HP Support Assistant vs MindView Assist
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HP Support Assistant
Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.
- Guided troubleshooters
- Virtual Agent for problem-solving
- Device status monitoring
- Support contact options
- Service Center Locator
- Order replacement parts
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Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads
MindView Assist
Capture photos, text, audio, and video on your mobile device to accelerate research for assignments and reports. Automatically cite sources and organize your findings into folders, with information seamlessly integrated into a desktop mind mapping platform.
- Multimedia capture (text, images, video, audio, files)
- Source citation and organization
- Audio transcription
- Image to text conversion (OCR)
- Organize research in folders
- Dictate thoughts to mind map
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MindView Assist is an extension of MindView taking your research to the next level. MindView Assist accelerates information gathering when researching for assignments, essays and reports. Use your mobile device to capture photos, text, audio and more on the go. The built-in source feature will help you cite your sources and organize your research. Users can sort the information into different folders and access the research on any MindView platform. Once collected by the app, the information is automatically displayed in MindView’s Research panel, ready to drag and drop onto your mind map. - Accelerate your information gathering - Populate sources and citations on the fly - Dictate your thoughts and send them to your mind map - Capture multimedia elements: Text, Images, Video, Audio and Files - Convert images to text using the built-in OCR - Transcribe your audio to text (up to 60 seconds) A MindView Suite Account is required to access MindView Assist. Feature Highlights / Key Features • Multimedia Capture • Dictate audio notes • Accessible friendly interface • Built-in Read Aloud • Audio transcription • Capture text from websites, books, etc. • Automatically cite sources • Organize in folders, search and filter • Apply color-coded tags
Screenshots
Verdict
The clearest difference is review sentiment: MindView Assist at 100% against HP Support Assistant's 6%. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HP Support Assistant ships an update every 4 months, MindView Assist every 2 months. The most recent releases landed on October 19, 2026 and October 4, 2026 respectively.
| Parameter | HP Support Assistant | MindView Assist |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (237 ratings) — better | — |
| Positive reviews | 6.1% of reviews | 100.0% of reviews — better |
| Number of ratings | 237 — better | — |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 — better | 15.5 |
| Further details — not scored | ||
| Size | 18 MB | 213 MB |
| Age rating | 4+ | 4+ |
| Developer | HP Inc. | MatchWare |
Customer experience
HP Support Assistant
MindView Assist
Bugs and requests
HP Support Assistant
Reported bugs
5 issues- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features
Requested features
5 requests- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps
MindView Assist
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HP Support Assistant
No in-app purchases
MindView Assist
No in-app purchases
Questions
Is HP Support Assistant free?
Is MindView Assist free?
Do HP Support Assistant or MindView Assist have ads?
Which is updated more often, HP Support Assistant or MindView Assist?
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