MySPWater vs propVIVO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MySPWater
Manage your water account with enhanced control features. Make payments easily, track usage, and handle multiple properties from a single login. This portal offers direct support and guest access for tenants.
- Hassle-free payments with credit/debit cards
- Autopay setup
- Guest access for tenants
- Water usage insights
- Manage multiple properties with one login
- Direct customer support
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Your Account. Your Way. Upgrade Your Customer Portal. Your enhanced Sammamish Plateau Water portal delivers great control features: ● Hassle-free payments: You can now use your credit/debit cards for autopay! ● Guest Access: Allow tenants to access and pay bills ● Smart Tracking: Water usage insights at a glance ● Multi-Account Control: Manage all properties with one login ● Direct Support: Connect and resolve issues promptly ● Mobile App: Complete control on your mobile device
propVIVO
Streamline homeowners association operations with a comprehensive management app. It offers tools for document storage, financial tracking, meeting organization, and task management, enhancing transparency and efficiency for boards and residents.
- Secure document management with version history
- Real-time financial dashboard for budgets and payments
- In-app meeting creation, agenda, and minute tracking
- Task assignment and progress tracking for board workflows
- Performance analytics and customizable reporting
- Automated notices for improved compliance
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Simplify community living with propVIVO — a modern HOA app designed for homeowners and board members to stay informed, connected, and in control. From raising service requests to making payments and engaging with your community, propVIVO brings all essential HOA functions into one seamless, easy-to-use platform. Built on What Matters: Innovation, Transparency & Reliability At propVIVO, everything we build is guided by three core principles: Innovation to continuously improve how communities operate, Transparency to ensure clear communication and visibility, and Reliability to deliver a consistent and dependable experience you can trust. Key Features Easy Access & Personalization Quick login and registration with customizable notification preferences, so you only receive updates that matter to you. Service Requests & Violations Raise service requests, report issues, and track their progress. Stay updated on violations and their resolution status. Payments & Financial Reports View dues, make payments, and access financial reports with complete transparency. Announcements & Events Stay informed with important updates and never miss community events. Documents at Your Fingertips Easily access, view, and download all shared documents anytime, anywhere—ensuring you always have the information you need at your convenience. Meetings, Polls & Approvals Participate in meetings, vote in polls, and stay involved in key community decisions. ARC & Inspections Submit ARC requests, track approvals, and stay updated on inspections with ease. Connect Communicate seamlessly with board members and Property Managers through an integrated chat platform, making collaboration and updates faster and more efficient. Feedback & Engagement Share feedback and contribute to improving your community experience. What You Can Do Raise and track service requests Make payments and view financial reports Stay updated with announcements and events Access and download important documents Participate in polls and meetings Submit ARC requests and track approvals Report and monitor violations Chat with board members and property ma nagers via Connect Manage your profile and notification preferences Our Story Headquartered in Bellevue, WA, PropVIVO was created to modernize HOA management—driven by the challenges of outdated systems and lack of visibility. Since 2014, we’ve steadily evolved by expanding our digital platform, launching mobile capabilities, and integrating AI-driven tools. Today, we continue to innovate to deliver smarter, more reliable community management. Built for Your Community Whether you're a homeowner staying informed or a board member managing operations, propVIVO helps create a more transparent, efficient, and connected community. Download propVIVO today and experience smarter, more connected community living.
Screenshots
Verdict
The clearest difference is rating: MySPWater at 4.1 against propVIVO's 3.0. MySPWater also leads on ratings volume (364 vs 2) and iOS requirement (16.0 vs 18.6). propVIVO's advantage is update cadence (every 4 weeks vs every 2 months). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MySPWater holds the better App Store score, 4.1 against 3.0. That said, the two scores are not equally well evidenced: MySPWater has 364 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 26% of MySPWater's written reviews are positive against 25% of propVIVO's.
MySPWater ships an update every 2 months, propVIVO every 4 weeks. Both last shipped on October 22, 2026.
| Parameter | MySPWater | propVIVO |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (364 ratings) — better | 3.0 (2 ratings) |
| Positive reviews | 26.3% of reviews — better | 25.0% of reviews |
| Number of ratings | 364 — better | 2 |
| Update frequency | Every 2 months | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 — better | 18.6 |
| Further details — not scored | ||
| Size | 61 MB | 80 MB |
| Age rating | 4+ | 17+ |
| Developer | Smart Energy Systems LLC | PROPVIVO Inc |
Customer experience
MySPWater
propVIVO
Bugs and requests
MySPWater
Reported bugs
13 issues- Authentication code email not sent
- App logs out during usage
- Auto payment not working
- Cannot view PDF bill
- Cannot find bill
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- Cannot process credit card payment
- Bad Request error for payments
- Cannot set up autopay
- Login invalid credentials (works on browser)
- Cannot paste password during login
- IP address blocked for security
- Error validating account/meter numbers
- Charts truncated on large screens
Requested features
11 requests- Use FIDO passkeys or Authenticator app for 2FA
- Consult UX expert for app design
- Consult finance expert for analytics
- Improve chart usability and scrolling
- Allow pasting passwords during sign-up
Show 6 moreShow fewer
- Improve registration process
- Fix PDF bill viewing/downloading
- Fix bill finding and payment
- Fix payment processing errors
- Fix Apple Pay integration
- Fix credit card payment issues
propVIVO
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MySPWater
No in-app purchases
propVIVO
No in-app purchases









