HP Support Assistant vs Caldwell Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HP Support Assistant
Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.
- Guided troubleshooters
- Virtual Agent for problem-solving
- Device status monitoring
- Support contact options
- Service Center Locator
- Order replacement parts
Read full descriptionHide full description
Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads
Caldwell Connect
Stay informed about local happenings with real-time alerts for road closures, weather, and community events. Access essential resources quickly and easily.
- Road closure alerts
- Weather alerts
- Event notifications
- Access to community resources
- Real-time updates
Read full descriptionHide full description
Wondering how to quickly and easily find out what's going on around Caldwell? Look no further than Caldwell Connect to receive the latest alerts on road closures, weather alerts, events and so much more! In addition to notifications, you'll have easy access to commonly used resources.
Screenshots
Verdict
The clearest difference is rating: Caldwell Connect at 5.0 against HP Support Assistant's 2.2. HP Support Assistant's advantage is ratings volume (238 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Caldwell Connect holds the better App Store score, 5.0 against 2.2. That said, the two scores are not equally well evidenced: HP Support Assistant has 238 ratings behind it against 1, so its average is the more settled of the two.
HP Support Assistant ships an update every 4 months, Caldwell Connect every 2 months. The most recent releases landed on October 30, 2026 and October 22, 2026 respectively.
| Parameter | HP Support Assistant | Caldwell Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (238 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 6.1% of reviews | — |
| Number of ratings | 238 — better | 1 |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 18 MB | 133 MB |
| Age rating | 4+ | 4+ |
| Developer | HP Inc. | GOGov, Inc. |
Bugs and requests
HP Support Assistant
Reported bugs
5 issues- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features
Requested features
5 requests- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps
Caldwell Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HP Support Assistant
No in-app purchases
Caldwell Connect
No in-app purchases
Questions
Is HP Support Assistant free?
Is Caldwell Connect free?
Which has better reviews, HP Support Assistant or Caldwell Connect?
Do HP Support Assistant or Caldwell Connect have ads?
Which is updated more often, HP Support Assistant or Caldwell Connect?
Other comparisons
