SRM vs Identification Jawal
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SRM
Manage your contracts, pay bills, and track consumption with this digital tool. Access e-services for connections, subscriptions, and cancellations, and submit requests for events or incidents. Get advice on optimizing usage and contact customer support easily.
- Dashboard with contracts and invoices
- Pay outstanding bills
- Track consumption (value and volume)
- E-services for connections and subscriptions
- Submit and track requests (events, incidents)
- Receive consumption management advice
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L’application mobile SRM-CS 7/24 fait peau neuve évolue et m’offre encore plus de fonctionnalités digitales pour une meilleure expérience utilisateur. J’accède rapidement à toutes mes informations et aux e-services proposés : 1. Je consulte mon Tableau de Bord qui regroupe mes contrats et mes factures, je règle mes impayés ou celle d’un tiers, je suis mes consommations en valeur et en volume ; 2. Je bénéficie des e-Services (e-Raccordement, e-Abonnement et e-Résiliation) et suis à distance et en temps réel leur processus de traitement en Back Office ; 3. Je bénéficie des conseils pour la gestion optimale de mes consommations ; 4. Je dépose mes demandes (évènement, incident, réclamation…) et suis à distance les étapes de leur traitement ; 5. Je contacte mon conseiller en entrant en contact avec en appelant le Centre de Relation Clientèle au : 0522 31 20 20.
Identification Jawal
This utility app simplifies the process of identifying and registering your Maroc Telecom Jawal contract. It offers a secure, remote, and 24/7 accessible solution for managing your service. The application is designed for ease of use, allowing users to complete necessary identification steps without visiting a physical location.
- Remote contract identification
- 24/7 secure access
- Seamless registration process
- Maroc Telecom Jawal contract management
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The “Jawal Identification” mobile application allows you to identify your Maroc Telecom Jawal contract seamlessly, remotely, 24/7 and in complete security. تطبيق الجوال "Jawal Identification" يسمح بتسجيل عقدكم جوال لاتصالات المغرب بكل سهولة، عن بُعد، على مدار 24 ساعة و بشكل أمن.
Screenshots
Verdict
The clearest difference is rating: SRM at 2.0 against Identification Jawal's 1.3. SRM also leads on update cadence (monthly vs every 2 months) and iOS requirement (13.4 vs 15.0). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SRM holds the better App Store score, 2.0 against 1.3. Both are backed by a comparable volume of ratings — 69 and 41 respectively. Written reviews point the same way: 10% of SRM's written reviews are positive against 6% of Identification Jawal's.
SRM ships an update monthly, Identification Jawal every 2 months. The most recent releases landed on November 6, 2026 and October 30, 2026 respectively.
| Parameter | SRM | Identification Jawal |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (69 ratings) — better | 1.3 (41 ratings) |
| Positive reviews | 9.8% of reviews — better | 5.7% of reviews |
| Number of ratings | 69 — better | 41 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.4 — better | 15.0 |
| Further details — not scored | ||
| Size | 54 MB | 141 MB |
| Age rating | 4+ | 4+ |
| Developer | Lydec | MAROC TELECOM |
Customer experience
SRM
Identification Jawal
In-app purchases
SRM
No in-app purchases
Identification Jawal
No in-app purchases
