Comparison

HP Support Assistant vs LG LaundryQ

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HP Support Assistant

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

Highlights
  • Guided troubleshooters
  • Virtual Agent for problem-solving
  • Device status monitoring
  • Support contact options
  • Service Center Locator
  • Order replacement parts
Features
Read full description

Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads

About

LG LaundryQ

Manage your laundry experience at participating LG LaundryQ locations. Pay for cycles, add credit to your account, and receive notifications when your laundry is done. Check machine availability and start cycles remotely.

Highlights
  • Pay for laundry cycles
  • Add credit to account
  • Start machines via Bluetooth
  • Receive cycle completion alerts
  • Check machine availability
  • Scan QR codes
Features
Read full description

ATTENTION: For use in participating LG LaundryQ Commercial Laundry locations. LaundryQ is a mobile application providing the convenient laundry experience. This app allows you to pay for laundry cycles from your account by using Bluetooth to communicate with the compatible LG washer or dryer. Simply use LaundryQ to purchase credit right from the app, then use that credit for your laundry. Other features include: • Scan the QR code of your laundry room. • Start laundry machines via Bluetooth by scanning QR code on the machine. • Receive alerts when your laundry cycle is complete. • Check laundry machine availability status via Room Status. • Check your laundry card/account balance and add value to your account for laundry.

Screenshots

HP Support Assistant4 screens
LG LaundryQ4 screens

Verdict

The call

The clearest difference is rating: HP Support Assistant at 2.2 against LG LaundryQ's 1.8. HP Support Assistant also leads on ratings volume (238 vs 11). LG LaundryQ's advantage is update cadence (monthly vs every 4 months) and iOS requirement (10.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HP Support Assistant holds the better App Store score, 2.2 against 1.8. That said, the two scores are not equally well evidenced: HP Support Assistant has 238 ratings behind it against 11, so its average is the more settled of the two.

UpkeepUpdate frequency

HP Support Assistant ships an update every 4 months, LG LaundryQ monthly. Both last shipped on October 24, 2026.

Scorecard4 real differences · 6 level
HP Support Assistant versus LG LaundryQ: the parameters behind the verdict, then further details
ParameterHP Support AssistantLG LaundryQ
PriceFreeFree
Rating2.2 (238 ratings) — better1.8 (11 ratings)
Positive reviews6.1% of reviews—
Number of ratings238 — better11
Update frequencyEvery 4 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.110.0 — better
Further details — not scored
Size18 MB40 MB
Age rating4+4+
DeveloperHP Inc.KioSoft Technologies LLC

Customer experience

HP Support Assistant

All ratings237 ratings
Positive28.7%
Neutral5.5%
Negative65.8%
Written reviews115 reviews
Positive6.1%
Neutral0.0%
Negative93.9%

LG LaundryQ

All ratings6 ratings
Positive16.7%
Neutral0.0%
Negative83.3%

Bugs and requests

HP Support Assistant

Reported bugs

5 issues
  • Inability to add devices
  • Freezing and crashing issues
  • Incompatibility with certain devices
  • Unreliable connectivity
  • Outdated information and features

Requested features

5 requests
  • Improve virtual assistant capabilities
  • Provide better troubleshooting guidance
  • Simplify setup and connectivity processes
  • Offer more self-help resources
  • Improve integration with other HP apps

LG LaundryQ

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

HP Support Assistant

No in-app purchases

None

LG LaundryQ

No in-app purchases

Questions

Is HP Support Assistant free?
HP Support Assistant is free to download, with no in-app purchases.
Is LG LaundryQ free?
LG LaundryQ is free to download, with no in-app purchases.
Which has better reviews, HP Support Assistant or LG LaundryQ?
HP Support Assistant is rated higher. HP Support Assistant averages 2.2 out of 5 from 238 ratings, while LG LaundryQ averages 1.8 from 11 ratings.
Do HP Support Assistant or LG LaundryQ have ads?
Neither HP Support Assistant nor LG LaundryQ shows ads.
Which is updated more often, HP Support Assistant or LG LaundryQ?
HP Support Assistant ships an update every 4 months, and LG LaundryQ monthly. Most recently, HP Support Assistant was updated on October 24, 2026 and LG LaundryQ on October 24, 2026.

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