SBB FreeSurf vs ZVV

Internet access free of charge from the app. SBB FreeSurf is available on all SBB long-distance trains (IC and IR). SBB FreeSurf is based on the excellent mobile phone coverage along the Swiss rail routes – passengers can benefit from a faster and smoother internet connection with more bandwidth than you get with conventional train Wi-Fi. Customers with a digitec, Quickline, Salt (Das Abo, GoMo, Lidl Connect are included), Sunrise or Swisscom mobile phone contract can surf the internet for free with die SBB FreeSurf app. Passengers from abroad will be able to surf the internet for free with a SIM card (also eSIM) from a mobile phone provider participating in SBB FreeSurf. Trains with a free internet connection are marked with ‘FS’ (for FreeSurf) in the online timetable. When boarding the train, the customers can open the SBB FreeSurf app. Automatic recognition takes place using a beacon. After registering successfully, the customers will receive an SMS text confirming that they can surf for free via their mobile phone provider. When alighting from the train or switching off the connection, you will receive a message stating that free internet access is no longer active. We only need customers to provide the mobile number to be used for registration.

The ZVV app provides you with real-time timetable information throughout Switzerland and allows you to buy travelcards and tickets in seconds. All ZVV and Z-Pass travelcards, multicards and tickets as well as tickets and day passes for the whole of Switzerland (national long-distance connections and regional fare networks) are available. The key features at a glance: • Real-time connection search • Table with the next departures for each stop • Area map for orientation from the current location • Overview of current incidents and disruptions in the ZVV area • Save planned journeys and commuter routes on the home tab • Purchase tickets with two clicks in the shop or directly after a timetable request • Check-in ticket as alternative - simply check in and start travelling • Easy ticket purchase also for fellow travellers, dogs and bikes • Purchase of e-multicards with up to 10% discount • Purchase and renewal of ZVV and Z-Pass travelcards with just a few clicks • Quick access to all valid tickets via homepage • Digital presentation of travelcards and discounts with SwissPass Mobile • Refund of unused tickets directly in the app • Download of sales and refund receipts • Easy access to personal settings and customer service Payment options: TWINT, credit cards (Mastercard, VISA, American Express), debit cards, Apple Pay, PostFinance, REKA, purchase on account (several payment methods can be entered) Available languages: German / English Contact: If you have any questions about the app, ZVV-Contact is available daily from 6 a.m. to 10 p.m. on the free number 0800 988 988 or contact@zvv.ch.