HP Support Assistant vs Perxcept
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HP Support Assistant
Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.
- Guided troubleshooters
- Virtual Agent for problem-solving
- Device status monitoring
- Support contact options
- Service Center Locator
- Order replacement parts
Read full descriptionHide full description
Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads
Perxcept
This Safari Web Extension passively tracks your exposure to healthcare content on select websites. It collects no personal information and aims to keep doctors, patients, and hospitals informed about healthcare news. Participation is currently invite-based.
- Passive content exposure monitoring
- Healthcare content focus
- No personal information collection
- Safari Web Extension
- Invite-based participation
Read full descriptionHide full description
Help us understand which websites matter to you. Perxcept is a Safari Web Extension by ZoomRx for your iPhone/iPad that passively monitors your exposure to healthcare-related content across select websites. None of your personal information is collected as part of this research. Your contributions will help other doctors, patients, and hospitals stay up-to-date on the latest in healthcare news and developments. Perxcept is currently invite-based, so only users who have been sent an invite code will be able to sign in and participate.
Screenshots
Verdict
The clearest difference is review sentiment: Perxcept at 100% against HP Support Assistant's 6%. Perxcept also leads on rating (3.7 vs 2.2) and update cadence (every 2 months vs every 4 months). HP Support Assistant's advantage is ratings volume (238 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Perxcept holds the better App Store score, 3.7 against 2.2. That said, the two scores are not equally well evidenced: HP Support Assistant has 238 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 6% of HP Support Assistant's written reviews are positive against 100% of Perxcept's.
HP Support Assistant ships an update every 4 months, Perxcept every 2 months. Both last shipped on October 24, 2026.
| Parameter | HP Support Assistant | Perxcept |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (238 ratings) | 3.7 (3 ratings) — better |
| Positive reviews | 6.1% of reviews | 100.0% of reviews — better |
| Number of ratings | 238 — better | 3 |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod, Mac — better |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 18 MB | 21 MB |
| Age rating | 4+ | 4+ |
| Developer | HP Inc. | ZoomRx Inc. |
Customer experience
HP Support Assistant
Perxcept
Bugs and requests
HP Support Assistant
Reported bugs
5 issues- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features
Requested features
5 requests- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps
Perxcept
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HP Support Assistant
No in-app purchases
Perxcept
No in-app purchases
Questions
Is HP Support Assistant free?
Is Perxcept free?
Which has better reviews, HP Support Assistant or Perxcept?
Do HP Support Assistant or Perxcept have ads?
Which is updated more often, HP Support Assistant or Perxcept?
Other comparisons
