Comparison

HP Support Assistant vs UltraBoard

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HP Support Assistant

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

Highlights
  • Guided troubleshooters
  • Virtual Agent for problem-solving
  • Device status monitoring
  • Support contact options
  • Service Center Locator
  • Order replacement parts
Features
Read full description

Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads

About

UltraBoard

Create and organize digital notes and boards using your Apple Pencil, stylus, or finger. Customize line color and width, and save your creations into categorized folders. This app offers a subscription for enhanced features.

Highlights
  • Digital whiteboard and blackboard
  • Apple Pencil, stylus, and finger input
  • Customizable line color and width
  • Save and categorize notes/boards
  • Folder organization
Features
Read full description

This is WhiteBoard & BlackBoard, ChalkBoard App. Please touch the screen with Apple Pencil, stylus pen or your finger. - For iPad: Apple Pencil, stylus pen and your finger - For iPhone: Stylus pen & your finger *You can change the line color with buttons and the line width with slider. *You can save and categorize(make folder for) each note/board. Auto-renewal Subscription: *UltraBoard offers an auto-renewal subscription of $8.99/month. *Payment will be charged to iTunes Account at confirmation of purchase. *Subscription automatically renews unless auto-renewal is turned off at least 24-hours before the end of the current period. *Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. *Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. *Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. *Current subscription may not be canceled during an active subscription period. *You have also cancel your subscription at following web address: https://support.apple.com/en-us/HT202039 Privacy Policy : http://www.lisfee.com/privacy-policy.html Terms and Conditions : http://www.lisfee.com/about-rule.html

Screenshots

HP Support Assistant4 screens
UltraBoard1 screens

Verdict

The call

The clearest difference is review sentiment: UltraBoard at 80% against HP Support Assistant's 6%. UltraBoard also leads on rating (4.5 vs 2.2) and update cadence (every 2 days vs every 4 months). HP Support Assistant's advantage is in-app purchases (none vs 1) and ads (none vs shown). On price, ratings volume and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. UltraBoard sells 1 in-app purchase, starting at $8.99 per month. HP Support Assistant asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

UltraBoard holds the better App Store score, 4.5 against 2.2. Both are backed by a comparable volume of ratings — 237 and 190 respectively. Written reviews point the same way: 6% of HP Support Assistant's written reviews are positive against 80% of UltraBoard's.

UpkeepUpdate frequency

HP Support Assistant ships an update every 4 months, UltraBoard every 2 days. The most recent releases landed on October 11, 2026 and October 14, 2026 respectively.

Scorecard7 real differences · 3 level
HP Support Assistant versus UltraBoard: the parameters behind the verdict, then further details
ParameterHP Support AssistantUltraBoard
PriceFreeFree
Rating2.2 (237 ratings)4.5 (190 ratings) — better
Positive reviews6.1% of reviews80.0% of reviews — better
Number of ratings237 — better190
Update frequencyEvery 4 monthsEvery 2 days — better
AdsNo — betterYes
In-app purchasesNo — betterYes
MonetizationFree — betterSubscription
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.111.0 — better
Further details — not scored
Size18 MB73 MB
Age rating4+4+
DeveloperHP Inc.Lisfee, Inc.

Customer experience

HP Support Assistant

All ratings237 ratings
Positive28.7%
Neutral5.5%
Negative65.8%
Written reviews115 reviews
Positive6.1%
Neutral0.0%
Negative93.9%

UltraBoard

All ratings190 ratings
Positive86.8%
Neutral6.3%
Negative6.8%
Written reviews10 reviews
Positive80.0%
Neutral0.0%
Negative20.0%

Bugs and requests

HP Support Assistant

Reported bugs

5 issues
  • Inability to add devices
  • Freezing and crashing issues
  • Incompatibility with certain devices
  • Unreliable connectivity
  • Outdated information and features

Requested features

5 requests
  • Improve virtual assistant capabilities
  • Provide better troubleshooting guidance
  • Simplify setup and connectivity processes
  • Offer more self-help resources
  • Improve integration with other HP apps

UltraBoard

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

HP Support Assistant

No in-app purchases

1 purchases

UltraBoard

Subscriptions1
  • Gold Plan$8.991 Month

Questions

Is HP Support Assistant free?
HP Support Assistant is free to download, with no in-app purchases.
Is UltraBoard free?
UltraBoard is free to download, with in-app purchases available.
Which has better reviews, HP Support Assistant or UltraBoard?
UltraBoard is rated higher. HP Support Assistant averages 2.2 out of 5 from 237 ratings, while UltraBoard averages 4.5 from 190 ratings.
Do HP Support Assistant or UltraBoard have ads?
UltraBoard shows ads; HP Support Assistant does not.
Which is updated more often, HP Support Assistant or UltraBoard?
HP Support Assistant ships an update every 4 months, and UltraBoard every 2 days. Most recently, HP Support Assistant was updated on October 11, 2026 and UltraBoard on October 14, 2026.

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