CSBNYA vs Citizens Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CSBNYA
Manage your finances conveniently from your smartphone. This application allows you to perform various banking tasks securely on your mobile device.
- Mobile banking
- Secure transactions
- Account management
- On-the-go access
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Bank anywhere on your mobile device with the Citizens State Bank NYA banking app.
Citizens Access
Manage your finances conveniently from your mobile device. Access your CD and Savings accounts 24/7, view statements and transaction history, and easily transfer funds in and out.
- 24/7 secure account access
- View account summary
- Access statements
- View transaction history
- Transfer money
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Ready to manage your money – anytime, anywhere – from the convenience of your mobile device! Access Benefits: - 24/7 secure access to your CD and Savings accounts - View account summary and statements - Easily access transaction history - Transfer money in and out of your account DISCLOSURES: © 2026 Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N.A. (NMLS ID# 433960) Member FDIC Equal Housing Lender
Screenshots
Verdict
The clearest difference is rating: Citizens Access at 4.9 against CSBNYA's 2.5. Citizens Access also leads on update cadence (fortnightly vs every 5 months) and ratings volume (11K vs 2). CSBNYA's advantage is iOS requirement (12.2 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Citizens Access holds the better App Store score, 4.9 against 2.5. That said, the two scores are not equally well evidenced: Citizens Access has 11K ratings behind it against 2, so its average is the more settled of the two.
CSBNYA ships an update every 5 months, Citizens Access fortnightly. The most recent releases landed on September 16, 2026 and October 15, 2026 respectively.
| Parameter | CSBNYA | Citizens Access |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (2 ratings) | 4.9 (11K ratings) — better |
| Positive reviews | — | 33.3% of reviews |
| Number of ratings | 2 | 11K — better |
| Update frequency | Every 5 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.2 — better | 15.0 |
| Further details — not scored | ||
| Size | 130 MB | 72 MB |
| Age rating | 4+ | 4+ |
| Developer | Citizens State Bank Norwood Young America | Citizens Bank, N.A. |
Customer experience
CSBNYA
Citizens Access
Bugs and requests
CSBNYA
Not enough reviews yet to summarise bugs or requests.
Citizens Access
Reported bugs
3 issues- Login screen gets stuck on verification code
- Face ID/Touch ID not working consistently
- Deposits not showing up in account for days
Requested features
4 requests- Mobile check deposit
- Ability to open new accounts in-app
- Improved login experience with Face ID/Touch ID
- More detailed transaction history
In-app purchases
CSBNYA
No in-app purchases
Citizens Access
No in-app purchases
Questions
Is CSBNYA free?
Is Citizens Access free?
Which has better reviews, CSBNYA or Citizens Access?
Do CSBNYA or Citizens Access have ads?
Which is updated more often, CSBNYA or Citizens Access?
Other comparisons
