URC Mobile 2.5 vs Luma View
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
URC Mobile 2.5
Transform your smartphone or tablet into a powerful remote for your URC Total Control 2 home automation system. Effortlessly manage entertainment, lighting, security, and climate control from any location. Enjoy intuitive swipe, tap, and rotate gestures for seamless operation.
- Smartphone/tablet as handheld controller
- Control entertainment, lights, security, thermostats
- Swipe, tap, and rotate gestures
- Access from multiple locations (home/vacation home)
- Global control via internet/cell phone access
- Full Total Control 2 system functionality
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Leverage the power of your smartphone or tablet by turning it in to an amazing handheld controller for your URC® Total Control® 2 home automation system. Right from your mobile device easily control and monitor things such as entertainment, lights, security systems, thermostats and more in fast, new ways. Swipe, tap and rotate your way to securely control your equipment! This app gives you full control of all the features and full functionality afforded by a Total Control 2 system installation and more from multiple locations! Your main home and your vacation home can all be accessed from within one app. This version of URC Mobile requires a Wi-Fi connection to the local area network that is host to the Master Base Station / Central Processor and other system devices. Control is possible within the home or from anywhere in the world where internet or cell phone access is available. PLEASE NOTE: An installed Total Control 2 system is required to enjoy and access the features above. A new app installation or reset of the app requires the iOS device to be on-site with the Total Control Base Station. For more information please visit: https://www.urc-automation.com
Luma View
Monitor your security cameras remotely with live HD video streaming, event playback, and recording capabilities. Features include smart event search with object filtering, customizable grid views, and audio support. Manage multiple devices and access your footage anytime, anywhere from your tablet or mobile.
- HD live viewing (single/split screen)
- Synchronized playback (up to 16 channels)
- Smart Event Search (human/vehicle filtering)
- Push notifications for events
- Customizable grid views
- Snapshot and video recording
- Two-way audio support
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The all new Luma View app offers powerful features at your fingertips, allows you check on what matters – anytime, anywhere. Watch live video, user-friendly event search, playback, and save recordings, or take a snapshot all from your tablet or mobile device. • Enjoy HD live viewing of a single or split screen (4, 9, or 16 channels simultaneously) in both portrait and landscape modes with convenient pinch to zoom • Synchronize playback up to 16 channels • User-friendly Smart Event Search with human and vehicle filtering • Push message offer quick overview of latest events • Auto switch between high or standard resolution depending on your remote connection • Customize your grid views for multi-device management – Drag and drop cameras where you’d like them, even across multiple DVRs/NVRs • Easily scan timeline and playback to find recordings and events • Instantly capture snapshots or record videos with a tap of your finger • Add snapshots and video to your photo library for safe keeping or to share with family, friends, or colleagues • Listen or speak to whoever is on the other end (Audio support varies by camera model) • Remotely control pan/tilt/zoom (PTZ) cameras
Screenshots
Verdict
The clearest difference is rating: URC Mobile 2.5 at 3.4 against Luma View's 2.1. URC Mobile 2.5 also leads on update cadence (every 5 weeks vs every 8 months) and ratings volume (145 vs 7). Luma View's advantage is iOS requirement (12.1 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
URC Mobile 2.5 holds the better App Store score, 3.4 against 2.1. That said, the two scores are not equally well evidenced: URC Mobile 2.5 has 145 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 25% of URC Mobile 2.5's written reviews are positive against 13% of Luma View's.
URC Mobile 2.5 ships an update every 5 weeks, Luma View every 8 months. The most recent releases landed on October 24, 2026 and October 27, 2026 respectively.
