MyNavia App vs Know True
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyNavia App
Manage and access your employee benefits, including FSA, HRA, HSA, and commuter plans, directly from your smartphone. Submit claims, check balances, and update direct deposit for reimbursements. This tool is exclusively for Navia Benefit Solutions participants.
- Submit claims
- Request debit cards
- Verify debit card transactions
- Check account balance
- Update direct deposit
- Access HSA details
- Manage commuter orders
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Whether you're at the doctor's office or on vacation, the MyNavia App allows you to manage and access your benefits right from your smartphone! The MyNavia App is a free-to-download and free-to-use tool for any Navia participant with an active Flexible Spending Account (FSA), Health Reimbursement Arrangement (HRA), Health Savings Account (HSA), or GoNavia commuter plan. With the MyNavia App you can: - Submit claims - Request additional/replacement debit cards - Verify debit card transactions - Check your balance and account history - Update direct deposit for claims reimbursement - Access Health Savings Account (HSA) details - Manage GoNavia commuter orders (Note: This app is only accessible by participants of Navia Benefit Solutions)
Know True
This application helps utility customers with solar panels understand how their energy consumption and solar production affect their electricity bills. It also monitors solar system output, alerting users to potential production issues.
- Track energy usage and solar production
- Monitor impact on utility charges
- Solar production monitoring
- Alerts for solar system downtime
- Notifications for potential solar issues
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Know True-Up allows utility customers who also have solar to see how their energy usage habits and solar energy production combine to impact their utility charges. The software program also has a solar production monitoring component, which notifies the Know-True-Up monitoring team when a solar system has not pushed any power to the grid within a 24 hour period. Utility customers are notified when a potential solar production problem is detected. NOTE: This app is intended for existing Know True-Up customers only.
Screenshots
Verdict
The clearest difference is ratings volume: MyNavia App at 2.3K against Know True's 3. MyNavia App also leads on update cadence (every 4 months vs every 20 months). Know True's advantage is rating (5.0 vs 4.7) and iOS requirement (11.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Know True holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: MyNavia App has 2.3K ratings behind it against 3, so its average is the more settled of the two.
MyNavia App ships an update every 4 months, Know True every 20 months. The most recent releases landed on November 11, 2026 and November 3, 2026 respectively.
| Parameter | MyNavia App | Know True |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (2.3K ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 9.2% of reviews | — |
| Number of ratings | 2.3K — better | 3 |
| Update frequency | Every 4 months — better | Every 20 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 42 MB | 5 MB |
| Age rating | 12+ | 17+ |
| Developer | Navia Benefit Solutions, Inc. | Solar Data Pros, LLC |
Customer experience
MyNavia App
Know True
Bugs and requests
MyNavia App
Reported bugs
4 issues- Disappearing 'Next' buttons during claim submission
- Inability to log in with valid credentials
- Crashes and freezes when trying to submit claims
- Inconsistent behavior across iOS and Android versions
Requested features
4 requests- Ability to upload photos from device gallery
- Improved navigation and claim submission flow
- Integration with password managers
- Enhanced account management features
Know True
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyNavia App
No in-app purchases
Know True
No in-app purchases
