DLT Smart Queue vs dtac OneCall
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DLT Smart Queue
This application manages automatic queuing for services offered by the Land Transport Department. Users can receive, view, and book queues, and stay updated with official news and announcements.
- Automatic queuing system
- View current queues
- Book appointments
- Receive service queues
- Official news and announcements
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แอพพลิเคชั่นคิวอัตโนมัติ ใช้สำหรับการรับคิว ดูคิว การจองคิวที่เกี่ยวกับการให้บริการของกรมการขนส่งทางบก และการประชาสัมพันธ์ข่าวสารต่างๆ
dtac OneCall
This cloud-based phone service transforms your devices into a virtual business PBX. It allows you to stay connected for business communications from anywhere, on any device.
- Cloud-based phone service
- Virtual business PBX
- Mobile and desktop integration
- Stay connected anywhere
- Full business communication features
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dtac OneCall is a cloud-based phone service that turns your mobile devices and desktops into a full virtual business PBX. Stay connected whenever you are with dtac.
Screenshots
Verdict
The clearest difference is rating: dtac OneCall at 5.0 against DLT Smart Queue's 1.3. DLT Smart Queue's advantage is ratings volume (66 vs 1) and update cadence (every 3 months vs every 13 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
dtac OneCall holds the better App Store score, 5.0 against 1.3. That said, the two scores are not equally well evidenced: DLT Smart Queue has 66 ratings behind it against 1, so its average is the more settled of the two.
DLT Smart Queue ships an update every 3 months, dtac OneCall every 13 months. The most recent releases landed on October 20, 2026 and October 24, 2026 respectively.
| Parameter | DLT Smart Queue | dtac OneCall |
|---|---|---|
| Price | Free | Free |
| Rating | 1.3 (66 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 5.5% of reviews | — |
| Number of ratings | 66 — better | 1 |
| Update frequency | Every 3 months — better | Every 13 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.4 — better | 15.5 |
| Further details — not scored | ||
| Size | 21 MB | 215 MB |
| Age rating | 4+ | 4+ |
| Developer | Department of Land Transport Thailand | TRUE CORPORATION PUBLIC COMPANY LIMITED |
Customer experience
DLT Smart Queue
dtac OneCall
Bugs and requests
DLT Smart Queue
Reported bugs
25 issues- Message bubble does not have the ability to scroll down
- App does not recognize passport number
- App refuses to let user change password
- App is not working
- App hangs
Show 20 moreShow fewer
- App provides error that foreign passport is not fit Thai ID validation
- App freezes when accessing via ThaiD
- Address provided by the app doesn't work
- App cannot bring user to any queue
- App keeps window "address is invalid"
- App glitches when trying to book an appointment
- Login link on the webpage is unresponsive
- App shows a black screen
- Passport option does not work
- Cannot log in with passport number
- Cannot copy and paste Thai ID number
- Calendar shows vacations that are not real
- App does not have a back button
- App does not have a return button
- App does not have a "go back" button
- Data disappears after registration
- App is loading forever
- App is not complete
- App is unresponsive
- App is too sensitive
Requested features
12 requests- Ability to scroll down message bubbles
- Option to enter data manually instead of linking with ThaiID
- Develop the app to make it better and work properly
- Fix the passport option
- Add a back button
Show 7 moreShow fewer
- Add a return button
- Add a "go back" button
- Add support contact or hotline
- Improve the app's design and implementation
- Hire better teams to develop the app
- Make the app more user-friendly
- Fix the calendar to show real vacations
dtac OneCall
Not enough reviews yet to summarise bugs or requests.
In-app purchases
DLT Smart Queue
No in-app purchases
dtac OneCall
No in-app purchases









