Comparison

My Citizen App vs Open Kitchen

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Citizen App

Easily manage your Citizen watch ownership. Identify your timepiece using tag scan, watch scan, or manual entry. Access setting instructions, activate your warranty, and store proof of purchase all within the app.

Highlights
  • Watch identification (tag, watch, manual)
  • Access setting instructions
  • Activate warranty
  • Store proof of purchase
  • Get support
Features
Read full description

The My Citizen app makes Citizen watch ownership easy. Identify your watch in 1 of 3 ways – then activate your warranty, and access your watch information, setting instructions, and proof of purchase. All in just a few quick taps. Currently, identification of models manufactured prior to 2005, as well as models manufactured outside of the U.S., may be limited within the My Citizen App. We are gradually working to add more models to the database for your convenience. 3 WAYS TO IDENTIFY YOUR WATCH The first thing you will need to do after downloading the app is to identify your watch in one of three ways: Tag scan – using the tag that came attached to your watch Watch scan – using your mobile device’s camera to scan your watch face + case back Manual entry – if you know your model number, or caliber + case number SETTING INSTRUCTIONS Once you’ve identified your watch, you’ll never worry about misplacing your paper manual again. The My Citizen App gives you access to your setting instructions and specifications, whenever you need it. WARRANTY INFORMATION Activate your warranty directly with the app for added protection and peace of mind. You will also receive an additional year of warranty coverage for free (U.S. residents only). Store your proof of purchase within the app for easy reference. SUPPORT You can always get help with your Citizen Watch through My Citizen as well. Support for any issue you may be having is available within the menu, as are links to other areas of interest. We will be adding more features to the My Citizen app based on community feedback, so please let us know what you think. We strive to give you the best experience possible.

About

Open Kitchen

This app integrates connected kitchen equipment, energy management, and food safety checklists for commercial facilities. It uses patented analytics to optimize equipment performance, maintain comfortable temperatures, and find cost-saving opportunities.

Highlights
  • Connected kitchen equipment integration
  • Energy and HVAC management
  • Food safety checklists
  • Equipment performance analytics
  • Space temperature monitoring
  • Savings opportunity identification
Features
Read full description

Open Kitchen is the leading application that combines connected kitchen equipment, energy and HVAC management, and food safety checklists. Open Kitchen applies patented analytics to better manage equipment performance, ensure comfortable space temperatures, and identify savings opportunities for portfolios of small commercial facilities. Open Kitchen or ConnetWare hardware is required for some features.

Screenshots

My Citizen App4 screens
Open Kitchen2 screens

Verdict

The call

The clearest difference is ratings volume: My Citizen App at 26K against Open Kitchen's 1. My Citizen App also leads on update cadence (every 3 months vs every 7 months). Open Kitchen's advantage is rating (5.0 vs 4.7). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Open Kitchen holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: My Citizen App has 26K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

My Citizen App ships an update every 3 months, Open Kitchen every 7 months. The most recent releases landed on October 25, 2026 and October 14, 2026 respectively.

Scorecard3 real differences · 7 level
My Citizen App versus Open Kitchen: the parameters behind the verdict, then further details
ParameterMy Citizen AppOpen Kitchen
PriceFreeFree
Rating4.7 (26K ratings)5.0 (1 ratings) — better
Positive reviews34.1% of reviews—
Number of ratings26K — better1
Update frequencyEvery 3 months — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.114.0 — better
Further details — not scored
Size117 MB136 MB
Age rating4+4+
DeveloperCitizen Watch Company of America, INCPowerhouse Dynamics, Inc.

Customer experience

My Citizen App

All ratings25,882 ratings
Positive92.4%
Neutral3.3%
Negative4.3%
Written reviews211 reviews
Positive34.1%
Neutral4.3%
Negative61.6%

Open Kitchen

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

My Citizen App

Reported bugs

5 issues
  • App crashes and freezes
  • Watch data not recognized
  • Registration process failures
  • Verification code issues
  • Inconsistent app behavior

Requested features

5 requests
  • Improved app stability and usability
  • Seamless watch registration process
  • Comprehensive product information
  • Detailed user manuals and guides
  • Ability to view purchase history

Open Kitchen

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My Citizen App

No in-app purchases

None

Open Kitchen

No in-app purchases

Questions

Is My Citizen App free?
My Citizen App is free to download, with no in-app purchases.
Is Open Kitchen free?
Open Kitchen is free to download, with no in-app purchases.
Which has better reviews, My Citizen App or Open Kitchen?
Open Kitchen is rated higher. My Citizen App averages 4.7 out of 5 from 26K ratings, while Open Kitchen averages 5.0 from 1 ratings.
Do My Citizen App or Open Kitchen have ads?
Neither My Citizen App nor Open Kitchen shows ads.
Which is updated more often, My Citizen App or Open Kitchen?
My Citizen App ships an update every 3 months, and Open Kitchen every 7 months. Most recently, My Citizen App was updated on October 25, 2026 and Open Kitchen on October 14, 2026.

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