Comparison

Luxer One vs Greystar Resident App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Luxer One

Manage all your package deliveries in one convenient app. Automatically open smart lockers or package rooms directly from your phone. Stay informed about your deliveries and manage your account with ease.

Highlights
  • Manage package deliveries
  • Open lockers from phone
  • Access package rooms
  • Account management
  • Real-time notifications
Features
Currently charting
Read full description

The Luxer One app lets you easily manage all your package deliveries in one place. MANAGE YOUR DELIVERIES Automatically open lockers or package rooms straight from your phone View package deliveries Manage your Luxer One account and more at your fingertips Visit luxerone.com to learn more about Luxer One’s package management solutions for your world. Have a question? Chat with us at https://www.luxerone.com/support, email us at support@luxerone.com, or call (415) 390-0123 Let’s connect: #LuxerOne Facebook: https://www.facebook.com/luxeroneapp/ Twitter: https://twitter.com/luxerone LinkedIn: https://www.linkedin.com/company/luxer-one/

About

Greystar Resident App

Manage your apartment living with ease. Pay rent, submit maintenance requests with photos, and communicate directly with your property management. Enjoy convenient features like one-tap payments and rent reminders.

Highlights
  • One-time rent payments
  • Recurring rent payments
  • Submit maintenance requests with photos
  • Direct property communication
  • Rent reminder notifications
  • In-app inspections
  • Biometric login (Touch ID/Face ID)
Features
Read full description

The Greystar Resident App provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features). If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you! Greystar Resident App Features: • Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. • Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. • One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due. • RentNotify - Sends push notifications to your device, reminding you to pay rent. • Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes. • Submit Maintenance Requests - Submit a maintenance request right from the app. • Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. • Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. • Touch ID Login - After initial setup, securely log in to the app by scanning your finger print • Face ID Login - Authenticate with your face with iPhone X+ • 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. Please note: The Greystar Resident App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products at Greystar property locations.

Screenshots

Luxer One4 screens
Greystar Resident App4 screens

Verdict

The call

Luxer One and Greystar Resident App both sit at 4.7 stars, but that hides the real split: 45% of Greystar Resident App's written reviews are positive against 11% of Luxer One's. Luxer One's advantage is chart position (#169 vs unranked) and ratings volume (32K vs 6K). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Luxer One against 4.9 for Greystar Resident App. That said, the two scores are not equally well evidenced: Luxer One has 32K ratings behind it against 6K, so its average is the more settled of the two. Written reviews are what separate them: 11% of Luxer One's written reviews are positive against 45% of Greystar Resident App's.

UpkeepUpdate frequency

Luxer One ships an update every 6 weeks, Greystar Resident App every 3 weeks. Both last shipped on November 8, 2026.

Scorecard3 real differences · 8 level
Luxer One versus Greystar Resident App: the parameters behind the verdict, then further details
ParameterLuxer OneGreystar Resident App
PriceFreeFree
Rating4.7 (32K ratings)4.9 (6K ratings) — better
Positive reviews11.1% of reviews45.5% of reviews — better
Number of ratings32K — better6K
Update frequencyEvery 6 weeksEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#169 — better—
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.1 — better15.6
Further details — not scored
Size61 MB170 MB
Age rating4+4+
DeveloperLuxer OneGreystar Real Estate Partners LLC

Customer experience

Luxer One

All ratings31,905 ratings
Positive93.3%
Neutral1.2%
Negative5.5%
Written reviews504 reviews
Positive11.1%
Neutral8.7%
Negative80.2%

Greystar Resident App

All ratings5,985 ratings
Positive97.2%
Neutral1.7%
Negative1.2%
Written reviews44 reviews
Positive45.5%
Neutral4.5%
Negative50.0%

User reviews

Luxer One

From 32K App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Secure package storage
  • 📦 Convenient package retrieval
  • 🔔 Real-time notifications
  • 💻 User-friendly app

Room to improve

  • 🐛 Frequent log-outs
  • ⏱️ Slow Bluetooth connectivity
  • 🔍 Unreliable package tracking
  • 💳 Unexpected charges
  • 🔌 Connectivity issues

Greystar Resident App

From 6K App Store ratings

What we love

  • 🌟 Stunning location and amenities
  • 👍 User-friendly residential portal
  • 💯 Excellent maintenance team
  • 🤝 Caring and professional staff

Room to improve

  • 🐛 Login and account issues
  • 🤔 Lack of communication from staff
  • 💰 Concerns about rent increases
  • 😕 Unprofessional staff behavior

Bugs and requests

Luxer One

Reported bugs

5 issues
  • Login screen issues
  • Incompatibility with certain devices
  • Inconsistent package delivery notifications
  • Malfunctioning locker doors
  • Account merging problems

Requested features

5 requests
  • Improved notification system
  • Ability to manage multiple accounts
  • Option to cache package information offline
  • Streamlined login/logout process
  • Enhanced package status updates

Greystar Resident App

Reported bugs

2 issues
  • Login problems and inability to create new accounts
  • Maintenance request system not working properly

Requested features

2 requests
  • Improved maintenance request tracking
  • Better communication about building operations

In-app purchases

None

Luxer One

No in-app purchases

None

Greystar Resident App

No in-app purchases

Questions

Is Luxer One free?
Luxer One is free to download, with no in-app purchases.
Is Greystar Resident App free?
Greystar Resident App is free to download, with no in-app purchases.
Which has better reviews, Luxer One or Greystar Resident App?
Greystar Resident App is rated higher. Luxer One averages 4.7 out of 5 from 32K ratings, while Greystar Resident App averages 4.9 from 6K ratings.
Do Luxer One or Greystar Resident App have ads?
Neither Luxer One nor Greystar Resident App shows ads.
Which is updated more often, Luxer One or Greystar Resident App?
Luxer One ships an update every 6 weeks, and Greystar Resident App every 3 weeks. Most recently, Luxer One was updated on November 8, 2026 and Greystar Resident App on November 8, 2026.

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