Comparison

ViGuide vs Uponor Smatrix Pulse 2

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ViGuide

Streamline the process of commissioning Viessmann boilers with this user-friendly mobile application. It guides trained professionals through each step, ensuring a safe, efficient, and complete installation.

Highlights
  • Streamlined boiler commissioning
  • User-friendly mobile interface
  • Step-by-step guidance
  • Ensures complete and correct steps
  • Efficient installation process
Features
Read full description

ViGuide - the best way to commission a Viessmann boiler • Please note this app is intended only for trained professionals. If you are not certified to install and commission a Viessmann product, please call your local installer or contact us to help you find a Viessmann partner in your area. • It’s time for a new start We have completely streamlined boiler commissioning and moved the process to a user-friendly mobile app. In a couple of simple steps, ViGuide will safely guide you through the process of commissioning a Viessmann boiler. Even you are new to the Viessmann boiler model, the simplified app allows you to carry out the steps with ease, as efficiently as possible and in less time. The app will guide you step-by-step through the commissioning process and thus ensures that all necessary commissioning steps are carried out completely and in the correct order.

About

Uponor Smatrix Pulse 2

Control your underfloor heating and cooling system with ease. This app allows for voice commands and smart home device integration to optimize room temperature for maximum comfort. Ideal for both new installations and optimizing existing systems.

Highlights
  • Room temperature control
  • Voice command integration
  • Smart home device compatibility
  • Underfloor heating and cooling
  • Optimized user experience
Features
Read full description

Are you looking to optimise your existing underfloor heating system or are you planning to install it for the first time? Say hello to Uponor Smatrix Pulse 2, the new easy to use room temperature control system which offers maximum room comfort and compatibility with various smart home devices. Just use your voice to control your smart home system and to set your comfortable room temperature with Uponor Smatrix Pulse underfloor heating and cooling controls. Get the most out of your installation with our improved user experience. FOR MORE INFO For more information about Smatrix Pulse, please visit https://www.uponor.com/products/room-temperature-controls/uponor-smatrix-pulse

Screenshots

ViGuide4 screens
Uponor Smatrix Pulse 23 screens

Verdict

The call

The clearest difference is review sentiment: ViGuide at 41% against Uponor Smatrix Pulse 2's 5%. ViGuide also leads on rating (4.5 vs 4.2) and ratings volume (208 vs 11). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ViGuide holds the better App Store score, 4.5 against 4.2. That said, the two scores are not equally well evidenced: ViGuide has 208 ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 41% of ViGuide's written reviews are positive against 5% of Uponor Smatrix Pulse 2's.

UpkeepUpdate frequency

ViGuide ships an update every 5 weeks, Uponor Smatrix Pulse 2 every 3 months. The most recent releases landed on November 2, 2026 and November 4, 2026 respectively.

Scorecard4 real differences · 6 level
ViGuide versus Uponor Smatrix Pulse 2: the parameters behind the verdict, then further details
ParameterViGuideUponor Smatrix Pulse 2
PriceFreeFree
Rating4.5 (208 ratings) — better4.2 (11 ratings)
Positive reviews40.5% of reviews — better4.5% of reviews
Number of ratings208 — better11
Update frequencyEvery 5 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.1 — better
Further details — not scored
Size1.5 GB88 MB
Age rating4+4+
DeveloperViessmann IT Service GmbHUponor Corporation

Customer experience

ViGuide

All ratings208 ratings
Positive87.0%
Neutral1.9%
Negative11.1%
Written reviews74 reviews
Positive40.5%
Neutral13.5%
Negative45.9%

Uponor Smatrix Pulse 2

All ratings5 ratings
Positive60.0%
Neutral0.0%
Negative40.0%
Written reviews44 reviews
Positive4.5%
Neutral0.0%
Negative95.5%

User reviews

ViGuide

From 208 App Store ratings

What we love

  • 👍 Great for service and support
  • 🚀 Makes commissioning easy
  • 👍 Excellent work and monitoring tool
  • 👍 Top app for installers
  • 👍 User-friendly interface

