number

Bugs and requests

Norton Password Manager

Reported bugs

4 issues
  • Randomly deleting saved passwords
  • Inability to reset vault password
  • Inconsistent password autofill behavior
  • Compatibility issues with certain browsers and devices

Requested features

5 requests
  • Ability to create password folders or groups
  • Option to use longer vault passcodes for increased security
  • Seamless integration with other password managers
  • Backup and export functionality for passwords
  • Biometric authentication support on all platforms

HP Support Assistant

Reported bugs

5 issues
  • Inability to add devices
  • Freezing and crashing issues
  • Incompatibility with certain devices
  • Unreliable connectivity
  • Outdated information and features

Requested features

5 requests
  • Improve virtual assistant capabilities
  • Provide better troubleshooting guidance
  • Simplify setup and connectivity processes
  • Offer more self-help resources
  • Improve integration with other HP apps

In-app purchases

None

Norton Password Manager

No in-app purchases

None

HP Support Assistant

No in-app purchases

Questions

Is Norton Password Manager free?
Norton Password Manager is free to download, with no in-app purchases.
Is HP Support Assistant free?
HP Support Assistant is free to download, with no in-app purchases.
Which has better reviews, Norton Password Manager or HP Support Assistant?
Norton Password Manager is rated higher. Norton Password Manager averages 4.5 out of 5 from 41K ratings, while HP Support Assistant averages 2.2 from 237 ratings.
Do Norton Password Manager or HP Support Assistant have ads?
Neither Norton Password Manager nor HP Support Assistant shows ads.
Which is updated more often, Norton Password Manager or HP Support Assistant?
Norton Password Manager ships an update every 6 weeks, and HP Support Assistant every 4 months. Most recently, Norton Password Manager was updated on September 24, 2026 and HP Support Assistant on September 22, 2026.

Other comparisons