CTC vs RideSG
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CTC
Coordinate healthcare transportation for health plan members and drivers. Review reservations, rate rides, contact support, cancel, or schedule new appointments easily. This app is for authorized users of participating health plans.
- Review upcoming/past reservations
- Rate rides
- Contact call center
- Cancel reservations
- Schedule new reservations
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CTC-Go is a mobile application used by health plan members and drivers to coordinate healthcare transportation. CTC-Go allows health plan members to review upcoming or past reservations, rate their ride, contact our call center, cancel an existing reservation, and to schedule a new reservation. Our intuitive platform is easy to use and reliable. CTC-Go may only be used by authorized users through participating health plans.
RideSG
This local rideshare service offers affordable on-demand transportation within San Gabriel. Book a ride from your phone for a set price, with discounted fares available for seniors and disabled passengers.
- On-demand rideshare
- Affordable fares
- Discounted senior/disabled pricing
- Book via phone
- Shared rides
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Meet RideSG, your new local ride. RideSG is San Gabriel’s on-demand rideshare service, serving the city with safe, clean, reliable, accessible and friendly public transportation services. RideSG allows you to book a ride from your phone for just $1.00 each way. Seniors, 62 and over, and disabled passengers, pay just $.50 each way with Plus + Membership. Just enter your starting point and destination to find a ride within the city limits, book a seat onboard, and share the ride with others.
Screenshots
Verdict
The clearest difference is review sentiment: RideSG at 67% against CTC's 11%. RideSG also leads on rating (4.6 vs 2.5). CTC's advantage is ratings volume (327 vs 12) and update cadence (every 2 weeks vs every 5 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
RideSG holds the better App Store score, 4.6 against 2.5. That said, the two scores are not equally well evidenced: CTC has 327 ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 11% of CTC's written reviews are positive against 67% of RideSG's.
CTC ships an update every 2 weeks, RideSG every 5 weeks. The most recent releases landed on September 22, 2026 and September 18, 2026 respectively.
| Parameter | CTC | RideSG |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (327 ratings) | 4.6 (12 ratings) — better |
| Positive reviews | 10.6% of reviews | 66.7% of reviews — better |
| Number of ratings | 327 — better | 12 |
| Update frequency | Every 2 weeks — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 55 MB | 32 MB |
| Age rating | 4+ | 4+ |
| Developer | Call The Car | RideCo Inc. |
Customer experience
CTC
RideSG
Bugs and requests
CTC
Reported bugs
5 issues- App freezes during ride booking
- Incorrect address pre-population
- Inability to select appointment reason
- Login and registration issues
- Disappearing/lost ride requests
Requested features
5 requests- Allow editing of scheduled rides
- Improve address management and auto-fill
- Add dark mode option
- Provide better notifications and status updates
- Simplify the booking flow
RideSG
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CTC
No in-app purchases
RideSG
No in-app purchases
