Comparison

My Citizen App vs AccuTracking

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Citizen App

Easily manage your Citizen watch ownership. Identify your timepiece using tag, watch, or manual entry. Access setting instructions, activate your warranty, and store proof of purchase.

Highlights
  • Watch identification (tag, scan, manual)
  • Access to setting instructions
  • Warranty activation
  • Proof of purchase storage
  • Customer support access
Features
Read full description

The My Citizen app makes Citizen watch ownership easy. Identify your watch in 1 of 3 ways – then activate your warranty, and access your watch information, setting instructions, and proof of purchase. All in just a few quick taps. Currently, identification of models manufactured prior to 2005, as well as models manufactured outside of the U.S., may be limited within the My Citizen App. We are gradually working to add more models to the database for your convenience. 3 WAYS TO IDENTIFY YOUR WATCH The first thing you will need to do after downloading the app is to identify your watch in one of three ways: Tag scan – using the tag that came attached to your watch Watch scan – using your mobile device’s camera to scan your watch face + case back Manual entry – if you know your model number, or caliber + case number SETTING INSTRUCTIONS Once you’ve identified your watch, you’ll never worry about misplacing your paper manual again. The My Citizen App gives you access to your setting instructions and specifications, whenever you need it. WARRANTY INFORMATION Activate your warranty directly with the app for added protection and peace of mind. You will also receive an additional year of warranty coverage for free (U.S. residents only). Store your proof of purchase within the app for easy reference. SUPPORT You can always get help with your Citizen Watch through My Citizen as well. Support for any issue you may be having is available within the menu, as are links to other areas of interest. We will be adding more features to the My Citizen app based on community feedback, so please let us know what you think. We strive to give you the best experience possible.

About

AccuTracking

This app allows users of a specific GPS tracker to monitor their device's location in real-time. It offers vehicle diagnostics, customizable alerts for various events, and detailed historical reports on mileage and driving behavior.

Highlights
  • Real-time 24x7 online tracking
  • Vehicle diagnostics data
  • Customizable alerts (geofence, speeding, low battery)
  • Detailed historical reports
  • Alexa compatibility
  • 60-day history
Features
Read full description

App for AccuTracking GPS tracker users to view their tracker's location. - Real-time 24x7 online tracking with traffic. - Compatible with Alexa: just ask "where is my car" - Car doctor (most cars, not all): real-time online car diagnostics data: engine RPM, temperature, mileage, battery voltage, power load, trouble code - Alerts via email/SMS/online: Geofence, speeding, low battery, inactivity, fence duration, harsh behavior, ignition/ACC, check-engine with DTC, unplug from vehicle, engine idle, oil change, engine temperature, RPM. - Configurable alert notification time. - Stacks of reports: daily mileage, stops, transits, time and speed statistics, fence stay time, max speed when in/out of fence, state mileage for IFTA fuel tax, vehicle odometer and oil change status). - 60 day history AccuTracking has been in GPS tracking business for over 15 years and we stand firmly behind our product and service. Learn more and get started at https://www.accutracking.com/kit

Screenshots

My Citizen App4 screens
AccuTracking4 screens

Verdict

The call

The clearest difference is update cadence: My Citizen App at every 3 months against AccuTracking's every 20 months. My Citizen App also leads on ratings volume (26K vs 1). AccuTracking's advantage is rating (5.0 vs 4.7) and iOS requirement (13.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

AccuTracking holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: My Citizen App has 26K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

My Citizen App ships an update every 3 months, AccuTracking every 20 months. The most recent releases landed on November 13, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
My Citizen App versus AccuTracking: the parameters behind the verdict, then further details
ParameterMy Citizen AppAccuTracking
PriceFreeFree
Rating4.7 (26K ratings)5.0 (1 ratings) — better
Positive reviews34.4% of reviews—
Number of ratings26K — better1
Update frequencyEvery 3 months — betterEvery 20 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.113.0 — better
Further details — not scored
Size117 MB3 MB
Age rating4+4+
DeveloperCitizen Watch Company of America, INCAccuTracking Inc.

Customer experience

My Citizen App

All ratings26,095 ratings
Positive92.4%
Neutral3.3%
Negative4.3%
Written reviews212 reviews
Positive34.4%
Neutral4.2%
Negative61.3%

AccuTracking

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

My Citizen App

Reported bugs

5 issues
  • App crashes and freezes
  • Watch data not recognized
  • Registration process failures
  • Verification code issues
  • Inconsistent app behavior

Requested features

5 requests
  • Improved app stability and usability
  • Seamless watch registration process
  • Comprehensive product information
  • Detailed user manuals and guides
  • Ability to view purchase history

AccuTracking

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My Citizen App

No in-app purchases

None

AccuTracking

No in-app purchases

Questions

Is My Citizen App free?
My Citizen App is free to download, with no in-app purchases.
Is AccuTracking free?
AccuTracking is free to download, with no in-app purchases.
Which has better reviews, My Citizen App or AccuTracking?
AccuTracking is rated higher. My Citizen App averages 4.7 out of 5 from 26K ratings, while AccuTracking averages 5.0 from 1 ratings.
Do My Citizen App or AccuTracking have ads?
Neither My Citizen App nor AccuTracking shows ads.
Which is updated more often, My Citizen App or AccuTracking?
My Citizen App ships an update every 3 months, and AccuTracking every 20 months. Most recently, My Citizen App was updated on November 13, 2026 and AccuTracking on November 3, 2026.

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