CHI311 vs Metra COPS

See a pothole? Notice an open hydrant? Let us know. The official CHI 311 app allows residents and businesses to quickly and easily connect to Chicago city services. CHI 311 will be your first place to submit and track non-emergency service requests, get real-time updates, and find information on-the-go. You can also explore work being done in your area. Sign up for your 311 account to access city services and track your requests today. FEATURES - Create new service requests - Check the status of existing requests and the time it will take to resolve - Snap a photo and submit it with a request to improve accuracy - Map your request to help pinpoint a location - Create an account to track your service requests and get local, relevant info - Search and see helpful knowledge articles - Discover requests in your neighborhood CITY SERVICES - Report a pothole - Fix my streetlight - Graffiti removal - Rodent baiting request - Garbage cart maintenance - Tree trim request - Ice/snow removal request - No heat complaint - Abandoned buildings - Clean and Green program registration - Clean a vacant lot - Report stray animals - Senior well-being request - Report a building violation Built with Chicagoans, for Chicagoans!

Metra COPS: Free Safety and Security Mobile App for Riders The Metra COPS Safety and Security App offers riders a quick and discreet method for reporting safety and security concerns directly to the police. App users can send photos, videos, text descriptions, and locations of suspicious people or activities. From the home screen, users have two easy options for contacting the police: * The “Report an Issue” button allows users to send text or photos directly to the police. To ensure discretion, the camera flash is automatically disabled when photos are taken through the app. When reporting an issue, users can select locations and report categories to assist the police. Riders can also send reports anonymously if they chose. * The “Call 911” button will connect customers directly the police. The application is designed for robust operation even under conditions of poor signal strength. If you send a report from an area without cellular/Wi-Fi connectivity, it will be stored and sent when connectivity returns. The system is also designed to send text descriptions before photos so that the police can get information as quickly as possible. Additional Features: BOLO (Be On the Look Out) Alerts. BOLO Alerts on Metra COPS may display alerts from the police about specific persons of interest. For example, Metra COPS may display information about a missing person or child, such as where they were last seen. If you see a person from a BOLO, immediately call 9-1-1 and send an app report discreetly. Help keep Metra safe, "See Something, Say Something"