CTC vs Riverside Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CTC
Coordinate healthcare transportation for health plan members and drivers. Review reservations, rate rides, contact support, cancel, or schedule new appointments easily. This app is for authorized users of participating health plans.
- Review upcoming/past reservations
- Rate rides
- Contact call center
- Cancel reservations
- Schedule new reservations
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CTC-Go is a mobile application used by health plan members and drivers to coordinate healthcare transportation. CTC-Go allows health plan members to review upcoming or past reservations, rate their ride, contact our call center, cancel an existing reservation, and to schedule a new reservation. Our intuitive platform is easy to use and reliable. CTC-Go may only be used by authorized users through participating health plans.
Riverside Connect
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The Riverside Connect mobile app allows passengers from participating agencies to manage their transportation from the convenience of their smart phone. Flexibility to Manage Trips Empower riders with direct access to review and manage their trips View upcoming and completed trips, easily cancel trips Convenient Trip Details View Passenger notifications with accurate vehicle ETAs, reduce wait time Ability to follow bus on a visual map to see exact location Simple Mobile Interface 24/7 access to account profiles, settings, and reservations Customize user preferences and save favorite destinations NOTE: Access to some features will depend on the service guidelines for your individual transportation agency.
Screenshots
Verdict
The clearest difference is update cadence: CTC at every 2 weeks against Riverside Connect's every 3 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CTC ships an update every 2 weeks, Riverside Connect every 3 months. The most recent releases landed on September 22, 2026 and September 14, 2026 respectively.
| Parameter | CTC | Riverside Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (327 ratings) — better | — |
| Positive reviews | 10.6% of reviews | — |
| Number of ratings | 327 — better | — |
| Update frequency | Every 2 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 55 MB | 75 MB |
| Age rating | 4+ | 4+ |
| Developer | Call The Car | Ecolane USA, Inc. |
Bugs and requests
CTC
Reported bugs
5 issues- App freezes during ride booking
- Incorrect address pre-population
- Inability to select appointment reason
- Login and registration issues
- Disappearing/lost ride requests
Requested features
5 requests- Allow editing of scheduled rides
- Improve address management and auto-fill
- Add dark mode option
- Provide better notifications and status updates
- Simplify the booking flow
Riverside Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CTC
No in-app purchases
Riverside Connect
No in-app purchases
