HP Support Assistant vs Master Management Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HP Support Assistant
Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.
- Guided troubleshooters
- Virtual Agent for problem-solving
- Device status monitoring
- Support contact options
- Service Center Locator
- Order replacement parts
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Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads
Master Management Connect
This app facilitates communication between residents of Century Village East and Master Management. Report non-emergency issues like irrigation or street light problems, attach photos, and track the resolution progress directly within the app. It also provides contact information for other relevant parties.
- Report non-emergency issues
- Attach photos to requests
- Track issue resolution progress
- Direct in-app communication
- Information for other contacts
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Welcome to Master Management Connect, the app serving the residents of Century Village East (CVE) in Deerfield Beach, Florida. This app makes communicating with Master Management easier than ever. It allows you to report non-emergency items such as irrigation issues, street light malfunctions, garbage issues, sidewalk repairs, drainage problems, and much more. If your submission isn’t a Master Management issue, we will give you information on contacting your own building management, CenClub, or other party to address your concern. You can even snap a photo in real time and conveniently include it with your request. Each request is reviewed by our staff. We will communicate with you directly via the app. You can also follow our progress on your issue and be updated throughout the process of correcting and closing your request. Download and begin using this free service today and thank you for helping to keep CVE beautiful.
Screenshots
Verdict
The clearest difference is review sentiment: Master Management Connect at 100% against HP Support Assistant's 6%. Master Management Connect also leads on rating (4.8 vs 2.2). HP Support Assistant's advantage is ratings volume (238 vs 14) and update cadence (every 4 months vs every 8 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Master Management Connect holds the better App Store score, 4.8 against 2.2. That said, the two scores are not equally well evidenced: HP Support Assistant has 238 ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 6% of HP Support Assistant's written reviews are positive against 100% of Master Management Connect's.
HP Support Assistant ships an update every 4 months, Master Management Connect every 8 months. Both last shipped on October 24, 2026.
| Parameter | HP Support Assistant | Master Management Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (238 ratings) | 4.8 (14 ratings) — better |
| Positive reviews | 6.1% of reviews | 100.0% of reviews — better |
| Number of ratings | 238 — better | 14 |
| Update frequency | Every 4 months — better | Every 8 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 17.6 |
| Further details — not scored | ||
| Size | 18 MB | 141 MB |
| Age rating | 4+ | 12+ |
| Developer | HP Inc. | My PR Guru, LLC |
Customer experience
HP Support Assistant
Master Management Connect
Bugs and requests
HP Support Assistant
Reported bugs
5 issues- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features
Requested features
5 requests- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps
Master Management Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HP Support Assistant
No in-app purchases
Master Management Connect
No in-app purchases
Questions
Is HP Support Assistant free?
Is Master Management Connect free?
Which has better reviews, HP Support Assistant or Master Management Connect?
Do HP Support Assistant or Master Management Connect have ads?
Which is updated more often, HP Support Assistant or Master Management Connect?
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