| Parameter | URC Mobile 2.5 | Luma View |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (145 ratings) — better | 2.1 (7 ratings) |
| Positive reviews | 25.0% of reviews — better | 12.9% of reviews |
| Number of ratings | 145 — better | 7 |
| Update frequency | Every 5 weeks — better | Every 8 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 12.1 — better |
| Further details — not scored | ||
| Size | 83 MB | 104 MB |
| Age rating | 4+ | 4+ |
| Developer | Universal Remote Control | Wirepath Home Systems, LLC |
Customer experience
URC Mobile 2.5
Luma View
User reviews
URC Mobile 2.5
From 145 App Store ratingsWhat we love
- 👍 Easy to control from anywhere
- 👍 Fantastic work and easy to use
- 👍 Simple and powerful
- 👍 Works great
- 👍 Easy and powerful
Room to improve
- 🐛 Never stays connected
- 🐛 Always have to restart and reinstall
- 🐛 Not good, never works
- 🐛 So hard to use
- 🐛 Took a bad app and made it worse
Luma View
From 7 App Store ratingsWhat we love
- ✨ Huge improvement over old app
- 👍 User-friendly interface
- 💡 Event snooze function is a home run
- 🚀 Faster and more user-friendly
- 🌟 Waterfall view is great
Room to improve
- 🐛 Crashes on open/launch
- 🐛 Constantly crashing
- 🐛 Unreliable
- 🐛 App changes settings
- 🐛 Completely breaks and won't open
Bugs and requests
URC Mobile 2.5
Reported bugs
75 issues- Never stays connected
- Always have to restart and reinstall
- System cannot be found
- Problem reappears
- Intermittent, some days it works
Show 70 moreShow fewer
- Clunky, unoptimized app
- Does not connect well
- Looks like app hasn't been updated
- Not working for iPhone
- Unable to access features
- Latest version buggy
- App opens 4-5 times
- Not very responsive
- Controls open delayed
- React slowly
- Frequent connection issues
- Completely useless 95% of the time
- Very buggy
- Always gives an error
- Try again does nothing
- Stopped working with latest Apple update
- Screen freezes, doesn't respond
- Unreliable, rarely works first time
- Screen never shuts down
- Stops phone from sleeping
- Problem on home screen
- Unexpected response from base station
- Horrible system, breaks down constantly
- Brutal, crashes all the time
- Not intuitive
- Glitch or failure
- Super glitchy
- Screens change without prompting
- Crashes constantly
- Poorly programmed
- System not updated often enough
- Not working with iOS 16
- Freezes often
- Not just one screen, all of them
- App auto closes
- Needs work
- Cannot see all devices on iOS
- Delays
- Frequent rebooting of the app
- Dimming light switches don't cooperate
- Terrible, has to be reset every day
- Once happy, now cannot recommend
- Discontinued media streaming device
- Amp out of warranty
- App only good for on/off
- System not found error
- System Update error
- Rendered whole system unusable
- Error messages all over the place
- Unresponsive and useless
- Cannot change volume
- App crashes every 5-7 mins
- So 2010, clunky connecting
- Awful app
- Worst app ever
- Loses connection every night
- Worse system EVER
- Highly unstable
- Do not buy URC
- Frustrated for ever
- Not managed to make it work
- Buttons do not work
- Bad, won't start
- Slow and unresponsive
- Graphics are old school
- Worst customer service
- Terrible, clunky, not user friendly
- Many bugs
- Needs testing and polish
- Lutron and Sonos interfaces unusable
Requested features
5 requests- Widgets
- Siri Shortcuts
- Add own images
- See Doorbird from mobile app
- Change background without service call
Luma View
Reported bugs
75 issues- Crashes on open
- App changes settings
- App breaks and won't open
- Issues with showing recordings or playback
- Misses footage
Show 70 moreShow fewer
- Cannot consistently access recordings
- Continuously quits working on iPhones
- Notifications not working
- Cannot see live feed
- Constantly glitching
- Notifications stop working
- Constantly stops working
- Requires deleting and reinstalling to fix
- Broken on iOS 26
- Crashes on Apple devices
- Clients cannot access cameras
- Needs update for iOS 26
- Always offline
- Reload every time it's used
- Have to uninstall and install every 3 months for alerts
- Crashes before loading screen
- No sound for notifications
- Doesn't always record
- Sound not very clear
- App crashes
- App won't open
- App crashes all the time
- Does not work with iOS 26/iPhone 17 Pro
- Freezes on startup screen and closes
- Can't connect
- Won't launch
- App does not work with latest iOS
- App does not launch
- Incredibly slow
- Periodically crashes
- Intrusion alerts stop working
- Terrible bug for a surveillance system
- Does not work with iOS 26
- Black screen with logo then crashes
- Broken
- Doesn't work at all
- Fails to record notifications
- Doorbell cam issues
- App hasn't worked from the start
- No iPad version
- Difficult to navigate
- Cannot access desired video point
- Always something wrong
- Not very reliable
- App makes cameras useless
- Notifications not working
- App icon notification numbers never reset
- Connection drops every time app is opened
- Fails to connect
- Cannot see cameras
- Monthly connection issues
- Barely functional
- Clunky app
- Cameras disappear for no reason
- Rarely functional
- App skipping
- Freezes for 3-4 seconds
- Opening app and seeing cameras is super slow
- Cameras constantly falling off connection
- Add Favorite Button missing
- Sends motion detection messages but devices offline
- Recent update messed everything up
- Connection failed in June, can't login in July
- Forgot password link not sending email
- New version blows up with 16 channel DVR
- Connection failed half the time
- Needs updating
- Not able to be put on Mac or PC
- Cannot cast to TV
- Cannot view on Mac or PC
Requested features
16 requests- Distinguish between people, animal, car, package
- Facial recognition and saving
- Ability to search by name
- Search with a single word
- Add skip ahead function
Show 11 moreShow fewer
- Add x2 speed option
- Add iPad version
- Add Mac or PC version
- Add ability to cast to TV
- Add Favorite Button
- Add dark mode
- Improve user interface for average user
- Add ability to distinguish between event types (people, animals, cars, packages)
- Implement facial recognition
- Allow searching by name or keyword
- Add x2 playback speed
In-app purchases
URC Mobile 2.5
No in-app purchases
Luma View
No in-app purchases
