Comparison

My Citizen App vs FOUND.ME

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Citizen App

Easily manage your Citizen watch ownership. Identify your timepiece using tag scan, watch scan, or manual entry. Access setting instructions, activate your warranty, and store proof of purchase all within the app.

Highlights
  • Watch identification (tag, watch, manual)
  • Access setting instructions
  • Activate warranty
  • Store proof of purchase
  • Get support
Features
Read full description

The My Citizen app makes Citizen watch ownership easy. Identify your watch in 1 of 3 ways – then activate your warranty, and access your watch information, setting instructions, and proof of purchase. All in just a few quick taps. Currently, identification of models manufactured prior to 2005, as well as models manufactured outside of the U.S., may be limited within the My Citizen App. We are gradually working to add more models to the database for your convenience. 3 WAYS TO IDENTIFY YOUR WATCH The first thing you will need to do after downloading the app is to identify your watch in one of three ways: Tag scan – using the tag that came attached to your watch Watch scan – using your mobile device’s camera to scan your watch face + case back Manual entry – if you know your model number, or caliber + case number SETTING INSTRUCTIONS Once you’ve identified your watch, you’ll never worry about misplacing your paper manual again. The My Citizen App gives you access to your setting instructions and specifications, whenever you need it. WARRANTY INFORMATION Activate your warranty directly with the app for added protection and peace of mind. You will also receive an additional year of warranty coverage for free (U.S. residents only). Store your proof of purchase within the app for easy reference. SUPPORT You can always get help with your Citizen Watch through My Citizen as well. Support for any issue you may be having is available within the menu, as are links to other areas of interest. We will be adding more features to the My Citizen app based on community feedback, so please let us know what you think. We strive to give you the best experience possible.

About

FOUND.ME

This app provides a safety net for loved ones, pets, and valuables. It uses interactive tags with QR codes that good samaritans can scan to privately connect with you or a designated contact in case of an emergency, without sharing personal information.

Highlights
  • QR code scanning for contact
  • Private communication
  • No personal info sharing
  • Interactive tags, bracelets, necklaces
  • Global emergency solution
  • Peace of mind
Features
Read full description

We are all at risk of losing the people, pets and valuables that mean the most to us. FOUND ME was designed as a global solution to mitigate this risk and provide peace of mind. We exist to protect everyone and everything important in our customers’ lives. With FOUND ME, you are connected to everyone and everything you love in case of a loss or emergency via an interactive system of tags, labels, bracelets, and necklaces linked to our APP. FOUND ME makes it possible for a good samaritan to get in touch with you, a family member or a friend by simply scanning the QR codes on the Interactive tags. The communication is done privately and without requiring to share any personal information such as your name, phone number or address. WHY WE DO IT FOUND ME was created to fill an unmet need. We could not find a single solution to protect our belongings, pets and loved ones in a simple, affordable, and reliable way. Our platform appeals to the very best of humanity, knowing that if it was easier to help someone else, we would all do it. Terms of Use: https://foundme.com/terms-conditions

Screenshots

My Citizen App4 screens
FOUND.ME4 screens

Verdict

The call

The clearest difference is in-app purchases: My Citizen App at none against FOUND.ME's 30. My Citizen App also leads on ratings volume (26K vs 2). FOUND.ME's advantage is rating (5.0 vs 4.7) and iOS requirement (12.0 vs 15.1). On price, update cadence, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. FOUND.ME sells 20 in-app purchases, starting at $98.00 per year. My Citizen App asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

FOUND.ME holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: My Citizen App has 26K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

My Citizen App ships an update every 3 months, FOUND.ME every 2 months. The most recent releases landed on October 30, 2026 and October 25, 2026 respectively.

Scorecard5 real differences · 5 level
My Citizen App versus FOUND.ME: the parameters behind the verdict, then further details
ParameterMy Citizen AppFOUND.ME
PriceFreeFree
Rating4.7 (26K ratings)5.0 (2 ratings) — better
Positive reviews34.1% of reviews—
Number of ratings26K — better2
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.112.0 — better
Further details — not scored
Size117 MB97 MB
Age rating4+17+
DeveloperCitizen Watch Company of America, INCFOUND ME

Customer experience

My Citizen App

All ratings25,882 ratings
Positive92.4%
Neutral3.3%
Negative4.3%
Written reviews211 reviews
Positive34.1%
Neutral4.3%
Negative61.6%

FOUND.ME

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

My Citizen App

Reported bugs

5 issues
  • App crashes and freezes
  • Watch data not recognized
  • Registration process failures
  • Verification code issues
  • Inconsistent app behavior

Requested features

5 requests
  • Improved app stability and usability
  • Seamless watch registration process
  • Comprehensive product information
  • Detailed user manuals and guides
  • Ability to view purchase history

FOUND.ME

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My Citizen App

No in-app purchases

20 purchases

FOUND.ME

Subscriptions20
  • Solo one person1 Year trial2 variants$98.001 Year
  • Solo one person$98.001 Year
  • Couple two people1 Year trial2 variants$153.991 Year
Show 17 more
  • Couple two people$153.991 Year
  • Solo one person1 Year trial2 variants$155.991 Year
  • Solo one person$155.991 Year
  • Couple two people1 Year trial2 variants$214.991 Year
  • Couple two people$214.991 Year
  • Small four people1 Year trial2 variants$229.001 Year
  • Small four people$229.001 Year
  • Medium six people1 Year trial2 variants$269.991 Year
  • Medium six people$269.991 Year
  • Small four people1 Year trial2 variants$289.001 Year
  • Small four people$289.001 Year
  • Large eight person1 Year trial2 variants$304.991 Year
  • Large eight person$304.991 Year
  • Medium six people1 Year trial2 variants$329.001 Year
  • Medium six people$329.001 Year
  • Large eight person1 Year trial2 variants$364.991 Year
  • Large eight person$364.991 Year

Questions

Is My Citizen App free?
My Citizen App is free to download, with no in-app purchases.
Is FOUND.ME free?
FOUND.ME is free to download, with in-app purchases available.
Which has better reviews, My Citizen App or FOUND.ME?
FOUND.ME is rated higher. My Citizen App averages 4.7 out of 5 from 26K ratings, while FOUND.ME averages 5.0 from 2 ratings.
Do My Citizen App or FOUND.ME have ads?
Neither My Citizen App nor FOUND.ME shows ads.
Which is updated more often, My Citizen App or FOUND.ME?
My Citizen App ships an update every 3 months, and FOUND.ME every 2 months. Most recently, My Citizen App was updated on October 30, 2026 and FOUND.ME on October 25, 2026.

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