MySPWater vs VoxSMS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MySPWater
Manage your water account with enhanced control features. Make payments easily, track usage, and handle multiple properties from a single login. This portal offers direct support and guest access for tenants.
- Hassle-free payments with credit/debit cards
- Autopay setup
- Guest access for tenants
- Water usage insights
- Manage multiple properties with one login
- Direct customer support
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Your Account. Your Way. Upgrade Your Customer Portal. Your enhanced Sammamish Plateau Water portal delivers great control features: ● Hassle-free payments: You can now use your credit/debit cards for autopay! ● Guest Access: Allow tenants to access and pay bills ● Smart Tracking: Water usage insights at a glance ● Multi-Account Control: Manage all properties with one login ● Direct Support: Connect and resolve issues promptly ● Mobile App: Complete control on your mobile device
VoxSMS
Communicate via SMS using your dedicated business phone numbers. This app allows you to send and receive text messages directly from your mobile device, integrating seamlessly with your existing service.
- Send and receive SMS
- Use business phone numbers
- Mobile messaging
- Voxtelesys integration
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Send and receive text messages with your Voxtelesys phone numbers.
Screenshots
Verdict
The clearest difference is rating: VoxSMS at 5.0 against MySPWater's 4.1. MySPWater's advantage is ratings volume (366 vs 1) and update cadence (every 2 months vs every 10 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
VoxSMS holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: MySPWater has 366 ratings behind it against 1, so its average is the more settled of the two.
MySPWater ships an update every 2 months, VoxSMS every 10 months. The most recent releases landed on October 27, 2026 and October 24, 2026 respectively.
| Parameter | MySPWater | VoxSMS |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (366 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 26.3% of reviews | — |
| Number of ratings | 366 — better | 1 |
| Update frequency | Every 2 months — better | Every 10 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 61 MB | 55 MB |
| Age rating | 4+ | 4+ |
| Developer | Smart Energy Systems LLC | Textable LLC |
Customer experience
MySPWater
VoxSMS
Bugs and requests
MySPWater
Reported bugs
13 issues- Authentication code email not sent
- App logs out during usage
- Auto payment not working
- Cannot view PDF bill
- Cannot find bill
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- Cannot process credit card payment
- Bad Request error for payments
- Cannot set up autopay
- Login invalid credentials (works on browser)
- Cannot paste password during login
- IP address blocked for security
- Error validating account/meter numbers
- Charts truncated on large screens
Requested features
11 requests- Use FIDO passkeys or Authenticator app for 2FA
- Consult UX expert for app design
- Consult finance expert for analytics
- Improve chart usability and scrolling
- Allow pasting passwords during sign-up
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- Improve registration process
- Fix PDF bill viewing/downloading
- Fix bill finding and payment
- Fix payment processing errors
- Fix Apple Pay integration
- Fix credit card payment issues
VoxSMS
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MySPWater
No in-app purchases
VoxSMS
No in-app purchases
