Reliance Connect vs US LBM BC
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Reliance Connect
Connect with incarcerated loved ones through video calls. This app allows you to receive video calls from inmates, offering a more personal connection than traditional phone calls. Requires WiFi or mobile data.
- Receive video calls from inmates
- Connect anywhere with WiFi or mobile data
- Link phone numbers to your account
- More personal than phone calls
- Serves multiple correctional facilities
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More than a phone call, now you see them and they see you. You can receive a video call with this app anywhere you have WiFi or mobile data. Just link any of your phone numbers to your account and the inmate can call you with video. Reliance serves correctional facilities in Iowa, Minnesota, North Dakota, South Dakota and Wisconsin.
US LBM BC
Stay informed about company news, culture, and career opportunities. Access corporate communications, participate in surveys, and watch videos from leaders. Receive important updates and connect with the team.
- Corporate communications
- Company news and highlights
- Surveys and feedback submission
- Videos from corporate leaders
- Important dates and events
- Career opportunities
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US LBM BC is US LBM's communications app, which keeps you up-to-date with news and information about the company, our culture and career opportunities with US. Download the app and receive access to the latest: • Corporate communications, from company news and recent highlights • Take surveys and submit feedback • Watch videos from corporate leaders • Remain in-the-know on important dates, events that are relevant to you • Get in touch with our team • Find out more about US LBM and our careers that deliver With push notifications, you'll know what's going on — always and everywhere.
Screenshots
Verdict
The clearest difference is review sentiment: US LBM BC at 100% against Reliance Connect's 1%. US LBM BC also leads on rating (3.7 vs 1.5) and ads (none vs shown). Reliance Connect's advantage is ratings volume (50 vs 6) and iOS requirement (12.4 vs 17.0). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
US LBM BC holds the better App Store score, 3.7 against 1.5. That said, the two scores are not equally well evidenced: Reliance Connect has 50 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 1% of Reliance Connect's written reviews are positive against 100% of US LBM BC's.
Reliance Connect ships an update every 3 months, US LBM BC fortnightly. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | Reliance Connect | US LBM BC |
|---|---|---|
| Price | Free | Free |
| Rating | 1.5 (50 ratings) | 3.7 (6 ratings) — better |
| Positive reviews | 1.3% of reviews | 100.0% of reviews — better |
| Number of ratings | 50 — better | 6 |
| Update frequency | Every 3 months | Fortnightly — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 12.4 — better | 17.0 |
| Further details — not scored | ||
| Size | 22 MB | 86 MB |
| Age rating | 4+ | 4+ |
| Developer | Reliance Systems Incorporated | US LBM HOLDINGS, LLC |
Customer experience
Reliance Connect
US LBM BC
Bugs and requests
Reliance Connect
Reported bugs
38 issues- Calls don't load
- Cannot hear inmates
- Phone glitches after download
- App access to speaker cannot be removed
- Test call has no volume
Show 33 moreShow fewer
- Call failed for inmate
- Cannot hear inmate
- Camera is inverted/sideways
- No sound
- App crashes mid-call
- Call disconnects immediately
- White screen on answering calls
- App doesn't work on iPhone
- Cannot verify phone number
- Error code on phone number verification
- App not working after update
- Charges money for non-working calls
- App freezes
- Blocked from making calls
- Takes money but doesn't allow calls
- App doesn't connect correctly
- Only works sometimes
- Disconnects frequently
- Cannot see loved one at times
- App crashes
- Call drops
- White screen and no sound
- Screen goes white and disconnects
- Cannot see person who called
- Test call doesn't work
- Customer service unhelpful
- No refunds for unused money
- App doesn't work on iOS 14.1
- Cannot receive test call
- Screen glitches then goes white
- Cannot connect to inmate
- App doesn't work on multiple devices
- Connects for half a second and disconnects
Requested features
12 requests- Fix audio issues
- Fix video issues
- Improve connection stability
- Provide better setup instructions
- Offer refunds for non-working calls
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- Update the app regularly
- Fix camera inversion
- Improve video quality
- Fix app crashing
- Allow account deletion
- Fix phone number verification errors
- Make the app work on iPhones
US LBM BC
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Reliance Connect
No in-app purchases
US LBM BC
No in-app purchases
Questions
Is Reliance Connect free?
Is US LBM BC free?
Which has better reviews, Reliance Connect or US LBM BC?
Do Reliance Connect or US LBM BC have ads?
Which is updated more often, Reliance Connect or US LBM BC?
Other comparisons
