Mailroom by PackageX vs Encrypted Email
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Mailroom by PackageX
Automate mailroom and front desk operations with AI-powered photo scanning. Instantly extract delivery information, match packages to recipients, and manage notifications and alerts. Track all inbound and outbound items with contactless pickup options.
- AI-powered package scanning
- Automated recipient notifications
- Inbound/outbound tracking
- Contactless proof of pickup
- Cloud-based operation
- Searchable delivery logs
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Mailroom by PackageX uses machine vision and AI to automate your mailroom and front desk operations with a simple photo, across industries, including higher education, real estate, and co-working spaces. Simply snap a photo of any package or delivery label (even handwritten!), and Mailroom by PackageX will automatically extract all relevant information to match deliveries to the correct recipients, manage notifications, send alerts, collect proof of pickups and keep track of every item that enters and leaves your mailroom. Features * Cloud-based. No need for specialized hardware. * Batch scan packages and notify recipients with the click of a single button * Inbound and outbound package tracking * Quick and easy searches: search by carrier, retailer, sender, sender address or recipient * Read printed, handwritten and even partially destroyed labels * Users can assign a designated pickup person to collect all of their business's packages * Fully contactless proof of pickup options * Robust data and analytics * Email customization and co-branding * Access to our "Virtual Mailroom" features. Convenient call to action buttons within your notification emails. * Touch and Face ID Login * 24/7 access to our world-class customer support team Please note: If you are new to Mailroom by PackageX, please reach out to our sales and support team at sales@packagex.app for a live demo or assistance in setting up your account.
Encrypted Email
This app provides a secure and private email service with integrated cloud storage, calendar, and contacts. It offers end-to-end encryption and password-protected emails for enhanced privacy. Ideal for individuals and businesses seeking a secure communication and collaboration platform.
- OpenPGP encrypted emails
- Password-protected emails
- Integrated cloud storage (Drive)
- Shared calendars and contacts
- Workspaces for collaboration
- No tracking or ads
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Mailfence is an encrypted email service that offers a secure and private Email suite with Drive and Workspaces. Restore Privacy says : "Mailfence is a fully-featured alternative to Gmail. Whether you are a regular privacy-conscious user or managing a business team, Mailfence can cater to your needs." The Mailfence app consists of different tools all integrated in an easy to use interface. Messages: • Create a @mailfence.com or @mf.me email address • Send and receive emails • Send and receive OpenPGP encrypted emails • Send Password-protected Emails to anyone • Switch between multiple mailboxes • Keep your inbox tidy and clean with folders, labels and swipes • Receive new email notifications • Your Mailfence email account can also be accessed in POP, IMAP & SMTP via third party email clients Drive / Cloud Storage: • Access your private and shared documents • Manage them with folders and labels • Share your documents with Mailfence users via workspaces / groups • Share documents by making them accessible publicly • Your Mailfence Drive can also be accessed in WebDAV via third party clients Calendar : • Access your private and shared calendars • Create and accept meetings • Layer different calendars • Share your Calendar publicly • Get reminders by email • Your Calendar can also be accessed through CalDAV or ActiveSync via third party clients Contacts / Address book : • Access your private and shared contacts • Manage your contacts with labels and comments • Search in your private and shared address books • Access your mailing lists • Your Mailfence Contacts can also be accessed through CardDAV or ActiveSync via third party clients Why use Mailfence? • No tracking : No ads, no spams, no trackers, no solicitations, no backdoor, free from government surveillance. • Privacy protection : State of the art security features protect your email privacy at all times. • An integrated suite of tools : Messages, Documents, Groups. • Legal protection : Belgian privacy protection law is strong. Only local judges can request information and they must have a court order. It rarely happens. • Workspaces : Share mailboxes, drives and collaborate in shared workspaces. Advanced sharing rights managed by group administrator. • Interoperable : User decides whether to encrypt emails or not. Interoperable with any other OpenPGP encrypted email. • Standard protocols : Interoperability with standard clients : Outlook, Mac Mail, Thunderbird,…. • Individual or teams : Ideal for individual users or professionals. Mailfence in the press: • In an article Kim Komando of Fox News wrote about Mailfence, "It's a great option for small business owners and ordinary users alike." • Lifehacker wrote, "Mailfence is a solid choice with office apps, it's more email- and calendar-focused compared to the comprehensive app suite of Kolab Now." • The ProPrivacy's Ray Walsh mentions in his article “Mailfence is a solid and easy-to-use email provider that is ideal for beginners." • Restore privacy's Sven Taylor wrote, “Mailfence has all the features and options that you are likely to need, whether you are looking to manage the mail for an entire organization, or just want great service for personal use” • Lifewire writes : “Mailfence is a security-centric email service that features end-to-end encryption to ensure nobody but you and your intended recipient can read your messages." For more information, check : • site : https://mailfence.com • support site : https://kb.mailfence.com • blog: https://blog.mailfence.com
Screenshots
Verdict
The clearest difference is monetization model: Mailroom by PackageX at free against Encrypted Email's freemium. Mailroom by PackageX also leads on update cadence (fortnightly vs every 2 months) and review sentiment (50% vs 42%). Encrypted Email's advantage is ratings volume (111 vs 19) and iOS requirement (13.4 vs 15.0). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.1 for Mailroom by PackageX against 3.9 for Encrypted Email. That said, the two scores are not equally well evidenced: Encrypted Email has 111 ratings behind it against 19, so its average is the more settled of the two. Written reviews are what separate them: 50% of Mailroom by PackageX's written reviews are positive against 42% of Encrypted Email's.
Mailroom by PackageX ships an update fortnightly, Encrypted Email every 2 months. Both last shipped on October 24, 2026.
| Parameter | Mailroom by PackageX | Encrypted Email |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (19 ratings) — better | 3.9 (111 ratings) |
| Positive reviews | 50.0% of reviews — better | 41.5% of reviews |
| Number of ratings | 19 | 111 — better |
| Update frequency | Fortnightly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 13.4 — better |
| Further details — not scored | ||
| Size | 75 MB | 34 MB |
| Age rating | 4+ | 4+ |
| Developer | PackageX | Contactoffice Group |
Customer experience
Mailroom by PackageX
Encrypted Email
Bugs and requests
Mailroom by PackageX
Not enough reviews yet to summarise bugs or requests.
Encrypted Email
Reported bugs
15 issues- Unable to reach servers on phone app
- App scrolls text off screen while typing
- Emails going to spam folder
- Login failures on iOS
- App doesn't recognize login/password after update
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- Account deactivated too quickly
- Cannot sign up with valid recovery email
- Account hacked
- Cannot delete account
- iPad app glitch: page scrolls up while typing
- Notifications not working
- Cannot send emails with attachments
- Spam notifications even for spam emails
- IMAP connectivity issues
- App logs out from all devices frequently
Requested features
12 requests- Allow account creation with VPNs/privacy tools
- More specific error messages during signup
- Grace period and human review for signup false positives
- Ability to mark emails as 'not spam'
- Folder creation within the app
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- Improved dark mode rendering
- Sender icons
- Landscape mode on iOS
- Printing from mobile app
- Calendar and notes integration in mobile app
- Block sender feature
- Ability to add other email providers
In-app purchases
Mailroom by PackageX
No in-app purchases
Encrypted Email
No in-app purchases
Questions
Is Mailroom by PackageX free?
Is Encrypted Email free?
Which has better reviews, Mailroom by PackageX or Encrypted Email?
Do Mailroom by PackageX or Encrypted Email have ads?
Which is updated more often, Mailroom by PackageX or Encrypted Email?
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