AppWork vs KhedmetCom

AppWork is the perfect tool for service teams working on-site. With our cloud-based system, your maintenance team can easily see and manage their assigned work orders, make readies and inspections, in real-time, and stay connected with managers, residents, and other technicians through our central communication platform. But AppWork isn't just practical - it's also fun! Our badge and coins system gamifies the maintenance process, motivating your team to get the job done while adding an element of enjoyment to their work. Techs can use the AppWork app to contact residents, upload photos/videos, add comments, complete tasks, and perform other simple actions. With AppWork, your maintenance team will have everything they need to get the job done efficiently and effectively.

KhedmetCom is an Enterprise Application can be utilized at Service providers to automate their field service management process. It benefits enterprise service providers with the following: 1. Dispatch & Call Handling • Service schedulers and dispatchers can schedule customer request based on available technicians based on their calendars. • Reduce or eliminate debrief time with service technicians. • Eliminate unnecessary phone triage prior to service technicians arriving on site. • Reduce number of dispatchers that are handling technician day-to-day activities. • Reduce office personnel and increase revenue generating personnel. 2. Service Technician Savings and Assistance • Increase customer satisfaction by better preparing the service technician for the location and job they are arriving at. • Increase the number of calls a technician can perform in a given day. • Reduction in repeat visits and improvement in first time fix rate. • Technician can get assistance finding other technicians who can provide help while at the customer job location. 3. Customer History • Technicians have the customer’s history at their fingertips , which means they can view customer’s past jobs completed , history , notes • Technician can view any repairs were done on the customer’s machines in the past 4. Navigation • GPS integration within the technician app uses services like Google Maps to show field service technicians the best routes. customers’ address into out-of-date car GPS systems. • Customer can view technician on my-way map route real-time and notification • Service dispatcher can view technicians active location on map and view in progress routes to jobs and completed jobs 5. Paperwork • Eliminate carbon copy service forms. • Eliminate re-keying in invoices and reducing invoicing costs. • Improve communication between service technicians and service centers.