My Citizen App vs Open Kitchen
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Citizen App
Easily manage your Citizen watch ownership. Identify your timepiece using tag scan, watch scan, or manual entry. Access setting instructions, activate your warranty, and store proof of purchase all within the app.
- Watch identification (tag, watch, manual)
- Access setting instructions
- Activate warranty
- Store proof of purchase
- Get support
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The My Citizen app makes Citizen watch ownership easy. Identify your watch in 1 of 3 ways – then activate your warranty, and access your watch information, setting instructions, and proof of purchase. All in just a few quick taps. Currently, identification of models manufactured prior to 2005, as well as models manufactured outside of the U.S., may be limited within the My Citizen App. We are gradually working to add more models to the database for your convenience. 3 WAYS TO IDENTIFY YOUR WATCH The first thing you will need to do after downloading the app is to identify your watch in one of three ways: Tag scan – using the tag that came attached to your watch Watch scan – using your mobile device’s camera to scan your watch face + case back Manual entry – if you know your model number, or caliber + case number SETTING INSTRUCTIONS Once you’ve identified your watch, you’ll never worry about misplacing your paper manual again. The My Citizen App gives you access to your setting instructions and specifications, whenever you need it. WARRANTY INFORMATION Activate your warranty directly with the app for added protection and peace of mind. You will also receive an additional year of warranty coverage for free (U.S. residents only). Store your proof of purchase within the app for easy reference. SUPPORT You can always get help with your Citizen Watch through My Citizen as well. Support for any issue you may be having is available within the menu, as are links to other areas of interest. We will be adding more features to the My Citizen app based on community feedback, so please let us know what you think. We strive to give you the best experience possible.
Open Kitchen
This app integrates connected kitchen equipment, energy management, and food safety checklists for commercial facilities. It uses patented analytics to optimize equipment performance, maintain comfortable temperatures, and find cost-saving opportunities.
- Connected kitchen equipment integration
- Energy and HVAC management
- Food safety checklists
- Equipment performance analytics
- Space temperature monitoring
- Savings opportunity identification
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Open Kitchen is the leading application that combines connected kitchen equipment, energy and HVAC management, and food safety checklists. Open Kitchen applies patented analytics to better manage equipment performance, ensure comfortable space temperatures, and identify savings opportunities for portfolios of small commercial facilities. Open Kitchen or ConnetWare hardware is required for some features.
Screenshots
Verdict
The clearest difference is ratings volume: My Citizen App at 26K against Open Kitchen's 1. My Citizen App also leads on update cadence (every 3 months vs every 7 months). Open Kitchen's advantage is rating (5.0 vs 4.7). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Open Kitchen holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: My Citizen App has 26K ratings behind it against 1, so its average is the more settled of the two.
My Citizen App ships an update every 3 months, Open Kitchen every 7 months. The most recent releases landed on October 25, 2026 and October 14, 2026 respectively.
| Parameter | My Citizen App | Open Kitchen |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (26K ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 34.1% of reviews | — |
| Number of ratings | 26K — better | 1 |
| Update frequency | Every 3 months — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.1 | 14.0 — better |
| Further details — not scored | ||
| Size | 117 MB | 136 MB |
| Age rating | 4+ | 4+ |
| Developer | Citizen Watch Company of America, INC | Powerhouse Dynamics, Inc. |
Customer experience
My Citizen App
Open Kitchen
Bugs and requests
My Citizen App
Reported bugs
5 issues- App crashes and freezes
- Watch data not recognized
- Registration process failures
- Verification code issues
- Inconsistent app behavior
Requested features
5 requests- Improved app stability and usability
- Seamless watch registration process
- Comprehensive product information
- Detailed user manuals and guides
- Ability to view purchase history
Open Kitchen
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Citizen App
No in-app purchases
Open Kitchen
No in-app purchases
Questions
Is My Citizen App free?
Is Open Kitchen free?
Which has better reviews, My Citizen App or Open Kitchen?
Do My Citizen App or Open Kitchen have ads?
Which is updated more often, My Citizen App or Open Kitchen?
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