Room to improve

  • 🐛 App crashes frequently
  • 🐛 Login issues
  • 🐛 Unable to connect or commission
  • 🐛 App is slow
  • 🐛 Updates cause problems

Uponor Smatrix Pulse 2

From 11 App Store ratings

What we love

  • 👍 Improved user interface

Room to improve

  • 🐛 Frequent connection issues
  • 🐛 Unreliable remote access
  • 🐛 Loss of functionality compared to previous version
  • 🐛 Unstable app performance
  • 🐛 Inability to control heating/cooling remotely

Bugs and requests

ViGuide

Reported bugs

36 issues
  • Login screen flashes and exits
  • Unable to connect or commission v100
  • Mennekes Amtron 4you500 cannot be integrated
  • BCU flash takes too long
  • App not working on iPhone 16
Show 31 more
  • Cannot log in with iPhone 16 Pro
  • QR code not working on iPhone 16 Pro
  • Impossible to commission devices, errors persist
  • Kicked out when programming boiler
  • Cannot log in
  • EMS configuration not working properly
  • QR function and connection fail multiple times
  • Heating temperature adjusts on its own
  • Cannot connect Vitocol to boiler
  • Only installer can pair Viessmann
  • Vitocal 250 SH cannot be commissioned via app
  • App crashes
  • Update function for heat pumps stopped working
  • Missing parameters for pumps
  • App doesn't work after update
  • Cannot connect device
  • App locks homeowners out
  • Setup not self-explanatory
  • App is a catastrophe for spare part replacement
  • App freezes on Viessmann logo
  • App starts only after reinstallation
  • App doesn't start anymore
  • Reduced functionality after update
  • App doesn't start after last update
  • Application bugs during commissioning
  • Cannot commission boiler with Vitotrol 300
  • App doesn't recognize Vitotrol 300
  • App doesn't recognize Vitodens 111w
  • App closes immediately on iPad mini
  • Cannot commission boiler with Vitotrol 300
  • System, heating circuit, hot water tiles not displayed correctly

Requested features

16 requests
  • Add real-time flow temperature
  • Add target temperature display
  • Support for landscape mode on iPad
  • Include Anlage location in protocol
  • Expand to entire product program
Show 11 more
  • Add acceptance protocols
  • Add troubleshooting help
  • Support for Vitocal series
  • Restore homeowner access to ViGuide
  • Allow manual boiler pairing option
  • Add warranty link
  • Allow setting circulation pump timing
  • Improve EMS configuration display
  • Add simple diagnosis for offline systems
  • Add support for Mennekes wallbox
  • Add QR code location guidance

Uponor Smatrix Pulse 2

Reported bugs

4 issues
  • Inability to connect to WiFi network
  • Frequent app crashes
  • Failure to detect heating/cooling system
  • Issues with user account management

Requested features

3 requests
  • Restore remote access functionality
  • Improve app stability and reliability
  • Provide better customer support

In-app purchases

None

ViGuide

No in-app purchases

None

Uponor Smatrix Pulse 2

No in-app purchases

Questions

Is ViGuide free?
ViGuide is free to download, with no in-app purchases.
Is Uponor Smatrix Pulse 2 free?
Uponor Smatrix Pulse 2 is free to download, with no in-app purchases.
Which has better reviews, ViGuide or Uponor Smatrix Pulse 2?
ViGuide is rated higher. ViGuide averages 4.5 out of 5 from 208 ratings, while Uponor Smatrix Pulse 2 averages 4.2 from 11 ratings.
Do ViGuide or Uponor Smatrix Pulse 2 have ads?
Neither ViGuide nor Uponor Smatrix Pulse 2 shows ads.
Which is updated more often, ViGuide or Uponor Smatrix Pulse 2?
ViGuide ships an update every 5 weeks, and Uponor Smatrix Pulse 2 every 3 months. Most recently, ViGuide was updated on November 2, 2026 and Uponor Smatrix Pulse 2 on November 4, 2026.

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