It’s just water bill
Never received the code for authentication. It’s a water bill app. Why do you need extra authentication for just paying a water bill?
Useless, can’t login
Can’t login because The required 2 factor verification email is never sent. I try over and over but no verification email is ever sent. Just use the website.
clunky app but can autopay now
can finally autopay so that’s a huge win. app is very clunky tho. graphs unlabeled, not logical analytics or comparisons and awkward to click in and out of different screens. but auto pay is a big win finally.
now they just need to consult a user experience expert to clean up the app and a finance person on what analytics, graphs and comparison data is helpful to the user.
now they just need to consult a user experience expert to clean up the app and a finance person on what analytics, graphs and comparison data is helpful to the user.
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Buggy app
Frequently logs u out during payment process. Also the auto payment doesn’t work.
Terrible user experience
Keeps logging out within a minute or so of usage - while in the middle of using it.
Can’t see pdf bill version to download
Can’t find my bill. Period.
Basic stuff not available or working.
Can’t see pdf bill version to download
Can’t find my bill. Period.
Basic stuff not available or working.
