HP Support Assistant vs UltraBoard
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HP Support Assistant
Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.
- Guided troubleshooters
- Virtual Agent for problem-solving
- Device status monitoring
- Support contact options
- Service Center Locator
- Order replacement parts
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Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads
UltraBoard
Create and organize digital notes and boards using your Apple Pencil, stylus, or finger. Customize line color and width, and save your creations into categorized folders. This app offers a subscription for enhanced features.
- Digital whiteboard and blackboard
- Apple Pencil, stylus, and finger input
- Customizable line color and width
- Save and categorize notes/boards
- Folder organization
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This is WhiteBoard & BlackBoard, ChalkBoard App. Please touch the screen with Apple Pencil, stylus pen or your finger. - For iPad: Apple Pencil, stylus pen and your finger - For iPhone: Stylus pen & your finger *You can change the line color with buttons and the line width with slider. *You can save and categorize(make folder for) each note/board. Auto-renewal Subscription: *UltraBoard offers an auto-renewal subscription of $8.99/month. *Payment will be charged to iTunes Account at confirmation of purchase. *Subscription automatically renews unless auto-renewal is turned off at least 24-hours before the end of the current period. *Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. *Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. *Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. *Current subscription may not be canceled during an active subscription period. *You have also cancel your subscription at following web address: https://support.apple.com/en-us/HT202039 Privacy Policy : http://www.lisfee.com/privacy-policy.html Terms and Conditions : http://www.lisfee.com/about-rule.html
Screenshots
Verdict
The clearest difference is review sentiment: UltraBoard at 80% against HP Support Assistant's 6%. UltraBoard also leads on rating (4.5 vs 2.2) and update cadence (every 2 days vs every 4 months). HP Support Assistant's advantage is in-app purchases (none vs 1) and ads (none vs shown). On price, ratings volume and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. UltraBoard sells 1 in-app purchase, starting at $8.99 per month. HP Support Assistant asks for nothing beyond the download.
UltraBoard holds the better App Store score, 4.5 against 2.2. Both are backed by a comparable volume of ratings — 237 and 190 respectively. Written reviews point the same way: 6% of HP Support Assistant's written reviews are positive against 80% of UltraBoard's.
HP Support Assistant ships an update every 4 months, UltraBoard every 2 days. The most recent releases landed on October 11, 2026 and October 14, 2026 respectively.
| Parameter | HP Support Assistant | UltraBoard |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (237 ratings) | 4.5 (190 ratings) — better |
| Positive reviews | 6.1% of reviews | 80.0% of reviews — better |
| Number of ratings | 237 — better | 190 |
| Update frequency | Every 4 months | Every 2 days — better |
| Ads | No — better | Yes |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Subscription |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 11.0 — better |
| Further details — not scored | ||
| Size | 18 MB | 73 MB |
| Age rating | 4+ | 4+ |
| Developer | HP Inc. | Lisfee, Inc. |
Customer experience
HP Support Assistant
UltraBoard
Bugs and requests
HP Support Assistant
Reported bugs
5 issues- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features
Requested features
5 requests- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps
UltraBoard
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HP Support Assistant
No in-app purchases
UltraBoard
- Gold Plan$8.991 Month
Questions
Is HP Support Assistant free?
Is UltraBoard free?
Which has better reviews, HP Support Assistant or UltraBoard?
Do HP Support Assistant or UltraBoard have ads?
Which is updated more often, HP Support Assistant or UltraBoard?
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