Comparison

DLT Smart Queue vs SRT D

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head

DLT Smart Queue

Free

🔧 Utilities

★ 1.460 ratingsView app →

SRT D

Free

🔧 Utilities

★ 2.07 ratingsView app →

About

DLT Smart Queue

This application manages automatic queuing for services offered by the Land Transport Department. Users can receive, view, and book queues, and stay updated with official news and announcements.

Highlights

Automatic queuing system
View current queues
Book appointments
Receive service queues
Official news and announcements

Features

Read full description

แอพพลิเคชั่นคิวอัตโนมัติ ใช้สำหรับการรับคิว ดูคิว การจองคิวที่เกี่ยวกับการให้บริการของกรมการขนส่งทางบก และการประชาสัมพันธ์ข่าวสารต่างๆ

About

SRT D

This official application allows users to book train tickets for the State Railway of Thailand. It serves as a convenient platform for managing your railway travel.

Highlights

Official train ticket booking
State Railway of Thailand
Manage railway travel

Read full description

SRT D-Ticket เป็น Official App. สำหรับ จองตั๋วรถไฟ (SRT D-Ticket) โดย การรถไฟ แห่งประเทศไทย (State Railway of Thailand)

Screenshots

DLT Smart Queue3 screens

SRT D4 screens

Verdict

The call

The clearest difference is rating: SRT D at 2.0 against DLT Smart Queue's 1.4. SRT D also leads on update cadence (every 5 weeks vs every 3 months). DLT Smart Queue's advantage is ratings volume (60 vs 7). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SRT D holds the better App Store score, 2.0 against 1.4. That said, the two scores are not equally well evidenced: DLT Smart Queue has 60 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 5% of DLT Smart Queue's written reviews are positive against 10% of SRT D's.

UpkeepUpdate frequency

DLT Smart Queue ships an update every 3 months, SRT D every 5 weeks. The most recent releases landed on September 1, 2026 and September 10, 2026 respectively.

Scorecard3 real differences · 7 level

DLT Smart Queue versus SRT D: the parameters behind the verdict, then further details
Parameter	DLT Smart Queue	SRT D
Price	Free	Free
Rating	1.4 (60 ratings)	2.0 (7 ratings) — better
Positive reviews	5.5% of reviews	10.3% of reviews — better
Number of ratings	60 — better	7
Update frequency	Every 3 months	Every 5 weeks — better
Ads	No	No
In-app purchases	No	No
Monetization	Free	Free
Devices	iPhone, iPad, iPod — better	iPhone, iPod
Requires iOS	13.4	13.0 — better
Further details — not scored
Size	21 MB	20 MB
Age rating	4+	4+
Developer	Department of Land Transport Thailand	State Railway of Thailand

Customer experience

DLT Smart Queue

All ratings60 ratings

Positive8.3%

Neutral1.7%

Negative90.0%

Written reviews55 reviews

Positive5.5%

Neutral0.0%

Negative94.5%

SRT D

All ratings7 ratings

Positive14.3%

Neutral28.6%

Negative57.1%

Written reviews68 reviews

Positive10.3%

Neutral7.4%

Negative82.4%

User reviews

DLT Smart Queue

From 60 App Store ratings

What we love

👍 Worked fine for some
👍 Easy to use now (for some)

Room to improve

🐛 App is clunky and poor design
🐛 App is useless
🐛 App is broken
🐛 App is dysfunctional
🐛 App is not working

SRT D

From 7 App Store ratings

What we love

✅ Easy registration process
📱 Clean and intuitive user interface
🎫 Convenient e-ticket display for boarding
💳 Support for foreign credit cards
🚀 Fast ticket booking when system works

Room to improve

🐛 Login failures after registration
🐛 Persistent 'no data' search results
🐛 Email verification not sent during signup
🐛 Password reset emails not received
🐛 Seat selection mismatches with actual seats

Bugs and requests

DLT Smart Queue

Reported bugs

25 issues

Message bubble does not have the ability to scroll down
App does not recognize passport number
App refuses to let user change password
App is not working
App hangs

Show 20 more

App provides error that foreign passport is not fit Thai ID validation
App freezes when accessing via ThaiD
Address provided by the app doesn't work
App cannot bring user to any queue
App keeps window "address is invalid"
App glitches when trying to book an appointment
Login link on the webpage is unresponsive
App shows a black screen
Passport option does not work
Cannot log in with passport number
Cannot copy and paste Thai ID number
Calendar shows vacations that are not real
App does not have a back button
App does not have a return button
App does not have a "go back" button
Data disappears after registration
App is loading forever
App is not complete
App is unresponsive
App is too sensitive

Requested features

12 requests

Ability to scroll down message bubbles
Option to enter data manually instead of linking with ThaiID
Develop the app to make it better and work properly
Fix the passport option
Add a back button

Show 7 more

Add a return button
Add a "go back" button
Add support contact or hotline
Improve the app's design and implementation
Hire better teams to develop the app
Make the app more user-friendly
Fix the calendar to show real vacations

SRT D

Reported bugs

15 issues

Login credentials rejected despite correct entry
Email verification link not functional
Password reset emails not delivered
App crashes when entering passport information
Seats marked as occupied after failed booking attempts

Show 10 more

Seat assignments not matching actual train layout
Search returning no results for valid routes
Payment processing failures
App freezing during passenger selection
Booking confirmation not reflecting in app
Unable to register new accounts
Duplicate account detection preventing re-registration
Keyboard not hiding on iOS during signup
Data synchronization issues between platforms
Unreliable app stability and frequent crashes

Requested features

14 requests

Swap origin/destination button for easy comparison
Remember recent travel searches
Direct email integration for account recovery
Gender option for monks/religious persons
Sync bookings between app and website

Show 9 more

Real-time train delay notifications
PIN-based login instead of full credentials
Select seats before entering passenger details
Allow passenger name changes
Multiple payment methods beyond credit/debit cards
Longer ticket history retention
Search by province name instead of exact station
Improved keyboard handling on iOS
Better handling of group bookings

In-app purchases

None

DLT Smart Queue

No in-app purchases

None

SRT D

No in-app purchases

Questions

Is DLT Smart Queue free?

DLT Smart Queue is free to download, with no in-app purchases.

Is SRT D free?

SRT D is free to download, with no in-app purchases.

Which has better reviews, DLT Smart Queue or SRT D?

SRT D is rated higher. DLT Smart Queue averages 1.4 out of 5 from 60 ratings, while SRT D averages 2.0 from 7 ratings.

Do DLT Smart Queue or SRT D have ads?

Neither DLT Smart Queue nor SRT D shows ads.

Which is updated more often, DLT Smart Queue or SRT D?

DLT Smart Queue ships an update every 3 months, and SRT D every 5 weeks. Most recently, DLT Smart Queue was updated on September 1, 2026 and SRT D on September 10, 2026.