Comparison

Newrez vs Arbor Financial Group

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Newrez

Manage your mortgage loan conveniently from your mobile device. Easily view loan details, make payments, access important documents, and track your loan status securely.

Highlights
  • View loan balance and payment details
  • Make one-time or scheduled payments
  • Edit autopay settings
  • View escrow breakdown
  • Download tax documents (1098 form)
  • Access loan statements and documents
  • Track loan status
Features
Read full description

The Newrez app allows you to make secure mortgage payments and manage your home loan anytime, anywhere. View your mortgage balance, make payments, and more. Manage your mortgage in one place: - View your current balance, escrow details, recent activity, and payment history. - Make a one-time payment, view pending payments, or schedule recurring payments. - View and download your mortgage statements and tax documents securely. - Check the status of your loan, from application through funding. About Newrez LLC Newrez is a national mortgage lender and mortgage servicer that provides home purchase loans, mortgage refinance solutions, and full-service loan servicing for homeowners across the United States. Newrez offers a customer-first journey and helps customers make smart moves throughout the lifetime of their mortgage loans. Set apart by its origination platform, the company provides customers with unparalleled lending options for purchasing and refinancing. Founded in 2008, Newrez is headquartered in Fort Washington, Pennsylvania, and is a member of the Rithm Capital family of companies. More information is available at https://www.newrez.com/ NMLS #3013. Equal Housing Lender. Licensed in all 50 states. For our complete licensing information, please visit https://www.newrez.com/licensing-disclosure-information/

About

Arbor Financial Group

Track your loan progress, receive real-time updates, and submit necessary conditions directly from your mobile device. Stay informed about important dates and communicate seamlessly with your loan team from origination to closing.

Highlights
  • Loan tracking
  • Real-time updates
  • Condition submission
  • Loan information verification
  • Push notification reminders
  • In-app chat
Features
Read full description

The Arbor Financial Group mobile app allows consumers, real estate agents, and loan officers the ability to track their loan, receive real-time updates and submit conditions via their mobile device. Users are able to verify loan information and status, receive push notification reminders for important dates (appraisal, loan commitment, closing, rate lock, etc.), initiate a chat and remain engaged from origination to close.

Screenshots

Newrez4 screens
Arbor Financial Group4 screens

Verdict

The call

Newrez and Arbor Financial Group both sit at 4.8 stars, but that hides the real split: 100% of Arbor Financial Group's written reviews are positive against 25% of Newrez's. Arbor Financial Group also leads on update cadence (every 2 weeks vs monthly) and iOS requirement (10.0 vs 15.0). Newrez's advantage is ratings volume (40K vs 26). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Newrez against 5.0 for Arbor Financial Group. That said, the two scores are not equally well evidenced: Newrez has 40K ratings behind it against 26, so its average is the more settled of the two. Written reviews are what separate them: 25% of Newrez's written reviews are positive against 100% of Arbor Financial Group's.

UpkeepUpdate frequency

Newrez ships an update monthly, Arbor Financial Group every 2 weeks. The most recent releases landed on November 9, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
Newrez versus Arbor Financial Group: the parameters behind the verdict, then further details
ParameterNewrezArbor Financial Group
PriceFreeFree
Rating4.8 (40K ratings)5.0 (26 ratings) — better
Positive reviews25.4% of reviews100.0% of reviews — better
Number of ratings40K — better26
Update frequencyMonthlyEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.010.0 — better
Further details — not scored
Size73 MB28 MB
Age rating4+4+
DeveloperNewrez LLCTHE TURNKEY FOUNDATION INC

Customer experience

Newrez

All ratings39,992 ratings
Positive97.2%
Neutral1.4%
Negative1.3%
Written reviews205 reviews
Positive25.4%
Neutral6.3%
Negative68.3%

Arbor Financial Group

All ratings26 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Newrez

Reported bugs

4 issues
  • Login credentials not saved
  • Inability to find/access loan information
  • Frequent app crashes and errors
  • Incorrect payment processing

Requested features

4 requests
  • Add Face ID/Touch ID login option
  • Improve customer service responsiveness
  • Ensure consistent user experience across platforms
  • Enhance security measures

Arbor Financial Group

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Newrez

No in-app purchases

None

Arbor Financial Group

No in-app purchases

Questions

Is Newrez free?
Newrez is free to download, with no in-app purchases.
Is Arbor Financial Group free?
Arbor Financial Group is free to download, with no in-app purchases.
Which has better reviews, Newrez or Arbor Financial Group?
Arbor Financial Group is rated higher. Newrez averages 4.8 out of 5 from 40K ratings, while Arbor Financial Group averages 5.0 from 26 ratings.
Do Newrez or Arbor Financial Group have ads?
Neither Newrez nor Arbor Financial Group shows ads.
Which is updated more often, Newrez or Arbor Financial Group?
Newrez ships an update monthly, and Arbor Financial Group every 2 weeks. Most recently, Newrez was updated on November 9, 2026 and Arbor Financial Group on November 3, 2026.

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